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DaySmart Pet
Wat is DaySmart Pet?
De gebruiksvriendelijke, gemakkelijk te leren software van 123Pet Groom is perfect voor elk formaat verzorgingssalon of mobiel verzorgingsbedrijf. Je bespaart tijd met online afspraakbeheer, geautomatiseerde sms-meldingen, het bijhouden van vaccinaties, huisdierprofielen met foto's en aantekeningen van de verzorger. Til je bedrijf naar een hoger niveau met geautomatiseerde marketing, online boeken en een beloningsprogramma voor loyaliteit. Bovendien biedt het gratis gegevensopname uit andere programma's.
Wie gebruikt DaySmart Pet?
123Pet is ontworpen om pensions en bedrijven voor verzorging, dagopvang en training te helpen efficiënter te werken en te groeien.
Twijfels over DaySmart Pet?
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DaySmart Pet
Reviews over DaySmart Pet
Great but not exceptional
Opmerkingen: I have used a smart since 2013. Overall, I would give them an A minus. Customer service is phenomenal but sometimes you have to get to higher levels to get certain issues resolved. It should not be that way. Wait times are extremely long to speak to someone but that has improved lately.
Pluspunten:
I love the reminder features that can automatically go out. Some of the reporting is also very helpful. I love being able to integrate my credit card system into the POS.
Minpunten:
I hate the fact that they are no longer going to add or modify features to the non-cloud base version.
Eerder overwogen alternatieven:
We love DaySmart
Opmerkingen: We have had a great experience with Daysmart overall--it greatly improved booking efficiency in our salon and helped us eliminate double bookings and decrease the amount of missed appointments we were experiencing.
Pluspunten:
We love how easy it is to use and find information on all of our clients!
Minpunten:
We would love a feature that would tell us our next available 1 hr apt, 2 hr, apt, and weekend appointment. It would make running our business even easier! We would also love a better wait list design--we often have a large waitlist and the set up of the current wait list function does not work for our set up.
GREAT PROGRAM
Opmerkingen: GREAT. VERY SATISFIED. WILL RECOMMEND TO ALL
Pluspunten:
ONLINE APPOINTMENTS, PRETTY MUCH EVERYTHING IS GREAT
Minpunten:
THAT WE CANT PRINT KENNEL GROOM CARDS WITH WHAT HAIRCUT THE PET WILL GET OR HAS GOTTEN IN THE PAST AND WITH THE OWNERS INFORMATION ALL ON ONE PAGE. THAT IS THE ONE KEY THING THAT IS MISSING
Horrible service
Opmerkingen: A nightmare! Can't wait to switch to a different company.
Pluspunten:
None. Will never recommend them to anyone.
Minpunten:
No longer can call and talk to someone in support. Can only email. Literally had a pissed customer waiting for over 30 minutes to resolve my issue and never got the email back in time. Client walked out. I lost a valued client. It's horrible that you can't talk to anyone anymore.
Eerder overwogen alternatieven:
Use it everyday!
Opmerkingen: I like DaySmart and really love that I have it on my phone and can check throughout the day! I have used other softwares but for a larger company this is great product!
Pluspunten:
It’s easy to navigate and makes life so much easier with the reminders for clients! It’s pretty user friendly in that you can figure it out on your own. There are many different ways to schedule or maintain your day.
Minpunten:
It is a little hard to teach new people how to use because it has so many different ways to achieve what your trying to do.