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Qualifacts CareLogic
Wat is Qualifacts CareLogic?
CareLogic is een webgebaseerd en gebruiksvriendelijk EMD-platform (elektronisch medisch dossier) dat is ontworpen voor ondernemingen op het gebied van gezond gedrag en human services met minimaal 40 gebruikers. Dit sterk configureerbare EMD-platform helpt bureaus betere resultaten te ondersteunen en gezondere gemeenschappen op te bouwen met een robuust pakket van functies, waaronder planning, intake, behandelingsplanning, servicedocumentatie, e-prescribing, consumentenbetrokkenheid, facturering en rapportage.
Wie gebruikt Qualifacts CareLogic?
SaaS-oplossing op ondernemingsniveau voor centra voor geestelijke gezondheidszorg in de gemeenschap, instanties voor drugsgebruik, residentiële behandelfaciliteiten, volksgezondheidsafdelingen en meer.
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Qualifacts CareLogic
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Reviews over Qualifacts CareLogic
CareLogic the best of the field
Opmerkingen: The best thing about Qualifacts is their customer service orientation. While not absolutely perfect over the seven years we've been customers, problems that arose have been addressed vigorously. The management of the company is interactive and engaged with their end users. Their mission is directly to further our work with clients, which I appreciate. EHR software has to live between the worlds of a fragmented healthcare system, the great variety of customer needs and programs, and federal and state regulations that are ever-changing. I have felt supported along the way to achieve the work of our agency by their focus on making that intersection easier. I highly recommend this platform.
Pluspunten:
CareLogic is easy for end users. The simple schedule-keep appointment-link to document-bill each day workflow works for clinicians. The billing is accurate, and we've never lost a bit of data. Reliability is very high, and has improved from already high service level reliability. Speed is good, and data is available.
Minpunten:
The interface is dated compared to programs like Microsoft office or web sites like Gmail. There have been strides in the last two years in that the interface is now browser agnostic, running on platforms other than Microsoft IE. It was a tough change to implement, given some built-in data elements that relied on IE. Qualifacts stuck with the project, though, and achieved the goal.
Great Platform!
Opmerkingen: Overall, CareLogic is a great platform to use for Behavioral Health. I use it for the revenue cycle and it really is very helpful and very user friendly. It has everything I need, but if there's something I'm needing data for, there is definitely a report for whatever I need.
Pluspunten:
I like that once you learn the system, it is very user friendly and has a lot of great aspects to help you navigate.
Minpunten:
The thing I like the least would have to be that you can't have a lot of multiple tabs open at one time if you're trying to multitask.
It works, but could work better.
Opmerkingen: Software should make your life easier and even with the updated interface, Carelogic feels clunky and outdated. It is difficult to navigate and does not let you learn as you go. Significant training is needed in order to use the software.
Pluspunten:
Recently, an update to the interface has made it a little more user-friendly. It also seems to have robust capabilities.
Minpunten:
Not very user friendly and difficult to navigate without extensive training. Does not allow you to make changes easily.
Qualifacts Review
Opmerkingen: My overall experience has been good. However, many people I work with have described it being difficult to learn and use.
Pluspunten:
I like that everything is all on one platform.
Minpunten:
I least like that this platform does not easily and effectively sync up to other third party platforms.
CareLogic Works for Us
Opmerkingen: Overall, this system handles the complexity of a community-based non-profit and its idiosyncrasies. We reviewed at least 10 systems before deciding on CareLogic as the best option for us. While no system is perfect, CareLogic meets and exceeds our daily needs.
Pluspunten:
I like the traceability of the records access and changes. the ease of deploying updates, and the all the data that is available. As a community non-profit with varied programming, CareLogic allowed us to be streamline common tasks while customizing some of the programmatic differences.
Minpunten:
While there is a ton of data collected, retrieving the data and the support around data retrieval is lacking. I find most answers to be pat and lack creativity. This system would get all the stars in the world, if we had more user/analytic support to realize our BI goals. I would also like more readily available integrations.
