Wie gebruikt Virtuagym?

Voor sportclubs, personal trainers, fysiotherapeuten, diëtisten en andere gezondheids- en fitnessgerelateerde bedrijven.

Wat is Virtuagym?

De ultieme oplossing voor clubmanagers die hun sportschool of studio naar een hoger niveau willen tillen met krachtige ledenbetrokkenheidsoftware - en managementsoftware.Ben je momenteel druk bezig met de voorbereiding om de deuren van je sportschool weer te openen?Onze roostering en real-time aanwezigheidsregistratie tools helpen je om altijd te weten wie er in je sportschool is en of je meer mensen binnen mag laten zodat er genoeg ruimte is voor mensen om 1,5 meter afstand te houden van elkaar

Virtuagym - Details

Virtuagym

https://virtuagym.com/software/en/

Opgericht in 2008

Virtuagym - Prijsoverzicht

Virtuagym heeft geen gratis versie en biedt geen gratis proefperiode. Virtuagym betaalde versie vanaf US$ 29,00/maand.

Beginprijs

US$ 29,00/maand

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Virtuagym

Aanwezigheidsregistratie software
FMLA bijhouden
Kalenderbeheer
Overurenberekening
Personeelsplanning
Rapportage en analyse
Tijd bijhouden
Zelfserviceportal
CRM
Factureren
Financieel beheer
Inkoop
Leveranciersbeheer
Marketingmanagement
Orderbeheer
Personeelsbeheer
Plannen
Prestatiemeetwaarden
Projectbeheer
Tijd en onkosten bijhouden
Trainingsbeheer
Voorraadbeheer
Documenten opslaan
E-mailmarketing
Integratie van marketingautomatisering
Integratie van sociale media
Interne chatintegratie
Kalender-/herinneringssysteem
Leads genereren
Leadscoring
Mobiele toegang
Offertes en voorstellen
Segmentering
Taakbeheer
Territoriumbeheer
Aanwezigheid bijhouden
Betalingen verwerken
Bezoekersbeheer
Evenementenbeheer
Factureren
Ledenportal
Lidmaatschapsbeheer
Marketingmanagement
Mobiele toegang
Online boekingen
Teammanagement
Verkooppunt
Voorraadbeheer
Websitebeheer
Afspraakplanning
Business coaching
Doelen stellen en bijhouden
Factureren
Klantenbeheer
Life coaching
Programmabeheer
Sportcoaching
Voortgang bijhouden
Zoeken naar de juiste mentor/coach
Activiteiten volgen
Beoordeling van gezondheidsrisico’s
Bonusbeheer
Doelen stellen en bijhouden
Gamification
Gezondheidscoaching
Personeelsportal
Programmabeheer
Toezicht op de gezondheid
Aanwezigheid bijhouden
Factureren
Klantenbeheer
Klasplanning
Klassenbeheer
Kostuumbeheer
Online betalingen
Online registratie
Personeelsbeheer
Rapportage
Verkooppunt
Zelfserviceportal
Aanmaningsbeheer
Aanpasbare facturen
Belastingcalculator
Betalingen verwerken
Contactendatabase
Factureren per uur
Facturering op terugkerende basis en op abonnementbasis
Facturering van onvoorziene gevallen
Factureringsportal
Meerdere valuta's
Mobiele betalingen
Online betalingen
Online facturering
Projectfacturering
Aanwezigheid bijhouden
Betalingen verwerken
Contractbeheer
Evenementenbeheer
Factureren
Klas- en uurroosterbeheer
Lidmaatschapsbeheer
Marketingmanagement
Online reserveren
Personeelsbeheer
Self check-in/check-out
Voorraadbeheer
Betalingen verwerken
Commissiebeheer
E-mailmarketing
Evenementenbeheer
Ledenbestand
Ledenlijst
Ledenportal
Lidmaatschapverlenging
Schuldenbeheer
Toepassingsbeheer
Typen leden
Websitebeheer
Aanwezigheid bijhouden
Betalingen verwerken
Bibliotheek met oefenmateriaal
Certificering bijhouden
Fitnessbeoordelingen
Fitnessschema
Voedingsschema
eCommerce
Aanwezigheid bijhouden
Capaciteitsbeheer
Klasplanning
Ledenbeheer
Marketingmanagement
Online betalingen
Personeelsbeheer
Verkooppunt
Afspraakplanning
Faciliteitsplanning
Geautomatiseerde planning
Groepsplanning
Klasplanning
Multilocatie
Personeelsplanning
Realtime planning
Reserveringsbeheer voor kamers
Resources plannen
Waarschuwingen/Meldingen
Aanwezigheidsbeheer
Classificatie van riemen
Communicatie met leden
Evenementenbeheer
Factureren
Klas- en uurroosterbeheer
Online registratie
Studentenbeheer
Verkooppunt
Faciliteitsplanning
Online betalingen
Personeelsbeheer
Voorraadbeheer

Reviews van Virtuagym

5 van 99 reviews worden weergegeven

In totaal
3,5/5
Gebruiksgemak
3,5/5
Klantenservice
3,6/5
Functies
3,6/5
Waar voor je geld
3,3/5
Oliver R.
Founder
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 20-8-2018

"BUSINESS PLANNING AND CUSTOMER SUPPORT"

Opmerkingen: My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.

Pluspunten: The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market. The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription. Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration.

Minpunten: In the membership phase of setting up the software, it would be useful if you can delete membership you no longer wish to keep active, you can only disable them. However, when I asked a member of the customer support team did explain that other users accidentally deleted memberships, so this is why Virtuagym implemented the disable option. So I guess the users need to be more carefull.

