Wie gebruikt SuperSaaS?

SuperSaaS werkt het beste voor kleine en middelgrote bedrijven en particulieren, inclusief (maar niet beperkt tot) evenementen, fitness, onderwijs, salons, huisdierenverzorging, therapeuten, werving, rondleidingen, yogalessen, enz.

Wat is SuperSaaS?

Flexibele, betaalbare oplossingen om je planning te beheren zoals jij dat wilt. Met SuperSaaS aan je zijde verspil je geen tijd met heen-en-weer e-mailen. Blijf 24/7 beschikbaar voor je klanten, stuur automatische sms/e-mailherinneringen, creëer wachtlijsten, aangepaste formulieren, accepteer online betalingen en tegoeden, synchroniseer agenda's, pas de lay-outstijl aan op je merk, integreer je website, ontwerp je eigen promoties, beheer de toegang, stel prijsregels in en nog veel meer. Beschikbaar in 34 talen. Meld je aan voor een gratis proefversie!

SuperSaaS - Details

SuperSaaS

http://www.supersaas.com

Opgericht in 2006

SuperSaaS - Prijsoverzicht

SuperSaaS vanaf US$ 8,00/maand. SuperSaaS heeft een gratis versie en biedt een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor SuperSaaS.

Beginprijs

US$ 8,00/maand
Zie de prijsinformatie

Gratis versie

Ja

Implementatie

Cloud, SaaS, Web

Training

Documentatie

Ondersteuning

Kantooruren

Online

Functies van SuperSaaS

Afspraken software
Afspraakherinneringen
Geautomatiseerde planning
Groepsplanning
Kalendersynchronisatie
Klantendatabase
Mobiele toegang
Multilocatie
Online betalingen
Online reserveren
Reserveringsbeheer voor kamers
Terugkerende afspraken
Afspraakplanning
Faciliteitsplanning
Geautomatiseerde planning
Groepsplanning
Klasplanning
Multilocatie
Personeelsplanning
Realtime planning
Reserveringsbeheer voor kamers
Resources plannen
Waarschuwingen/Meldingen

Reviews van SuperSaaS

5 van 252 reviews worden weergegeven

In totaal
4.6/5
Gebruiksgemak
4.4/5
Klantenservice
4.7/5
Functies
4.4/5
Waar voor je geld
4.7/5
Andre Y.
President
Consumentendiensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 21-5-2019

"Reliable, Fast, Easy to Update"

Opmerkingen: We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.

Pluspunten: It's flexible for building out our group class schedules, meeting a variety of our needs. It's flexibility is what makes it so valuable.

Minpunten: The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us). The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it.

Antwoord van de leverancier

van SuperSaaS op 22-5-2019

Hi Andre,

Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience.

In order to avoid the confusion with the start time and end time, you can easily customize your email reminders to clearly state the start time. Here's a helpful blog post you can read to set it up: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks

Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you.

Kind Regards

Sneha Mittal

Customer Support Team

  • Bron van de reviewer 
  • Beoordeeld op 21-5-2019
Jennelle W.
CEO
Entertainment, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 3-8-2019

"Great for managing gigs "

Opmerkingen: Overall, we are super happy to be using this program! It meets our needs very well!

Pluspunten: This program is really easy to use! I use it to keep track of all of my music gigs. It’s great because it helps all of the members of my band stay organized and be able to easily track our upcoming performances. We’ve been really happy with this scheduling system and are happy to stay with it in the future.

Minpunten: It would be nice if there was a way to track repeat clients who book us for multiple gigs. This may be a feature that we just haven’t discovered yet. So, if that’s the case it would be great to have customer on-boarding to make sure we’re using the software to it’s full capabilities.

Antwoord van de leverancier

van SuperSaaS op 16-9-2019

Hi Jenelle, Thank you for recommending SuperSaaS it's great to read your appreciation for our software.
It is possible to track future repeat customers with our employee management tool. You can check our support page for more information. Or just email us, and we'll reply as soon as possible. Best of luck with all future gigs! Team SuperSaaS

  • Bron van de reviewer 
  • Beoordeeld op 3-8-2019
Zindzi J.
Center Coordinator
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 3-3-2020

"Outstanding Customer Service, Versatile Interface"

Opmerkingen: It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT HIDDEN] (specifically) has been a lifesaver and very patient with helping me create the schedule our wellness center needs most.

