--- description: Ontdek de plus- en minpunten van Kitomba Salon and Spa Software en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kitomba Salon and Spa Software - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Salon software](/directory/30028/salon/software) > [Kitomba Salon and Spa Software](/software/91452/kitomba) # Kitomba Salon and Spa Software Canonical: https://www.capterra.nl/software/91452/kitomba Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/91452/kitomba?page=2) > Kitomba is de complete software voor bedrijfsvoering die sinds 2002 duizenden salons, spa's en klinieken helpt succes te behalen. > > Oordeel: score van **4.4/5** door 80 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Kitomba Salon and Spa Software? Kitomba is geschikt voor salons en spa's van alle soorten en maten – van kleine haar- en schoonheidsexploitanten tot grote bedrijfssalons. Meld je aan voor een gratis demo. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 80 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.7/5 | Gebaseerd op alle reviews | | Functies | 4.2/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Kitomba - **Locatie**: Wellington, Nieuw-Zeeland - **Opgericht**: 2002 ## Commerciële context - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Nieuw-Zeeland, Verenigde Staten ## Functies - Aanpasbare branding - Aanpasbare formulieren - Administratie - Afspraakplanning - Afsprakenbeheer - Beheer van cadeaubonnen - Betalingen verwerken - Confirmations/Reminders - E-mailmarketing - Elektronische betalingen - Factureren - Faculteits- en personeelsbeheer - For Medical Spas - Geautomatiseerde planning - Herinneringen - Kalenderbeheer - Kalendersynchronisatie - Klantenbeheer - Klantendatabase - Klantendatabase - Leveranciersbeheer - Loyaliteitsprogramma - Marketingautomatisering - Mobiele toegang - Multilocatie - Online betalingen - Online reserveren - Payroll en provisies - Payrollbeheer - Personeelsbeheer - Plannen - Prestatiemeetwaarden - Rapportage en statistieken - Realtime planning - Reserveringsbeheer - Taakbeheer - Terugkerende afspraken - Tijd en onkosten bijhouden - Toegangsopties/machtigingen - Verkooppunt - Verwerking van creditcards - Voor schoonheidsinstituten en wellnesscenters - Voorraadbeheer - Waarschuwingen/Meldingen - Website-integratie ## Integraties (4 in totaal) - Mailchimp - PayPal - Vish - Xero ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Salon software](https://www.capterra.nl/directory/30028/salon/software) ## Gerelateerde categorieën - [Salon software](https://www.capterra.nl/directory/30028/salon/software) - [Spa software](https://www.capterra.nl/directory/30782/spa/software) - [Planning software](https://www.capterra.nl/directory/30087/scheduling/software) - [Business management software](https://www.capterra.nl/directory/30532/business-management/software) - [Kuuroord software](https://www.capterra.nl/directory/30582/medical-spa/software) ## Alternatieven 1. [Vagaro](https://www.capterra.nl/software/153752/vagaro) — 4.7/5 (3627 reviews) 2. [DaySmart Salon](https://www.capterra.nl/software/9167/DaySmart-Salon) — 4.4/5 (406 reviews) 3. [Goldie](https://www.capterra.nl/software/1036086/goldie) — 4.8/5 (1135 reviews) 4. [ZENOTI](https://www.capterra.nl/software/131057/zenoti) — 4.4/5 (1255 reviews) 5. [Phorest](https://www.capterra.nl/software/113530/phorest-salon-software) — 4.8/5 (431 reviews) ## Reviews ### "Fantastic Customer support" — 5.0/5 > **Leigh** | *4 augustus 2019* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I can always call Kitomba support to help guide me thru whatever it is I’m trying to do or searching for. The customer marketing tools are very good > > **Minpunten**: Kitomba does not have the ability to create re-occurring bookings ----- ### "Excellent customer service" — 5.0/5 > **Sandy** | *8 januari 2026* | Gezondheid, wellness en fitness | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Customer support is amazing. They were fast and efficient in helping with a salon take over and stayed late to make sure things were transferred after 8pm. Above and beyond customer service > > **Minpunten**: It would be easier if there was an app for our phone, this would be more efficient than using the web browser > > AAA++ I am very happy with the oval service I received from and the products, it was easy for me to transition as the new Salon owner ----- ### "Good for small business, but far too basic for big business." — 3.0/5 > **Danielle** | *4 augustus 2019* | Gezondheid, wellness en fitness | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: I like that the salons have so much great reporting available to them, unfortunately most sites aren't using this to its full potential and there is no way to look at some of these reports from Head Office or at a national level. > > **Minpunten**: Kitomba lacks a lot of functionality that a big, multi-site business requires, and is not set up to deliver standard retail functions in terms of promotions. For example Buy 2 get 1 Free promotions. Leaving offers to be manual entered, and actioned leaves the business open to errors and misuse. There is key gaps in the reporting available, and anything comparable requires running two reports and manually working out the variance which is something I would consider basic. Imagine if you could produce a report on points earned on a specific brand, during a specified time period... and charge the vendor for those points... you could create some clever promotions if the reporting and keying allowed. Had I been part of the decision process I would not have chosen Kitomba. It's basic, and geared largely towards single, or smaller businesses. The lure of having a points/rewards system is off set by the inability to easy look at the data at a nationwide level. There isn't even the ability to bulk up load quantities for sites across the group, for instance in a GWP promotion where I know and created the quantities per site, I have to leave it to the sites to enter the quantity (which they never do). > > Our account person is super helpful and friendly, we get great deal of support, it's just unfortunate that some of the functionality is lacking. ----- ### "Happy user" — 5.0/5 > **Brooke** | *19 december 2024* | Cosmetica | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: Easy to use, clear functional layouts, able to be colour coded for services, easy and clear to keep clients records up to date, and good options of reports available > > **Minpunten**: Occasionally would set back to a default setting and took some to restore our settings. This is very minor con. > > Great, best product that I have used in my hairdressing career. ----- ### "Kitomba’s the only way to go" — 5.0/5 > **Mel** | *8 december 2024* | Cosmetica | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Ease of use, lots of features, great storage of client history, txt and rebooking easy. > > **Minpunten**: The price. When I went out independently it was too expensive to continue to use for my small schedule. > > Kitomba was the first salon software I used. It was fantastic. Very easy to use, lots of features to help with workflow and meeting KPIs. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.capterra.nl/software/91452/kitomba?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/91452/kitomba) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens