Wie gebruikt Really Simple Systems CRM?
Kleine en middelgrote B2B-organisaties
Wat is Really Simple Systems CRM?
Really Simple Systems CRM helpt je om slimmer te werken, je sales leads en klanten te beheren en te volgen, zodat je verder kunt gaan met het groeien van je bedrijf. Deze AVG-compatibele CRM is ontworpen voor kleine en middelgrote organisaties en is eenvoudig in te stellen en te gebruiken. Met verkoop, marketing en ingebouwde service en ondersteuning beschik je over al je gegevens op één plaats, waardoor teamsamenwerking, betere relaties en stijgende verkoopgroei mogelijk zijn.
Really Simple Systems CRM - Details
Really Simple Systems
Opgericht in 2006
Really Simple Systems CRM - Prijsoverzicht
Really Simple Systems CRM vanaf US$ 14,00/maand. Really Simple Systems CRM heeft een gratis versie en biedt een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor Really Simple Systems CRM.
Functies van Really Simple Systems CRM
Reviews van Really Simple Systems CRM
5 van 267 reviews worden weergegeven
Beoordeeld op 2-10-2018
Cost effective CRM for small business
Opmerkingen: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.
Pluspunten: Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.
Minpunten: Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.
Antwoord van de leverancier
van Really Simple Systems op 3-10-2018
Thanks for the review Chris!
FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.
Beoordeeld op 20-11-2019
Very useful tool
Opmerkingen: Great for keeping track of long term clients and prospects with a good record of correspondence for the whole company.
Its a really easy to use system, a great way to record information which is accessible to the whole team.
Easy to track progress with opportunities and tasks.
Useful to see the progress of marketing emails
Although the reports can be very useful, creating a report is not very self explanatory and can be quite complicated.
The opportunities system is confusing with reference to unit price, sale price and value.
Would be nice to have a tick box option when recording a call activity to be able to easily record if the call was answered, if a message was left, if the client is returning a call etc.
Beoordeeld op 29-1-2020
A really functional and reliable resource
Opmerkingen: We have had a very positive experience with this software
The ease of use made it very easy to roll out across our locations
Drag and drop option makes it very easy to upload documents
All Customer information is on one page and easily accessible
[SENSITIVE CONTENT HIDDEN] worked with the team to customise a solution that would work for us
Minpunten: We needed a very detailed Financial Area would would require a fully bespoke solution
Beoordeeld op 21-11-2019
Excellent relational database
Opmerkingen: We have found it invaluable that we have been able to transpose information previously held on our own systems or within our heads on to the CRM. with the information that we are now recording in one place and the subsequent reporting that this facilitates, we have been able to glean valuable insights into various areas of our business. It has also allowed us an overview of business performance
Pluspunten: We have valued the ability to build our own accounts screen so that we are able to record and report on areas specifically relevant to our business. The reporting function has been game changing for us, providing new insights into our client base and referral activities. The software is so easy to use which has made embedding it into our operational practices an easy task. The ability to link accounts has proved very useful too.
Minpunten: We would value further fields on the accounts screen so that we can increase our use of the reporting function.
Beoordeeld op 18-11-2015
RSS easy to navigate
Pluspunten: The software is easy to use and navigate through. I love the fact that it can be tailored to meet your specific needs as this was very important to me and one of the factors that played an important role in me choosing RSS. Functionality is great and there are a lot of extra options that are available that I can switch on and off as and when I require them.
Minpunten: The customer service/support is slow at times and this becomes very frustrating. I have scheduled in calls in the past and the client service level has been poor where on occasions I have had to chase support for help. In terms of the software it is great that you add extra features but there are some extras which I feel should be included within the standard packages.