--- description: Ontdek de plus- en minpunten van BeyondTrust Remote Support en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BeyondTrust Remote Support - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Helpdesk software](/directory/30008/help-desk/software) > [BeyondTrust Remote Support](/software/86962/bomgar) # BeyondTrust Remote Support Canonical: https://www.capterra.nl/software/86962/bomgar Pagina: 1 / 82\ Volgende: [Volgende pagina](https://www.capterra.nl/software/86962/bomgar?page=2) > BeyondTrust Remote Support (voorheen Bomgar Remote Support) biedt veilige toegang tot en ondersteuning van elk apparaat of systeem, waar ook ter wereld. > > Oordeel: score van **4.6/5** door 2010 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt BeyondTrust Remote Support? BeyondTrust Remote Support biedt de mogelijkheden die IT-afdelingen en klantenondersteuning op ondernemingsniveau nodig hebben. De oplossing is geschikt voor alle sectoren. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 2010 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: BeyondTrust - **Opgericht**: 1985 ## Commerciële context - **Beginprijs**: US$ 1.995,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Duits, Engels, Frans, Nederlands - **Beschikbare landen**: Australië, Canada, Duitsland, Verenigd Koninkrijk, Verenigde Staten ## Functies - Aanmeldingsgegevensbeheer - Alerts/Escalation - Beheer van gebruikerssessies - Bestanden delen - Chatten/messaging - Communicatie via meerdere kanalen - Compliancebeheer - Controle en beheer op afstand - Onbeheerde toegang - Probleemoplossing - Rapportage en analyse - Realtime chatten - Samenwerkingstools - Scherm delen - Sessies opnemen - Third-Party Integrations - Toegang en controle op afstand - Toegangsbeheer - Toegangsopties/machtigingen - Wachtwoordbeheer - Zelfserviceportal ## Integraties (13 in totaal) - Agiloft - Autotask PSA - ChangeGear - Cherwell Service Management - FootPrints - Freshservice - Intelligent Service Management - JIRA Service Management - Salesforce Sales Cloud - ServiceNow - SysAid - TOPdesk - Zendesk Suite ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software) ## Gerelateerde categorieën - [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software) - [Software voor ondersteuning op afstand](https://www.capterra.nl/directory/30928/remote-support/software) - [PAM-software (Privileged access management)](https://www.capterra.nl/directory/31238/privileged-access-management/software) ## Alternatieven 1. [Zoho Assist](https://www.capterra.nl/software/181775/zoho-assist) — 4.7/5 (1406 reviews) 2. [TeamViewer ONE](https://www.capterra.nl/software/122252/teamviewer) — 4.6/5 (11626 reviews) 3. [AnyDesk](https://www.capterra.nl/software/149595/anydesk) — 4.6/5 (1786 reviews) 4. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24103 reviews) 5. [ISL Light](https://www.capterra.nl/software/146892/isl-light) — 4.7/5 (779 reviews) ## Reviews ### "Easy to use remote support solution" — 5.0/5 > **Temitope** | *27 augustus 2022* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Its ability to do admin tasks on the end user's system without giving the user an admin password. Screen sharing does not require any software installation. It has different ways to access a user system, you can simply send the user a link or inform the user to find you on the public URL. The solution is very easy to set up compared to some other products. Third-party integration with solutions like SysAid was also seamless. With little or no training, the solution is good to go for anyone. > > **Minpunten**: For me, the solution is perfect, except for the UI interface which needs to be improved to make it look more fanciful. > > The product helped us during the Covid pandemic when all users were working from home, it has been a lifesaver for us. I recommend this product to any organization looking for a perfect remote support tool. It has helped increase our business process and compliance level. We have also been able to meet up with the agreed internal SLA. ----- ### "Great working remote support tool but UI is outdated" — 5.0/5 > **David** | *24 april 2026* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Deployment through MDM works as expected (Kandji/Iru and Intune). The ability to configure and enforce unattended access for all devices is great so the end user doesn't have to do anything. Remote sessions provide alot of information and helpful features such as file transfers, show current running processes, gives you hardware resource utlization, and directly access shell/terminal sessions in the background. Works well for both Windows and macOS devices. Quick support portal and session is really useful as well. I like how for agents there is both a desktop app as well as a web app for remote sessions. > > **Minpunten**: The overall interface just looks and feels really outdated but everything works as expected. The admin and initial configuration can be a little confusing but once it's up, it's more or less set it and forget it. > > Overall it's a great remote support tool. All the core functions work and it does provide a lot of extra useful tools for troubleshooting issues. It is a little on the more expensive side when compared to other vendors and the initial onboarding can be a little confusing. UI could be updated for sure as it just overall looks old. ----- ### "Convenient, but loses out on productivity due to screen resolutions, timeouts" — 2.0/5 > **Vince** | *21 maart 2025* | Informatiediensten | Aanbevelingsscore: 4.0/10 > > **Pluspunten**: I like most that it is web-based VPN portal that is more than just a VPN client - but also supports applets for applications > > **Minpunten**: The system is very poor in managing Remote Desktop screen resolutions. > > Overall it is not the most conducive for remote workers dependent on connecting to remote desktops. The screens are very difficult to align between host and client desktop. ----- ### "BeyondTrust is required for remote access control" — 5.0/5 > **Sebastián** | *15 februari 2025* | Consumentendiensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What I like most about BeyondTrust is the ability to control remote connections and have continuos monitoring of who is using the tool and their behavior when the remote connection is established. > > **Minpunten**: Sometimes when the remote connections are delays or have networking problems the ability to copy and paste is interrumped. It is needed to create a new remote connection to use the funtionality to copy and paste from the source or the destination. > > It is a great tool and is easy to use and to teach the end user how to connect and how to create a temporary connection to the third party and how to check the logs and records to find out what happened on that connection. It is a super recommended tool. ----- ### "A Great Remote Support Solution For Business" — 5.0/5 > **Cristian** | *16 december 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We have used it for remote support and it is amazing. It is affordable, has all features, and makes working and offering help remotely easy. > > **Minpunten**: All features works. No problems to report. ----- Pagina: 1 / 82\ Volgende: [Volgende pagina](https://www.capterra.nl/software/86962/bomgar?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/86962/bomgar) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens