WellnessLiving

door WellnessLiving Systems

Wie gebruikt WellnessLiving?

WellnessLiving is betaalbaar, betrouwbaar en veelzijdig. Het is volledig uitgerust zonder verplichte extra's, waardoor de kosten worden verlaagd en tijd wordt bespaard. De intuïtieve interface is zeer visueel en gebruiksvriendelijk.

Wat is WellnessLiving?

WellnessLiving is een alles-in-één oplossing voor je fitnessstudio. Het platform biedt onder andere afsprakenplanning, e-mailmarketing, robuuste rapportage, beloningsprogramma's, voortgangslogboeken van klanten, reputatiebeheer, handelsverwerking en loonadministratie. Er zijn geen extra hoge kosten om je planning in je site te integreren, beoordelingen te genereren, e-mails/sms-berichten te verzenden, een beloningsprogramma te gebruiken of marketing te automatiseren. WellnessLiving is ontworpen door klanten, voor klanten.

WellnessLiving - Details

WellnessLiving Systems

https://www.wellnessliving.com

Opgericht in 2012

WellnessLiving-video
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WellnessLiving - prijsoverzicht

WellnessLiving heeft geen gratis versie en biedt geen gratis proefperiode. WellnessLiving betaalde versie vanaf US$ 59,00/maand.


Beginprijs

US$ 59,00/maand

Gratis versie

Nee

Gratis proef

Nee

WellnessLiving - implementatie en ondersteuning

Ondersteuning

  • 24/7 (contact met medewerker)
  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web
  • Mobiel - iOS native
  • Mobiel - Android native

Training

  • Live online
  • Webinars
  • Documentatie

Functies van WellnessLiving

  • Afspraakherinneringen
  • Geautomatiseerde planning
  • Groepsplanning
  • Kalendersynchronisatie
  • Klantendatabase
  • Mobiele toegang
  • Multilocatie
  • Online betalingen
  • Online reserveren
  • Reserveringsbeheer voor kamers
  • Terugkerende afspraken

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  • Plannen
  • Prestatiemeetwaarden
  • Projectbeheer
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  • Trainingsbeheer
  • Voorraadbeheer

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  • Online boekingen
  • Teammanagement
  • Verkooppunt
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  • Self check-in/check-out
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Bekijk de volledige lijst van Massage salon software

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  • Realtime planning
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  • Resources plannen
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  • SMS-herinneringen
  • Terugkerende afspraken

Bekijk de volledige lijst van Software voor afspraakherinnering

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WellnessLiving alternatieven

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Reviews van WellnessLiving

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,3
Klantenservice 4,4
Functies 4,3
Waar voor je geld 4,3

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Susan S.
Owner/Instructor
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 30-7-2019

"Customer Service 2nd to none"

Opmerkingen: My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

Pluspunten: The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult. When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation. The features are awesome and the price point for all it is capable of is fantastic.

Minpunten: I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

Antwoord van de leverancier

van WellnessLiving Systems op 1-8-2019

Hi Susan!
Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
-Natasha B. (WellnessLiving Customer Advocate)

  • Bron van de reviewer 
  • Beoordeeld op 30-7-2019
Deborah K.
Owner
Recreatieve faciliteiten en diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 27-11-2020

"Great Customer Service"

Opmerkingen: Overall I am very happy with Wellness Living. I was with Mindbody before and was not happy with the customer service, the amount of money I was spending for what I was getting and the overall experience with them was not great. Wellness Living has been wonderful, I am so happy I switched.

Pluspunten: Wellness Living makes my life so much easier. The system is easy for myself and my clients find it easier to you as well. The customer service is excellent. Any little issue is addressed quickly and with attention to detail.

Minpunten: When adding new services, I have to go into each purchase option separately to add the service. This is a little frustrating, especially if you miss one.

Antwoord van de leverancier

van WellnessLiving Systems op 1-12-2020

Hey Deborah,

Thank you for the amazing review! When we hear such great feedback, it always makes us smile. Positive feedback like this is exactly what we want to hear because it gives us a better understanding of how we can optimize our software and help you succeed. Again, thank you for the review, and as you continue to grow your business, we'll be there! Thank you for choosing WellnessLiving!

Gregory G. (Customer Advocate)

  • Bron van de reviewer 
  • Beoordeeld op 27-11-2020
Chi B.
Owner
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    2 /5
  • Gebruiksgemak
    1 /5
  • Functies en functionaliteit
    2 /5
  • Klantenondersteuning
    1 /5
  • Waar voor je geld
    1 /5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 5-10-2020

"If you value your time, don't waste it with Wellness Living"

Opmerkingen: UNEQUIVOCALBLY HORRENDOUS! I could go on and on about this because I cannot believe that they charge customers for the use of their software. I feel like I'm paying to participate in a beta software launch. We discover new issues on a daily basis and since they can't fix it, the problems continue to compile. I've requested multiple times to speak to a manager and they are either not available or are not working that day. That's a pretty convenient way to deliver customer service. I'm not sure what version of the software all the people on here are raving about or they just decided to blacklist me and shoot me the lower grade version. All I know is that I value my time way too much to continue to waste anymore of it with these guys and their subpar and unprofessional operation. To top that off, when I finally lost my patience (and I offered them many opportunities to correct their flaws) and decided to cancel, the manager can now find time to meet me... and wanted to remind us that if we want to cancel, there is a cancellation fee. These guys never cease to amaze me.

Pluspunten: Being able to see everyone's calendar on one view.

Minpunten: Extremely buggy software. They couldn't pay me to use it again. I've been using them for less than a year and not one day goes by where we don't spend at least a few hours a day on issues relating to their software. Hours and hours on the phone with their customer service agents, who are nice, but not as knowledgeable as they should be. Quite a few times, they offered solutions that caused greater problems and many times didn't even know the answers to my team's questions. (Yes, takes 3 people to deal with all these issues). If you are going to subscribe to their product, plan to hire someone full-time just for this.

Antwoord van de leverancier

van WellnessLiving Systems op 28-10-2020

Hey Chi,
We love every time our customers leave a review. It helps us improve as a company and build a better software. I reviewed our support center and we have not received any calls or support tickets from you. I also just spoke with your businesses dedicated onboarding specialist, and she has not heard your name come up during the training calls with your team. I'm not sure how involved you are in the day to day operations, but regardless please call me at 1-888-668-7728 or email [email protected]
I will personally show you how to check a client out with 3 clicks, as well as how to build a custom report with 4 clicks.

I feel your frustration, but don't worry I got your back. I just tried you and was greeted by your voicemail, as well sent you an email to book a call. When we connect, I will provide you with free training to make sure you know WellnessLiving like the back of your hand :)

- Tyrone M. (WellnessLiving Customer Advocate)

  • Bron van de reviewer 
  • Beoordeeld op 5-10-2020
Ina V.
Owner
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 15-10-2020

"Life changing switch"

Pluspunten: I switched from Mindbody to Wellness living about 2 years ago, and have never looked back. The switching process was easy, the customer support was great, and all of the features i was looking for in a software were there for a third of the price of Mindbody. The program and the app are very user friendly on both ends, consumer and staff. I'm very happy to be a part of Wellness Living family.

Minpunten: I have no complains about the software. Maybe that there's a large amount of facebook page likes is required in order to use the booking feature, but that's on the facebook side not WL.

Antwoord van de leverancier

van WellnessLiving Systems op 29-10-2020

Hey Ina,

We love when we get 5-star reviews like yours! When we hear such great feedback, it always makes us smile. We get customers switching over from Mindbody every day, and many of the stories are the same - the transition was simple and they are now saving a ton of money without needing to pay for additional add-on fees. We may get customers that switch because of the affordability, but they truly become part of the WellnessLiving family when they experience how easy and convenient it is to use our all-in-one platform. From our mobile apps for staff and clients, booking and payment tools, next-level virtual options, and an automated marketing suite, we make it simple to manage and grow your business better than any other software! Again, thank you for the amazing review, and we're thrilled our software has such a big impact on your business and your life. We sincerely want you to know, we will continue to be there for you, every step of the way!

- The WellnessLiving Team

  • Bron van de reviewer 
  • Beoordeeld op 15-10-2020
Carol M.
Owner
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    4 /5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 28-10-2020

"Simplicity Healing Review"

Opmerkingen: Overall, very good! When I first started with them, I didn't feel their setup or tech support were up to the task, especially in light of how much there is to learn w/ the software and how it can be best customized to your business needs, so I had to go through some frustrating fixes and changes initially. BUT, it has improved A TON since and I am much happier now :)!! Also, thanks to some GREAT tech support reps along my path, I now understand the software very well and have come to realize how powerful its functionality is! That is a good feeling and I work thru the system daily now w/ great confidence. :)

Pluspunten: Its interface and variability in function. Wellness living has a lot of powerful features once you understand the system well. I like how responsive they've become as well (since my beginning w/ them in Oct of 2019) w/ their tech support. They do their best to help you.

Minpunten: My biggest issues w/ WL are minor details such as the software not being very Mac friendly and the inability of adding notes that are appointment specific only on the schedule. They do have a "client suggestion log" where they encourage your to post your ideas and wishes for future upgrades to their software, so they listen to what clients are saying!

Antwoord van de leverancier

van WellnessLiving Systems op 30-10-2020

Hey Carol,

Thank you for taking the time to write us a review! When customers leave a review, we use this valuable feedback to improve and get better as a company. Every step of your journey with us, we are there for you and your business. After all, it can be a lot to take in for a business owner to learn and become comfortable with a new software. Rest assured, you are in good hands, right from onboarding and initial set up to your training on the software. As you explore platform, you will continue to discover new and exciting ways our many features help manage and grow your business. Whenever you'd like to request feature, report an issue or ask a question, you can conveniently do that on our friendly Community Forum: https://community.wellnessliving.com/. Again, thank you for the review, and remember, we value your business and will continue to go above and beyond to help you succeed now and into the future. Thank you for choosing WellnessLiving!

- The WellnessLiving Team

  • Bron van de reviewer 
  • Beoordeeld op 28-10-2020