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Firmwater LMS
Wat is Firmwater LMS?
Firmwater LMS is het platform voor aanbieders van trainingen. Verkoop en lever moeiteloos trainingen aan je klanten. Beheer al je klanten via één enkele interface. Configureer binnen een paar minuten een eigen LMS voor een client en geef toegang tot je gehele inhoudsbibliotheek of een deel daarvan. Elke klant heeft zijn eigen branding, instellingen, gebruikers en inhoudsbibliotheek. Een strakke en eenvoudige gebruikersinterface maakt de LMS eenvoudig te gebruiken, waardoor je ondersteuningskosten dalen. Maak van Firmwater je LMS en begin vandaag nog met het uitbreiden van je e-learningbedrijf.
Wie gebruikt Firmwater LMS?
Voor organisaties van elke omvang op het gebied van het ontwikkelen, publiceren en verkopen van e-learningcursussen. Klanten omvatten zowel commerciële trainingsbedrijven als certificerende organisaties.
Twijfels over Firmwater LMS?
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Firmwater LMS
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Reviews over Firmwater LMS
The Best LMS Value For the Money
Opmerkingen: As we grew, we discovered opportunities to bundle our courses and add more products. Then we added a knowledge shop. We know that with Firmwater support, we can continue to scale without the drama. It's refreshing in a way when as the founder, I have no technical background.
Pluspunten:
In my six years using Firmwater software, I have had not one complaint by our more than 6,000 graduates or me. Everything we requested, they either complied or showed us a better solution. After six years, I shopped to see what I might be missing. Within a few days, I knew I would be missing Firmwater. There is something magnetic about providing services beyond expectations that generates a loyal customer base, and Firmwater can count me as one of those.
Minpunten:
When you are using a product and working with Firmwater support teams, there is nothing to like least because we are an e-commerce business, and every report and response translates to increased revenue on some level. If you are in the e-commerce business, you need to take a close look at Firmwater LMS.
Reactie Firmwater
2 jaar geleden
Hi David, It's been a pleasure working with you over the past six years and your kind words mean so much to us. We're glad that your ecommerce business has flourished and we're pleased to have been a part of that! We look forward to continuing our partnership as you seek to scale your business even further. Thanks again, The Firmwater Team
Eerder overwogen alternatieven:
Great product, stellar customer support
Pluspunten:
The Firmwater LMS product is incredibly intuitive and user friendly. We are able to easily keep track of our clients and specific users, and there was hardly a learning curve. We did multiple conference calls with [SENSITIVE CONTENT HIDDEN], our Firmwater representative, who gave priceless instruction and suggestions again and again to get us set up. And that's what really impresses me; the customer support. The longest it has ever taken to receive a response from their support team is still less than one business day. They are quick to respond, knowledgeable about their product and the authoring tools (I primarily use Articulate Storyline). It would have been infinitely more difficult to set up our site without their instruction, advice, and hard work. Their help has been invaluable
Minpunten:
I don't have any outright complaints. If a user is experiencing issues with the trainings we put out it's sometimes because they're using outdated software. [SENSITIVE CONTENT HIDDEN] has been able to tell me if the user is on a mobile device and what browser and version they're running. It would be helpful if we could have that information.
Reactie Firmwater
5 jaar geleden
Anwyn, Thanks for your kind words! We are happy to hear that we were able to help you get off to a good start with Firmwater LMS. Regarding the info on user devices - this is a report that you have access to in the system. I'll give you a call to show you how you can access it! You can also find instructions in our help center (under General Admin Guide > Reports > Logins). Best, Josie & the Firmwater Team
Does the job
Opmerkingen: The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.
Pluspunten:
Once I figured out what I needed to get done in it, it is relatively easy to use.
Minpunten:
user interface appears outdated and reporting feature is lacking.
Reactie Firmwater
7 jaar geleden
We¿re sorry to hear that Patrick. Our team is known for excellent customer support and are quite surprised to see that you feel this way as we have always received excellent compliments for our service from your end. We have been trying to reach out to you and further explore the features you needed. Please give us a call or email us at your convenience to discuss this in more depth.
Excellent LMS to sell courses to clients!
Opmerkingen: Firmwater LMS setup and customer service is exceptional! The integration with a financial processing system was the main reason we selected Firmwater. We wanted an LMS that integrated with a subscription processing system to sell the course library to clients. Firmwater LMS provides self-service features to clients which was important to us.
Pluspunten:
The integration with a financial processing system was the main reason we selected Firmwater. Firmwater also provides client managers with an excellent self-service feature. Clients can subscribe, enroll/change employees access, and track employee course progress. The customer support provided by Firmwater LMS is exceptional!
Minpunten:
The reporting features are not fully customizable, but that isn't a feature that is important to us. I don't use reporting hardly at all.
Reactie Firmwater
2 jaar geleden
Hi Jen, Thank you so much for your kind words! It's been a pleasure working together to help grow your subscription training business. We're looking forward to our continued partnership in 2023! -The Firmwater Team
A solid and flexible LMS
Opmerkingen: We switched from another solution and Firmwater has greater flexibility. Our support has been very responsive and able to get us running quickly. Recommended.
Pluspunten:
Firmwater is one of very few LMSs made specifically for training providers. If you want the ability to host an LMS on behalf of other clients, this is the ideal solution.
Minpunten:
Like any LMS, there's a bit of a learning curve, but it's not bad, and the support is very good.
Reactie Firmwater
3 jaar geleden
Hi Scott, Thanks for the excellent review! We're happy to see you're satisfied with your client sites and the support you've received so far. We look forward to our continued partnership. -Liam and the Firmwater Team
