Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Wat is Surpass?

Surpass is een volledig pakket met toepassingen dat alle dagelijkse functies van bibliotheken soepel automatiseert. Surpass is een effectieve automatiseringsoplossing voor scholen in het basis- en voortgezet onderwijs en voor openbare bibliotheken, hogescholen, bedrijven en gespecialiseerde bibliotheken. Surpass biedt ook een speciaal pakket voor kerkbibliotheken. Surpass Hosting Service biedt bibliotheken de mogelijkheid om hun hele systeem online te zetten, zonder interne servers of IT-personeel.

Wie gebruikt Surpass?

Scholen, openbare bibliotheken, kerken, bedrijfsbibliotheken

Surpass Software - 1
Surpass Software - 2
Surpass Software - 3
Surpass Software - 4

Twijfels over Surpass? Vergelijk met een populair alternatief

Surpass

Surpass

4,8 (106)
US$ 50,00
maand
Gratis versie
Gratis proefversie
38
1
4,7 (106)
4,8 (106)
4,9 (106)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 750,00
eenmalig
Gratis versie
Gratis proefversie
27
Geen integraties gevonden
4,4 (59)
4,7 (59)
4,9 (59)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor Surpass

Mandarin
Functies met hoogste score
Catalogiseren/categoriseren
Circulatiebeheer
Streepjescodes/RFID
Procare Solutions
Functies met hoogste score
Aanwezigheid bijhouden
Gegevensbeveiliging
Portal voor ouders
Follett Destiny Library Manager
Functies met hoogste score
Beheer van reservevoorraad
Circulatiebeheer
OPAC
Alexandria
Functies met hoogste score
Voor dit product zijn geen functies beoordeeld door reviewers.
LITTERA
Functies met hoogste score
Inning van heffingen
Streepjescodes/RFID
Zelf in- en uitchecken
Colibris
Functies met hoogste score
Voor dit product zijn geen functies beoordeeld door reviewers.
Apollo
Functies met hoogste score
Acquisitie
Catalogiseren/categoriseren
Circulatiebeheer
Lucidea Integrated Library Systems
Functies met hoogste score
Catalogiseren/categoriseren
Circulatiebeheer
Voorraadbeheer
Evolve Library
Functies met hoogste score
Voor dit product zijn geen functies beoordeeld door reviewers.

Reviews over Surpass

Gemiddelde score

In totaal
4,8
Gebruiksgemak
4,7
Klantenservice
4,9
Functies
4,7
Prijs-kwaliteitverhouding
4,8

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
84%
4
13%
3
2%
1
1%
Marsha
Marsha
Library Administrator in VS
Geverifieerde LinkedIn-gebruiker
Religieuze instellingen, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great Product! Excellent Customer Service!

5,0 2 jaar geleden

Opmerkingen: Highly recommend for a small congregational library like ours.

Pluspunten:

Customer Service very helpful initially to catalog our library of 2000 books. After closing for 2 years, computer was dead and I thought I lost my entire library! With the help of [SENSITIVE CONTENT] in CS we are open and back on track! Everything was backed up. Highly recommend paying the yearly fee.

Minpunten:

So many features! Can be difficult to learn initially.

Reactie Surpass Software

2 jaar geleden

Thanks for your review! We're happy that we were able to help recover your cataloging and patron data! You might want to consider migrating to Surpass Cloud so you and your patrons can access your library from any device and not worry about maintaining computer hardware.

Angie
Media Specialist in VS
Basis- en voortgezet onderwijs, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Surpass service is very good!

4,0 2 jaar geleden

Opmerkingen: So far since we have gone to the cloud based version, they are improving performance when we ask for changes. Most requests are met in a fairly short period of time. Tech support is very helpful.

