--- description: Ontdek de plus- en minpunten van protel PMS en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: protel PMS - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Hotel software](/directory/20031/hospitality-property-management/software) > [protel PMS](/software/83669/protel-pms) # protel PMS Canonical: https://www.capterra.nl/software/83669/protel-pms Page: 1 / 2\ Volgende: [Next page](https://www.capterra.nl/software/83669/protel-pms?page=2) > Hotelsoftware voor een alles-in-één oplossing voor hotelbeheer, van kleine individuele hotels tot grote internationale hotelketens. > > Verdict: Rated **3.2/5** by 25 users. Top-rated for **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt protel PMS? Innovatieve hotels, van grote bedrijven met meerdere vestigingen tot kleine zelfstandige hotels, die op technologie vertrouwen om het grootste deel van hun dagelijkse activiteiten te doen. Wij hebben ideale productvarianten voor iedereen. ## Quick Stats & Ratings | Metric | Score | Detail | | **In totaal** | **3.2/5** | 25 Reviews | | Gebruiksgemak | 3.4/5 | Based on overall reviews | | Klantenondersteuning | 3.0/5 | Based on overall reviews | | Prijs-kwaliteitverhouding | 3.0/5 | Based on overall reviews | | Functies | 3.1/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Planet ## Commercial Context - **Beginprijs**: US$ 1,00 - **Target Audience**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Available Countries**: Andorra, België, Canada, Duitsland, Frankrijk, Griekenland, Hongarije, Ierland, Italië, Nederland, Oostenrijk, Polen, Portugal, Spanje, Tsjechië, Verenigd Koninkrijk, Verenigde Arabische Emiraten, Verenigde Staten, Zuid-Afrika, Zwitserland ## Functies - Beheer van gastervaringen - Betalingen verwerken - CRM - GDS/OTA-integratie - Groepsreserveringen - Klantenondersteuning - Marketingautomatisering - Notities bij reserveringen - Onderhoudsbeheer - Online reserveren - Personeelsbeheer - Rapportage en analyse - Reserveringsbeheer - Verkooppunt ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Hotel software](https://www.capterra.nl/directory/20031/hospitality-property-management/software) ## Gerelateerde categorieën - [Hotel software](https://www.capterra.nl/directory/20031/hospitality-property-management/software) - [Reserveringssystemen](https://www.capterra.nl/directory/20032/reservations/software) ## Alternatieven 1. [Guesty](https://www.capterra.nl/software/159377/guesty) — 4.4/5 (428 reviews) 2. [Hostaway](https://www.capterra.nl/software/152433/hostaway) — 4.8/5 (1512 reviews) 3. [eZee Absolute](https://www.capterra.nl/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 4. [Lodgify](https://www.capterra.nl/software/131924/lodgify) — 4.5/5 (1282 reviews) 5. [Semper](https://www.capterra.nl/software/164816/hospitality-software) — 4.3/5 (138 reviews) ## Reviews ### "After reading all the review I thought I need to add one" — 4.0/5 > **Younis** | *2 november 2018* | Horeca | Recommendation rating: 9.0/10 > > **Pluspunten**: People are saying customer service is abroad, it is not true the team are based in UK and they are amazing team, CSR is great, regardless when you calling there is always someone to help. > > **Minpunten**: I agree on certain things new interface might take months, had this issue with ReviewPro despite being promised that they have the interface but its been over a year now and still waiting for an answer. > > I still think Protel is an amazing system the team is always there to help and this is the most important thing, its not the cheapest in the market I must agree, but overall I'm very happy with it. ----- ### "Solid System" — 4.0/5 > **Charl** | *23 mei 2022* | Horeca | Recommendation rating: 8.0/10 > > **Pluspunten**: Ease of implementation for onboarding new properties from a group perspective > > **Minpunten**: Reports are pretty standards and sometimes difficult to customize > > Solid system for small to medium size properties. I say this as I only implemented on this size property. ----- ### "focus is on own interests, customer needs are irrelevant" — 3.0/5 > **Karin** | *21 maart 2024* | Horeca | Recommendation rating: 0.0/10 > > **Pluspunten**: 5 years ago we had a good contact and support good though not always quick. Since 2 years support for on premise products is declining quickly and the needs of customers are irrelevant > > **Minpunten**: Protel does not keep its promises Protel leaves its on premise customers "out in the cold" Effective cooperation is blocked to the best of its ability > > Protel is not a reliable partner As an IT service provider, Protel is not interested in automating the application The employees do their best, but customers cannot accept such a policy if they want to do business successfully ----- ### "Good ,solid software with a lot of options , tons of reports and a lot of add ons." — 4.0/5 > **Dim** | *6 oktober 2017* > > **Pluspunten**: Highly customisation in almost every feature of the software. Solid performance in sales, reservation and front office department . Restaurant POS operates well . Highly recommended for medium-larger hotel units who want to use the reports ...Lots of reports for revenue and not only .. Ease of use is not that good but it can be learned without much effort. Connectivity with third party software .Powerful add ons. Good costumer support Stable. > > **Minpunten**: Price of the software could be more competitive . If you wish to get the proper value of the software add ons are compulsory not optional .So be ready to pay if you want the full range of "goodies" Interface bit dated , needs an update .Also the reservation module needs to show more information . In some new PC's sometimes the software crashes ( weird but unacceptable issue,) ----- ### "One of the best PMS comes with great value for money" — 5.0/5 > **Geetika** | *22 februari 2023* | Horeca | Recommendation rating: 10.0/10 > > **Pluspunten**: This PMS has been a life saver for the hoteliers, it has a lots of features to use and easy to use this platform. With a small training you would develop the learnings of running its all features. The tool comes with a value for money that has lot of options to discover, managing operations, distribution connectivity, reservations, managing rate \& inventory, payments runs so smoothly. > > **Minpunten**: Sometime exporting or importing bulk data becomes an issue where the tool stop working and does not respond. ----- Page: 1 / 2\ Volgende: [Next page](https://www.capterra.nl/software/83669/protel-pms?page=2) ## Links - [View on Capterra](https://www.capterra.nl/software/83669/protel-pms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Structured Data