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eWorkOrders CMMS
Wat is eWorkOrders CMMS?
eWorkOrders CMMS GIS-geïntegreerde activa- en beheersoftware is een uitgebreide tool voor het beheer van rapportages en onderhoud om te helpen bij het beheren van activa en werkorders. Met een gebruiksvriendelijke interface helpt deze CMMS-oplossing managers om efficiënt gegevens en afbeeldingen on-demand te verzamelen, op te slaan, te delen, te beheren, te analyseren en te leveren voor een gestroomlijnde workflow. Geen software om te installeren, geen hardware om te kopen, altijd en overal toegang. Upgrades en technische ondersteuning zijn inbegrepen. Wees in één dag operationeel.
Wie gebruikt eWorkOrders CMMS?
Bijna elke sector wordt bediend. Iedereen die behoefte heeft aan werkorderbeheer, preventief/gepland onderhoud, assetmanagement, urenregistratie voor werknemers, materiaaltracking en meer.
Twijfels over eWorkOrders CMMS?
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eWorkOrders CMMS
Andere goede alternatieven voor eWorkOrders CMMS
Reviews over eWorkOrders CMMS
Eerder overwogen alternatieven:
Huge Difference to our Maintenance Department
Opmerkingen: Excellent. There are so many great things to say and I did not even mention how great there support staff are!
Pluspunten:
Ease of use, Excellent Contact Relationship Management, Ease of Assigning Work, Ease of Invoicing/Billing
Minpunten:
Ease of Reporting and Searching for Work Orders. There is not away for creating custom queries to be written if you are a SQL user. We cannot search by Work Order numbers and in some cases we have a list of particular ones. It would help if we could just type in the Work Order numbers.
Reactie Information Professionals
2 jaar geleden
Thank you for the wonderful review! Just FYI, if you want to pull up a specific work order by work order number, just go to the work order management/view screen and type the work order number into the work order number field at the top of the page and hit enter. If you need help, just give us a call.
Eerder overwogen alternatieven:
Rhinestahl Facility Review
Opmerkingen: Extremely happy
Pluspunten:
The system is straightforward to use. Customer Service is top-notch and is always willing to go the extra mile to ensure we are helped, and the issue was resolved quickly and easily.
Minpunten:
I have found that there are parts of the system that I struggle to navigate but when I reach out to customer support they are quick and easy to work with to help me along.
Reactie Information Professionals
2 jaar geleden
Hi Benjamin, thank you for taking the time to leave a review about your experience with eWorkOrders. We are happy to hear you have had such great success with our CMMS offer and our customer support teams. Our technical team is always available to assist our customers, along with our customer videos, and help screens. Our goal is to always provide our customers with the highest quality CMMS and the best customer service.
A Top Flight Product That Fits Any Budget
Opmerkingen: I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!
Pluspunten:
eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.
Minpunten:
As with any system, eWorkOrders works best with internal admin support. However, we have been able to utilize it well with intensive training of the maintenence staff; with all entries being made by the maintenance workers themselves.
Great program to help run our campus
Opmerkingen: Program allows us to have all of our assets/PMs/WO's in one central location. Training videos helpful, great customer service. Use eWorks daily and whole department has found it to be very user friendly.
Pluspunten:
Allows for multiple people to view work order, update changes by the technican, updates to be captured. Assets easy to set up, PM's easy to set up, released based on set up. Really helps us run our department smoothly. Customer Service [sensitive content hidden] is excellent, knowledgeable and always answers the phone as a live person (and replies to emails quickly).
Minpunten:
Nothing. eWorks helps keep us organized / all information in one place.
Eerder overwogen alternatieven:
Great option with great support
Opmerkingen: There are a lot of CMMS systems out there that are very costly. We needed something that we could customize for the many aspects of our company and make fit our culture. We operate water/sewer and power facilities and our staff wears many hats. One minute we're blue collar the next white. Crossing over from tools to records keeping is paramount for us. eWorkOrders was/is a great fit.
Pluspunten:
I can not say there was one thing in eWorkOrders that I would point to and say that's why I would recommend it. I would say the flexibility offered was really what our small utility was looking for. Not to downplay the size as I think this would work on any level. Easy? That depends on the person setting things up and their ability to work with eWorkOrders staff. Open minded and flexible. There is always a learning curve but our staff has picked it up quickly.
Minpunten:
The flexibility can sometimes be a double edge sword. If your users find things can be manipulated they will request you cater to them in that aspect. This I find to be a management issue and not really a con but something that could be for some. Missing the true ability to use remotely off line. That's the biggest complaint I find but our staff are great at thinking outside the box and we may not necessarily be using the product as it was intended. Again not a con for us but could be for some.
