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Really Simple Systems CRM
Wat is Really Simple Systems CRM?
Really Simple Systems CRM helpt je om slimmer te werken, je sales leads en klanten te beheren en te volgen, zodat je verder kunt gaan met het groeien van je bedrijf. Deze AVG-compatibele CRM is ontworpen voor kleine en middelgrote organisaties en is eenvoudig in te stellen en te gebruiken. Met verkoop, marketing en ingebouwde service en ondersteuning beschik je over al je gegevens op één plaats, waardoor teamsamenwerking, betere relaties en stijgende verkoopgroei mogelijk zijn.
Wie gebruikt Really Simple Systems CRM?
Kleine en middelgrote B2B-organisaties
Twijfels over Really Simple Systems CRM?
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Really Simple Systems CRM
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Reviews over Really Simple Systems CRM
Cost effective CRM for small business
Opmerkingen: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pluspunten:
Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.
Minpunten:
Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Reactie Really Simple Systems
5 jaar geleden
Thanks for the review Chris! FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear. Regards
Really Simple Systems, should be rebranded Incredibly Powerful Systems
Opmerkingen: I would highly recommend this software to anyone as it has a wealth of features right from the get go on the free plan and this may very well be all you need to use, but you have the ability to easily and quickly tailor the CRM for your specific needs by adding the optional extras as and when you need them. The support is very good and any issues I have encountered, have been resolved on the same day with either an online support or a call back support. On the higher tiered levels you get more direct support and also tailored extended customisation and design. The report generation is also very useful for generating a number of different default reports, but also for generating specific reports based on your own criteria
Pluspunten:
This CRM is incredibly easy to use with a wealth of support material including video tutorials to get you started. At its basic level it can be comprehensively customised for your/your companies needs. It provides not only a fast and extremely flexible customer database but has the flexibility to include pipeline and sales functions along with automation and cloud storage options which can be added on as needed.
Minpunten:
The inability to bulk move customer tasks to a new date within the Task Window. If a number of tasks are not completed, it can be time consuming to move a number of similar tasks to a set date in the future, as these all have to be done individually. So having the ability to select a number of tasks over numerous customers and set a new task date for them would be a very useful feature.
Overwogen alternatieven:
RSS Review
Opmerkingen: We are tracking opportunities and following engagement. Unfortunately, I am still having to use an excel spread sheet because I can't quite get the CRM to duplicate the spread sheet but this is a lack of skill using the system on my part and not a take on the RSS system.
Pluspunten:
Its very easy to use, quite intuitive in set up and implementation.
Minpunten:
*After using other CRM software, the lack of ability to move opportunities between accounts when the main holder is no longer the main account. I don't think this is possible without some programming by RSS team. *Having the freedom to manipulate the set up like in Salesforce, where an internal programmer will set up exactly what I require. Do RSS's team do this? *The display dashboard could be better, to have the ability to adjust the widgets to show what I want instead of a standardised return.
Overwogen alternatieven:
Happy overall
Opmerkingen: Generally happy with the overall product and understand that at this price point nothing is perfect but it does the majority of what we need it to do :)
Pluspunten:
Generally happy with the overall offerings of RSC and how it assists with our day-to-day business management
Minpunten:
It would be great to have a little more ability to track task progress.Would be great to have a prompt when tasks are overdue/require attention now or soon.
Overwogen alternatieven:
Perfect for your business
Opmerkingen: Really happy, does exactly what we need with no fuss or problems. information is available instantly
Pluspunten:
Its simple, easy, does what it says of the tin. My favourite part of the software is the ability to adapt the CRM system so that this is specific to our requirements and line of works. throughout the whole software you can change the options so that it is specific to our business needs this is the most attractive feature of RSS. i also like that you can link accounts and save documents to the accounts as well
Minpunten:
i dont really have many cons to report,
