ProjectManager.com

Meet the deadline

Opmerkingen: As a trial and selecting it for the project its surface and user interface are so awesome and user friendly, you have all the track of your tasks, progress, and deadlines any many more still counting.

Pluspunten:

Time tracking, project and task management from anywhere and without sharing confidential data and sources, tracking the progress and detailed progress.

Minpunten:

There is nothing to be disliked about ProjectManager.com its best in its own kind.

The Worst Customer Support Experience in 11 years of ONLNE Marketing!

Opmerkingen: Read above. Arrogant customer service. Deleted my account without any warning left me hanging and would not return calls or emails. I lost E V E R Y thing. Files, creative, videos, and cost me a full day of staff not having access to their data.

Pluspunten:

This software is great. I spend a whole day looking for an alternative to Asana. I spent two days setting it up and was super excited. I did this cause the price point looked fantastic. However, when I went to connect the API, which is mentioned in the FAQ's how to set this up, I was told I had to upgrade to ENTERPRISE. My costs would go up to x4.

Minpunten:

Customer service. There is no phone only and an answerphone. And the guy Derek on the end of the emails decided to delete my entire account without warning. He did this as I said the API is not mentioned in any of the features and it's in your development section and when I went to ask how to connect it he wanted me to upgrade to ENTERPRISE - then he said, 'I'll let you have it if you join to Business and pay IN FULL ONE WHOLE YEAR? Arhhhhh, that's not the way business is done? The issue I have is there is NO mention of the API connection in any of the plan features when you read through the FAQ's and Developer section, you will see clearly the system has an API. No mention that you have to pay extra. I then said its not on and there's an error in this case. I received the following email. You are not a good fit. And with that, my entire data and account was deleted. No warning, nothing. Just see you later and all the best finding another platform. Unbelevieble.

It is a good software, however there are still features that could be added to improve it.

Pluspunten:

It is fairly easy to use are the reports you can make are good and it definitely helps with managing of projects. The support team are very responsive and are goods at figuring out the problems and communicating solutions.

Minpunten:

There are still quite a few glitches in it that don't allow you to get the full potential out of the software. Also there are some things like inputting and assigning resources against tasks that are long and very manual processes that then have many exceptions to the rule. There are also a couple of reports that do not give the required outcomes.

A Top Notch Customer Relationship Management Tool.

Opmerkingen: It was wonderful using this wonderful software. Simply Splendid

Pluspunten:

It is a classic Project management tool which is very user friendly and is easy to use. This tool is one of its kind

Minpunten:

I like all the features of this software but wont mind if other features are added in this fast paced technology world

Bad Customer Service

Opmerkingen: I was happy with the program. Did what i needed, Their customer service ruined my experience. Terrible service.

Pluspunten:

Very user friendly. Liked how it worked.

Minpunten:

Customer Service is terrible. Tried to call for 3 days. None would return my call as the said they would on the recording. Lost me as a customer. WEB site is confusing to sign up for basic services. I made the mistake by clicking the wrong box and not thoroughly reading my emails, my bad. They would not help me when I saw my mistake. Just wanted the extra money. Very bad customer experience.