Antwoord van de leverancier

van Virtuagym op 22-8-2018

Hi Oliver,

Thank you so much for your amazing review and the time you took to write it!

We are so happy that you and your customers are happy with our product. Of course, we are aware that we can always improve and therefore customers like you who spend time to give us valuable feedback are truly important to us. Hopefully we'll be able to find a more elegant solution to the membership deletion in the future!

If you have any more feedback for us, please do not hesitate to reach out to us via chat or email!
- Anna, Virtuagym Client Success Department

  • Bron van de reviewer 
  • Beoordeeld op 20-8-2018
Alexander G.
Owner
Sport, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 22-3-2020

"What you see is what you get"

Opmerkingen: Fantastic customer care experience, guided setup done with patience from one of their stuff, always available via phone for quick questions, the product is sleak and customisable to a great extent even without purchasing extra packets

Pluspunten: Full Features and the pricing scales depending on your business size. That means that you get full service no matter how small your business is. Once you grow, you start paying more. It's a fair model

Minpunten: Still no Onefit integration but it's really a minor thing. I cannot find anything else to fault them for

Antwoord van de leverancier

van Virtuagym op 28-4-2020

Dear, Alexander

Thank you very much for sharing your experience!

We are thrilled to hear you've encountered so many benefits in your product and the tools we have built for our clients to not only meet but exceed their expectations.

Your feedback is very valuable to us and we will continue to do our best when providing our clients with topnotch services as you all deserve!

We look forward to excelling in every aspect of our services and making all the necessary efforts to be part of your business growth.

Once again, your review is highly appreciated!

Sending you all the best,

Your Virtuagym Family.

  • Bron van de reviewer 
  • Beoordeeld op 22-3-2020
Kayla D.
Owner
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 16-3-2020

"Great App, horrible customer service"

Opmerkingen: I rate is a 5/5 for the App and a 1/5 for customer service.

Pluspunten: I wish I could rate this App 5 stars for everything as it has been an asset to my business. I use it every single day to run my online business, the app itself is very user-friendly for my clients and easy to use on the back end. It has many great features that make creating and following workouts very easy.

Minpunten: If you are looking or in need of good customer service, this app isn't for you. They have failed me many times in the customer service department. Slow to respond, sometimes days when I need assistance urgently. My app was down for a month and a half earlier this year, what should have been my best month of the year ended up being my worst of all time. They have a great product, just need to put a lot of work into their customer service.

Antwoord van de leverancier

van Virtuagym op 27-4-2020

"Dear, Kayla

Thank you very much for your review!

We are glad to hear that our app has become such an asset for the development of your business and that your clients find our many available features easy to use.

The situation you had mentioned about your app being down, did you mean that your entire app was actually down, or were you referring to the issue we had experienced with custom workouts not playing? As the only record of the issue that we have is with the workouts and that was due to YouTube changing their license agreement and unfortunately, that affected any business that relies on YouTube to share their videos.

We would love to hear more about your experience so we can continue to improve the service we provide to all of our clients.

Please email us at [email protected] and use the code JA18615 in the subject line.

Your feedback is very valuable and welcomed!

Sincerely,

Your Virtuagym Family."

  • Bron van de reviewer 
  • Beoordeeld op 16-3-2020
Jodie W.
Gym Owner
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 4-3-2020

"Great Options and Features"

Pluspunten: We wanted to set ourselves apart from all other Fitness Facilities in the area. Virtuagym gave us that ability. We were able to create and customize an App specific to our needs and have the ability to make changes as needed as we grow. I love that everything is in one place and we easily view sales and memberships.

Minpunten: Some of the functions are not as user friendly as others. There seems to be added steps that could be better set up especially in Point of Sale.
It was a learning curve to switch to a new system for us, but it seems to be working smoothly now.

Antwoord van de leverancier

van Virtuagym op 28-4-2020

"Dear, Jodie

Thank you for your review,

We are glad to hear that Virtuagym has become such a great asset to your business. We love the fact that you find our custom app a useful tool for your needs!

Your feedback is very valuable and we would like to hear more about those steps you consider unnecessary. Please email us at [email protected] using the code JA31136 in the subject line so we can set up a time to chat about your ideas and feedback. (remember, they are doing us a favor by spending their time on us to give us feedback, make it sound valuable to us as well)

Looking forward to hearing from you!

With warmest regards,

Your Virtuagym Family"

  • Bron van de reviewer 
  • Beoordeeld op 4-3-2020
Rebecca C.
Personal Trainer
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 17-3-2020

"Satisfied customer "

Opmerkingen: I think a lot of work needs to be done on the client interface in terms of scheduling workouts and how they view these. The word that comes to mind is clumsy.

Pluspunten: Easy to use once you know how. I have been using this for bookings and managing my accounts and it works well.

Minpunten: The cost to increase membership base. I run Group training and would love to be able to add these members onto the system but it is gets too expensive. If I could I would use the booking functionality more. Further to this the app in terms of clients experience is not great and east for clients to use and understand so I tend to not use this. When putting in place programmes for clients it is confusing for them to find the workouts. This needs to be simplified.

Antwoord van de leverancier

van Virtuagym op 27-4-2020

"Dear, Rebecca

Thank you so much for sharing your experience with Virtuagym!

We are happy to hear that you find our modules for booking and managing accounts useful for your business.

We would love to discuss with you further how you envision a more user-friendly interface for your clients and we understand that this is the #1 priority for most of our clients.

Please email us at [email protected] using the code JA35287 in the subject line.

We look forward to hearing from you soon!

With warmest regards,

Your Virtuagym Family."

  • Bron van de reviewer 
  • Beoordeeld op 17-3-2020