Wie gebruikt deze software?

Als merkbewuste studio of sportschool die je bedrijf wil automatiseren en je klantenervaring wilt verbeteren kan dit product je helpen je doelen te bereiken. Bespaar tijd, verdien meer geld en verras je leden.

Gemiddelde scores

182 beoordelingen
  • In totaal 4.6/5
  • Gebruiksgemak 4.6/5
  • Klantenservice 4.7/5
  • Functies 4.4/5
  • Waar voor je geld 4.5/5

Productgegevens

  • Beginprijs US$ 110,00/maand
    Zie de prijsinformatie
  • Gratis versie Nee
  • Gratis proef Nee
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • Glofox
  • http://www.glofox.com
  • Opgericht in 2014

Over Glofox

Glofox Gym en Fitness Studio Management Software is ontworpen door fitnessprofessionals, voor fitnessprofessionals. Beheer je bedrijf vanuit een alles-in-één systeem: planning, lidmaatschapsbeheer, rapportage, betalingen. Met naadloze communicatie met je klanten via een unieke mobiele app kun je meer klanten behouden en je vestiging de stabiliteit geven die het nodig heeft om te groeien en op te schalen. De mobiele app in combinatie met een website-integratie is het perfecte reserveringssysteem waarmee jij je inkomsten naar een hoger niveau kunt brengen.

Functies van Glofox

  • Aanwezigheid bijhouden
  • Betalingen verwerken
  • Bezoekersbeheer
  • Evenementenbeheer
  • Factureren
  • Ledenportal
  • Lidmaatschapsbeheer
  • Marketingmanagement
  • Mobiele toegang
  • Online boekingen
  • Teammanagement
  • Verkooppunt
  • Voorraadbeheer
  • Websitebeheer
  • Aanwezigheid bijhouden
  • Betalingen verwerken
  • Contractbeheer
  • Evenementenbeheer
  • Factureren
  • Klas- en uurroosterbeheer
  • Lidmaatschapsbeheer
  • Marketingmanagement
  • Online reserveren
  • Personeelsbeheer
  • Self check-in/check-out
  • Voorraadbeheer
  • Betalingen verwerken
  • Commissiebeheer
  • E-mailmarketing
  • Evenementenbeheer
  • Ledenbestand
  • Ledenlijst
  • Ledenportal
  • Lidmaatschapverlenging
  • Schuldenbeheer
  • Toepassingsbeheer
  • Typen leden
  • Websitebeheer
  • Faciliteitsplanning
  • Online betalingen
  • Personeelsbeheer
  • Voorraadbeheer

De nuttigste reviews van Glofox

I'm delighted I chose Glofox... For lots of reasons

Beoordeeld op 11-4-2016
Andrew D.
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
Bron: GetApp
5/5
In totaal
5/5
Gebruiksgemak
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld

Opmerkingen: I was just about to sign up to Mindbody when a friend pointed Glofox out to me. After carrying out a demo of the software I was very happy with how easy it was to navigate and my decision was made instantly. Since joining our bookings are up 40%, we're saving heaps of time which was previously spent doing admin and our client base is growing at an incredible rate! If you're looking for a great alternative to Mindbody, these are the reasons why I went with Glofox and made one of my best business decisions to date: On one hand I had Mindbody. If you're looking for software and a custom branded app just as I was (was adamant to make it as simple as possible for people to pay me so wanted an app), you would have to go for their most expensive package at 195 a month. Mindbody also increase your monthly subscription fee when you hit a certain number of members or trainers using the app. My intentions were to use a software package to help us really get a handle on our admin and free time to grow my business. With this growth in mind, expected costs could almost double in the next few months, leaving me with a pricing package I could no longer afford. On the other hand, I had Glofox. Their pricing packages range from 80-140 a month and each package comes with a custom branded app completely matching your business's brand. Not only this, they don't charge you for adding more members or users. As the sales rep I spoke to put it, they want to see your business grow and for this reason, they're not going to penalize you for doing just that. A breath of fresh air if you ask me! Our custom branded app from Glofox gives our members a really simple means of booking and paying for our services. On the backend, I needed a system that would help me minimize admin with as few clicks possible without overcomplicating things. I've found the Glofox Dashboard really clear and simple to use. I tend to set my Dashboard to show weekly bookings, payments due and revenue for ease. I can create and update my schedule, manage memberships including payments, renewals and automated billing in my Dashboard too- really great having everything in one place! Overall, there's nothing better than working with a team of people who really want to see your business grow stronger every day. With such a quick response time to any of our queries, it's safe to say choosing Glofox has been the best business decision I've made. Mindbody won't know what hit them!

Very happy with this product and service.

Beoordeeld op 7-11-2019
Carolyn R.
Manager
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Apps are the way to go. Very professional and easy to use. Glofox provides detailed accounting reports which makes my job easier. As I am not the most technically inept I use the customer care team quite a bit and I have always found them very diligent and fast to act on my queries. It's great to have so many tools available via Glofox but also have that knowledge that there is a team behind the software to help when needed.

Pluspunten: Very quick to help and and answer questions. Super easy to use. Customers loved having the app.

Minpunten: Nothing I was very happy with it's continuous development to improve and the team listened to any feedback I gave.

Antwoord van de leverancier

van Glofox op 8-11-2019

Hi Carolyn,

Thanks for taking the time to leave your feedback. We are happy to hear that Glofox has helped you to grow and manage your business.

Yours in fitness,
The Glofox Team

Boutique Studio - Glofox experience

Beoordeeld op 25-11-2019
Melissa S.
Studio Owner
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Glofox are responsive and supportive to my business needs. The staff are excellent and extremely helpful and friendly. With my business recently expanding, I have been been offered very good clear guidance by my Account Manager.

Pluspunten: Easy for clients to book classes via the studio app. Easy for instructors to register class participants. A pleasant experience using the Glofox dashboard.

Minpunten: Unable to message a class via the app if a teacher changes or the class is cancelled.

Antwoord van de leverancier

van Glofox op 2-12-2019

Hi Melissa,

Thank you for your feedback.

We're delighted to hear that you're enjoying using our software to grow your business.

We take customer feedback very seriously and will pass the areas for development you've mentioned to our product team.

The Glofox Team

Great Product! Can add a few features

Beoordeeld op 27-9-2019
Tyler P.
Sales Support Manager
Sport, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
4/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Rocky in the beginning on boarding but have been great since.

Pluspunten: Syncing payments with bookings has helped us out tremendously

Minpunten: Some functionality needs to improve. Access to our stripe account. Holiday blocking features. Editing our custom app

Antwoord van de leverancier

van Glofox op 25-10-2019

Hi Tyler,

Thanks for your feedback. We are happy to hear that Glofox has been helping you to grow your business. We take customer feedback very seriously and will be sure to pass it on to our product team.

The Glofox Team

Really wish I could give this software a better score.

Beoordeeld op 7-1-2020
Arlene C.
Owner / CEO
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
1/5
In totaal
3/5
Gebruiksgemak
1/5
Functies en functionaliteit
1/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Asides from the frustrating technical issues outlined above, the support is very poor. Issues take weeks to resolve often with a "We don't know what the cause of the issue is" as a response, and then the same problem will reoccur later. The customer support team were great when I first signed up, I imagine there were fewer clients on their books and it was easier for them to manage. Now it takes weeks to resolve issues, the support team sound fatigued and are often defensive and salty when speaking on the phone (same applies to email correspondence). Glofox also make regular "upgrades" to the software and do not take time to explain to their customers in full detail what the updates involve. An "upgrade" was made to the payments integration in 2019 which meant that access to the separate back-end Stripe system was lost, which was massively frustrating given the inaccuracies of the built-in Glofox reporting software and clients information randomly going missing from their back-end website. I get the impression that this "upgrade" was not fully tested as there were numerous issues with it (eg: old clients being reactivated and billed years after the fact). I unfortunately cannot recommend this software to anyone as it has only caused frustration, disappointment and countless hours of extra work for myself and my team. The issues above caused a lot of upset to our clients which lessened their experience as our customers: this is the opposite of what any business needs!

Pluspunten: Glofox is a highly visual platform and easy to use (aside from the glitches which I will get to later). It looks very pretty and it would be amazing if it actually worked properly.

Minpunten: It simply does not work. And I'm talking about the bare basics here. The reporting features are inaccurate and have added uncountable extra admin hours to my month. Regular glitches occur, a few of these are: payments being processed from users and then their purchased class credits disappearing, buttons on the back-end or admin website randomly disappearing or not working, classes / events / staff members being deleted from the calendar and then they re-appear randomly, start / end date functionality of classes randomly not working, clients being billed randomly following the completion of their payment periods, courses not visible on the admin app. I could go on.

Antwoord van de leverancier

van Glofox op 27-1-2020

Hi Arlene,

Thank you for the honest review and feedback. I am sorry that you seem to have had such a poor experience with the Glofox platform.

We take customer feedback very seriously and will take your comments to the team. A member of our team will have been in touch with you to discuss the issues you outlined.

Best regards,
The Glofox Team

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