ProMax Unlimited

"User Friendly"

Opmerkingen: This software made it easy to manager our customer leads
Track Appointments, shows and solds

Pluspunten: This software is very easy to learn and navigate
Offers great in app training
Customer service is always easy to reach

Minpunten: I doesn't have a good mobile app
It doesn't combine duplicate leads without doing it manually

"Promax"

Opmerkingen: It’s okay. I do at times miss our old
Systems more.

Pluspunten: It’s easy to navigate if you have proper training. It does maximize the quality of answering leads for the company and making sure nothing is missed

Minpunten: Integrations are difficult. Too many screens can be worked from. You have to click a lot to get back and forth with what you are trying to do.

"Poor sports"

Opmerkingen: The experience and customer service was good until we decided to invest in more advanced technology . The reps were “offended” and became unprofessional . Offered very limited help with the things and assistance needed for the transition . Nobody likes to lose business to a competitor , but the tone and professionalism should remain in tact
To at least guarantee the return of the customer if the other product didn’t work out . You gain nothing by taking that stance but stand to lose potential opportunity with that customer or their colleagues . “It’s not like you’re going to SEND us referrals” Is the exact response.

Pluspunten: Cost was reasonable for the product. Reasonable for entry level

Minpunten: Functionality . Need to go screen to screen to gather pertinent information . Compared
To vin solutions it is definitely entry level software that showed its true colors when compared side by side with a more advanced product

"easy to use"

Opmerkingen: Promax is easy to use, it is self explanatory. Typically new associate who use promax on a daily basis do not require much additional training, which allows them to get straight to work!

Pluspunten: This software is easy to use and navigate. the leaderboard function is motivational and helps you know where you stand for the month. I most often use the bookout feature to make sure the appropriate equipment is used for pricing, which is easy and self explanatory.

Minpunten: Working in the automotive industry we use several different programs for business. Many of these programs do not work together which can be irritating. Promax seems to work well with most other programs, however there is always room for improvement.

"Great CRM"

Pluspunten: This system is easy to use from the floor to admin. Updates all the time for better service and connects great with our lenders

Minpunten: System crashes a few times a day. Not sure if thats on their end or with our internet connection. Its nothing crazy but hurts when in the middle of a deal