Pluspunten: I love the variety offered with SuperSaas. It suits a wide array of needs for businesses and professionals.

Minpunten: Finding the instructions to do more nuanced customizations isn't as intuitive as I'd like, so I end up using customer service for help finding the correct links. Also, videos are WAY more helpful for me than reading the text.

  • Bron van de reviewer 
  • Beoordeeld op 3-3-2020
David G.
Developer / reseller
Marketing en reclame, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    2/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    3/10
  • Bron van de reviewer 
  • Beoordeeld op 8-7-2017

"BEST feature set... WORST frontend for customers"

Opmerkingen: As I reseller, the main benefit was the unique white label programme, which would allow me to offer the impressive set of features to my large client base.

Pluspunten: The feature set is just second to none. I cannot think about more than 2 or 3 scheduling features (out of hundreds) possibly missing on SuperSaaS. Price is very reasonable, support is fast and, if you are a developer or reseller (as myself), they offer a very good partnership programme, including a unique white label system.

Minpunten: All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user. The oh-so-2000s interface is the typical mess made by programmers, reviewed by programmers and (only) enjoyed by programmers, when current, regular customers demand speed and SIMPLICITY above all. Couldn't SuperSaaS hire an interface designer too, for goodness sake? If you have implemented any recently developed SaaS scheduling solution (say SimpleBook.me, for example), SuperSaaS usability is just light years behind. The responsive mobile interface (the only one most customers will ever use) is even worse. Just try a regular, basic operation as adjusting the hour of your appointment on an Android device. Customers have to TYPE the hour... but only when the unusable and redundant minicalendar for the date does not obstruct the hour field... Or try figuring out the mess out of the availability calendar. Too crazy for you? Do you prefer to switch to desktop view? Well don't click on the link, as the desktop interface it's completely unusable on mobile devices, and there's no way to switch back to mobile view unless you delete the cookies. No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
I hope SuperSaas revamps the interface in the near future. I would be their main advocate then!

Antwoord van de leverancier

van SuperSaaS op 8-7-2017

SuperSaaS offer a plethora of options to tweak the end-user interface. Depending on the settings, end-users can make an appointment with a single click. But it is indeed possible to configure the system to ask them to manually type the time, and click through multiple forms. Whether that's a good idea is entirely in the hands of the person setting it up.

We are continually improving the system and we are also working on an updated interface that aims to address the concerns. However, the outdated look can partly be blamed on the fact that SuperSaaS will work on every browser, even very old ones. You don't want to lose business because your customer does not have the latest model phone and your shiny modern widget fails to load on his old device.

  • Bron van de reviewer 
  • Beoordeeld op 8-7-2017
Jeffrey E.
Logistics Manager
Groothandel, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 14-5-2019

"I've already testes most Appointment schedulers like SuperSaaS vs. all the rest! This is it to use!"

Opmerkingen: Scheduling of Trucks to pick up loads on specific dates and time zones they are hauling across all states in the lower 48!!!

Pluspunten: I had a team of paid experts to compare and contrast the many options available at our choosing out there for our companies' needs! We also included, customizing our own scheduler by hiring an I.T. crew to build exactly what we would want it to have! While working on many aspects, options out there, the marketing team came across SuperSaaS! They vetted it out, began using it in a beta style testing format without myself or my team involved. Finally, after many options we had to choose from they pitched us SuperSaaS! By far, it has blown me away on how nicely it works and is so easy to use! I would highly recommend this to anyone wishing to have a simplified version of scheduling or appointments taken care of on the web using SuperSaaS! So inexpensive too!!! It's truly a win, win!

Minpunten: Honestly, not much to say in regard to things we didn't like about it!

  • Bron van de reviewer 
  • Beoordeeld op 14-5-2019