WellnessLiving

WellnessLiving

door WellnessLiving Systems

Wie gebruikt WellnessLiving?

WellnessLiving is affordable, reliable, and versatile. It is full-featured with no add-ons required, reducing costs and saving time. Its intuitive interface is highly visual and user-friendly.

Wat is WellnessLiving?

WellnessLiving is an all-in-one solution for your Fitness Studio! We feature appointment scheduling, email marketing, robust reporting, rewards programs, client progress logs, reputation management, merchant processing and payroll among other features. There are no pricey add-on fees to embed your schedule into your site, generate reviews, send emails/SMS notifications, utilize a rewards program or automate marketing. WellnessLiving was built by our customers, for our customers!

WellnessLiving - Details

WellnessLiving Systems

https://www.wellnessliving.com

Opgericht in 2012

WellnessLiving - Prijsoverzicht

WellnessLiving heeft geen gratis versie en biedt geen gratis proefperiode. WellnessLiving betaalde versie vanaf US$ 39,00/maand.

Beginprijs

US$ 39,00/maand

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van WellnessLiving

Afspraken software
Afspraakherinneringen
Geautomatiseerde planning
Groepsplanning
Kalendersynchronisatie
Klantendatabase
Mobiele toegang
Multilocatie
Online betalingen
Online reserveren
Reserveringsbeheer voor kamers
Terugkerende afspraken
CRM
Factureren
Financieel beheer
Inkoop
Leveranciersbeheer
Marketingmanagement
Orderbeheer
Personeelsbeheer
Plannen
Prestatiemeetwaarden
Projectbeheer
Tijd en onkosten bijhouden
Trainingsbeheer
Voorraadbeheer
Aanwezigheid bijhouden
Betalingen verwerken
Bezoekersbeheer
Evenementenbeheer
Factureren
Ledenportal
Lidmaatschapsbeheer
Marketingmanagement
Mobiele toegang
Online boekingen
Teammanagement
Verkooppunt
Voorraadbeheer
Websitebeheer
Aanwezigheid bijhouden
Factureren
Klantenbeheer
Klasplanning
Klassenbeheer
Kostuumbeheer
Online betalingen
Online registratie
Personeelsbeheer
Rapportage
Verkooppunt
Zelfserviceportal
Aanwezigheid bijhouden
Betalingen verwerken
Contractbeheer
Evenementenbeheer
Factureren
Klas- en uurroosterbeheer
Lidmaatschapsbeheer
Marketingmanagement
Online reserveren
Personeelsbeheer
Self check-in/check-out
Voorraadbeheer
Betalingen verwerken
Commissiebeheer
E-mailmarketing
Evenementenbeheer
Ledenbestand
Ledenlijst
Ledenportal
Lidmaatschapverlenging
Schuldenbeheer
Toepassingsbeheer
Typen leden
Websitebeheer
Afsprakenbeheer
Beheer van cadeaubonnen
E-mailmarketing
Factureren
Klantenbeheer
Multilocatie
Personeelsbeheer
Praktijkbeheer
SOAP-notities
Verkooppunt
Aanwezigheidsbeheer
Klassenbeheer
Online registratie
Plannen
Praktijklogboek
Repertoirebeheer
Studentenbeheer
Aanwezigheid bijhouden
Betalingen verwerken
Bibliotheek met oefenmateriaal
Certificering bijhouden
Fitnessbeoordelingen
Fitnessschema
Voedingsschema
eCommerce
Aanwezigheid bijhouden
Capaciteitsbeheer
Klasplanning
Ledenbeheer
Marketingmanagement
Online betalingen
Personeelsbeheer
Verkooppunt
Afspraakplanning
Faciliteitsplanning
Geautomatiseerde planning
Groepsplanning
Klasplanning
Multilocatie
Personeelsplanning
Realtime planning
Reserveringsbeheer voor kamers
Resources plannen
Waarschuwingen/Meldingen
Afspraakbevestigingen bijhouden
Afspraakplanning
Betalingsherinneringen
E-mailherinneringen
Herinneringen voor telefoongesprekken
Kalenderbeheer
Online reserveren
Opnieuw plannen
SMS-herinneringen
Terugkerende afspraken
Afsprakenbeheer
Klantenbeheer
Loyaliteitsprogramma
Payroll en provisies
Personeelsplanning
Verkooppunt
Voorraadbeheer
Aanwezigheidsbeheer
Classificatie van riemen
Communicatie met leden
Evenementenbeheer
Factureren
Klas- en uurroosterbeheer
Online registratie
Studentenbeheer
Verkooppunt
Faciliteitsplanning
Online betalingen
Personeelsbeheer
Voorraadbeheer