Pluspunten:

Lots of reports available for circulation, materials and patrons available. Like the option of being able to create customized reports

Minpunten:

Wish we could print patron info and resource lists like the previous version. Being able to make changes across multiple resources at one time would be more helpful. The cloud based version runs slowly a lot of the time. Reaction time when scanning in many items can be slow. We have to be very careful checking in multiple items because it takes a little while for each one to show up on the log.

Reactie Surpass Software

2 jaar geleden

Thanks for your review, Angie! We're happy that you're happy with Surpass -- especially with service and support. Surpass Cloud is always evolving and improving thanks to the feedback and ideas from the folks who use it every day. Please don't be shy about letting us know your ideas or where you find shortcomings. We have addressed some performance issues recently, so you should see faster responses.

Edward
Board of Directors in VS
Burgerlijke en maatschappelijke organisatie, 501-1.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

AFGS chooses Surpass

5,0 2 maanden geleden Nieuw

Opmerkingen: Surpass worked with us for over 4 months while we organized our library holdings we have accumulated over 40 years. They answered numerous questions and when we were ready they uploaded over 17000 items into our new catalog. After the initial upload they helped make changes to our setup so we and especially our patrons would gain mazximum benefit. Their help was always timely and with the utmost professionalism.

Pluspunten:

The ability to organize our holdings into different categories of our own choosing. As a research organization is is important that our patrons can narrow their search for a specific book or record and surpass does a wonderful job in meeting this goal.

Minpunten:

I initially wanted to be able to search and see several items on the screen at one time. The Large, Medium and Small icon capability for the patrons choosing was not what we wanted but Surpass found a way to set the "samll" icon as a default. We also want to see the items summary along with the title and author when scrolling through a list of books or microfilms. We are not sure this can be accomplished at this time.

Reactie Surpass Software

4 weken geleden

Hi Edward, Thank you so much for taking the time to share your experiences with Surpass. We greatly appreciate your honest feedback! I'm glad to hear that you were happy with the onboarding process and that our team has been able to successfully aid you in getting started. Viewing the summary with the title and author can be done at this time if the list is in standard list size (as opposed to compact). We will explore the idea of adding that summary option to the compact list as well though! Excited to continue working with you!

Jill
Teacher Librarian in VS
Bibliotheken, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Proceed with Caution

3,0 2 jaar geleden

Pluspunten:

I like the bright colors on the catalog. I also like that you can catalog books by just typing in the title and author.

Minpunten:

The follow-up by the Help Desk is pretty much non-existent. The chat feature does not work so if you put in a ticket, you have to log in again to see if your question has been answered. I was hoping it would send me an email. It is also very slow when checking in books.

Reactie Surpass Software

2 jaar geleden

Hi Jill. Our support is one of the things people like best about Surpass, so I'm disappointed and concerned that we didn't live up to your or our own expectations. We would like to find out why chat wasn't working for you and why you didn't receive email updates on your support ticket. Perhaps we don't have your correct email address or our email went to your spam folder. Please reach out to us. We want to make sure you have a great experience with Surpass.

Ana
Learning Community Coordinator in VS
Basis- en voortgezet onderwijs, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Creation Village World School

5,0 3 maanden geleden

Opmerkingen: Training was easy conducted by a knowledgeable team. In addition, support there are lots of resources on YouTube with step-by-step short tutorials. Very helpful. Technicians are available online and you have a response in matter of minutes. They make it easy for you.
I highly recommend Surpass Software!

Pluspunten:

Surpass program itself is very good, modern, complex and easy to use. Covers all areas of a school library, easy to access, to use and self-explanatory. Truely I cannot say enough good things about Surpass program. Also Surpass software comes with a price tag that small private schools can afford.

Minpunten:

I really cannot think of anything negative about it.

Reactie Surpass Software

3 maanden geleden

Hi Ana, Thank you for taking the time to leave a review. We're happy to hear that your start-up process went smoothly and that you found our tutorials helpful! We're continually striving to make this process as easy as possible, so we are thrilled to hear about your experience!