Reviews van WellnessLiving

5 van 184 reviews worden weergegeven

In totaal
4,4/5
Gebruiksgemak
4,3/5
Klantenservice
4,4/5
Functies
4,3/5
Waar voor je geld
4,3/5
Susan S.
Owner/Instructor
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 30-7-2019

"Customer Service 2nd to none"

Opmerkingen: My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Pluspunten: The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult. When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation. The features are awesome and the price point for all it is capable of is fantastic.

Minpunten: I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

Antwoord van de leverancier

van WellnessLiving Systems op 1-8-2019

Hi Susan!
Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
-Natasha B. (WellnessLiving Customer Advocate)

  • Bron van de reviewer 
  • Beoordeeld op 30-7-2019
Clif G.
Owner
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 13-9-2019

"Why a High Review of Wellness Living"

Opmerkingen: Overall, I am extremely pleased with Wellness Living. They do a great job working with those that use their software. They know who is paying their bills. Our success means Wellness Living will be successful. They really look for ways to make me more successful and profitable.

Pluspunten: As the owner of 3 Yoga Studios and used 4 different software packages to manage my businesses. Once I got use to the ways to use Wellness Living, I noticed all of the ways the designers have made moving between forms, client information, classes, and much more; I have to rate it the best that I've used. The biggest value is the Tech Support. They are all friendly, patient, and well versed on the software. I have raised a couple of interesting questions and if they felt they did not have the correct answer, they asked for input from their team. I've called at a busy time, left a incomplete message, only to receive a call to insure that I was helped. Lastly, each time an Update comes out, it DOES improve my ability to manage my businesses.

Minpunten: The only option that I have asked for was a tool / solution to manage Substitutes for Classes. I have only found one supplier do it well. Wellness Living provides a easy system to send in requests for improvements. I have raised this with them. I sense that they will have a solution out soon.

Antwoord van de leverancier

van WellnessLiving Systems op 16-9-2019

Hi Clif,
Thank you so much for your review! WellnessLiving strives to be the best all in one management solution for business owners such as yourself. We have built our software based on the suggestions received from our customers, so we are happy to hear that our system is so user-friendly and that you found all the various features helpful to your business. We are proud that we have won your heart! Our support team strives to deliver solutions to all customers regardless of how complex their issues may be. We are here to ensure that your needs are met, no matter the time of day. We are always working to improve our software, and are glad to know that our efforts are helping you manage your business. Our community forum is now in beta, so please feel free to leave any comments or suggestions on this new platform. We can't wait to hear more of your great ideas! You couldn't have said it better: Your success is our success!
Jenny P. (WellnessLiving Customer Advocate)

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 13-9-2019
Amity W.
Owner
Gezondheid, wellness en fitness, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 30-4-2020

"Why I love Wellness Living "

Opmerkingen: Customer service has always been great. Very responsive and accommodating. They always circle back to make sure you are taken care of.

Pluspunten: I love the fact that you can text and or email a person in class, a select few people in one class or an entire class at a time. That was not a feature in MBO and I use it every single day!

Minpunten: I have a hard time making mailing lists- segmenting people

Antwoord van de leverancier

van WellnessLiving Systems op 14-5-2020

Hi Amity,

Thank you so much for such a thoughtful review. We're thrilled you love the built in SMS/email suite, those are a couple of the biggest reasons why MindBody customers switch over. There is no need to pay constant contact anymore, which doesn't hurt either. We love making it easy for you to stay in touch with your clients!

We do have a feature in WellnessLiving that will allow you to create segmented lists - the function is called client groups and they are very easy to manage and use as mailing lists. I will reach out to our support team so they can help you configure this feature.

We look forward to continuing to grow together. Thank you for joining the WellnessLiving family!

- Natasha B. (WellnessLiving Customer Advocate)

  • Bron van de reviewer 
  • Beoordeeld op 30-4-2020
Matthew T.
CEO
Gezondheid, wellness en fitness, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    1/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 18-3-2018

"Awful - All attempts to fix by management have been lackluster and ineffective."

Opmerkingen: None. Any perceived benefits from the clients side are MORE than eliminated by the fact that it forces a business owner to run blind.

Pluspunten: We changed to this software from Mindbody because it was, at first glance, much more intuitive and easy to use from our clients perspective.

Minpunten: This software has completely put my business in the dark from an analytical standpoint. The reports are inconsistent, inaccurate, and unusable. For example, originally, they had no way of separating cash based or accrual based accounting, nor did they realize why this would be important. After explaining to their management team why a business might need to know this, they added a filter to a single report that allowed to view only cash reporting. This filter means this is the only truly accurate report and all other data compared to it is useless. Additionally, reports consistently return inconsistent data. A membership report run for a previous month will swing by 10-15% running the report from one day to the next, which should be impossible, as that month is ALREADY OVER and the data should be unchangeable. Apart from the horrifying inaccuracies in the data, even if it were accurate it would be nearly unusable in any helpful, decision making way. There's no way to compare one set of data to previous sets without recording it externally and doing the number crunching yourself. In an effort to extrapolate literally ANYTHING useful from this software, I've had to hire analytical accountants to manually sift through the available data, and create custom designed software, at great expense. The decision to move to this software may have been the biggest mistake my company has made in 5+ years.

Antwoord van de leverancier

van WellnessLiving Systems op 25-3-2018

Hi Matthew, I'm Lyndsay, one of the Customer Success Managers here at WellnessLiving. I'm really sorry to hear that you are having so many issues with your reporting. Please give us a call at 1 (888) 668-7728 and we'll get that straightened out for you in no time.

Once we get your reports working for you, maybe you'd like to invite our CEO, Len Fridman to visit your location while on his tour of WellnessLiving Studios in your area? Check it out:

----> https://youtu.be/j8QCFI39_WA

----> https://youtu.be/RrjD7a_2G1A

----> https://youtu.be/Zevo4_c9hhc

  • Bron van de reviewer 
  • Beoordeeld op 18-3-2018
Bonnie G.
Owner
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 7-3-2020

"Great platform"

Opmerkingen: I would highly recommend it for small business owners. It makes your admin simple and accessible from any device.

Pluspunten: I switched from MindBody after a year of frustration. WL was easy to navigate. The onboarding was seamless and I had zero interruptions in our day to day functionality. As an owner, I need a simple approach to managing my business and a quality member experience. WL delivered both!

Minpunten: I had a few issues with the Elevate app on my iPhone. it was slow to load and filter my views.

Antwoord van de leverancier

van WellnessLiving Systems op 9-3-2020

Hi Bonnie,

We are thrilled that your migration to WellnessLiving went well! Customers like you trust us for a smooth and easy transition, so it's great to hear that you didn't have any interruptions in your business' daily operations. Since we have so many customers coming from MindBody we have mastered the data migration process. We value our customer's feedback, and this is why we have taken it upon ourselves to transfer over almost all the data you want from MindBody, and all the data you need including your clients credit cards so you business does not skip a beat! Again, we're happy you're enjoying the software, and we're excited you would highly recommend to other small business owners! Thank you for choosing WellnessLiving!

Jenny C. (WellnessLiving Customer Advocate)

  • Bron van de reviewer 
  • Beoordeeld op 7-3-2020