Gemiddelde scores

1 review
  • In totaal 5 / 5
  • Gebruiksgemak 4 / 5
  • Klantenservice 5 / 5
  • Functies 5 / 5
  • Waar voor je geld 4 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proefversie Nee
  • Implementatie Cloud, SaaS, Web
  • Ondersteuning 24/7 (contact met medewerker)
    Online

Leveranciergegevens

  • D3 Security Management Systems
  • http://www.d3security.com
  • Opgericht in 2002

Over D3 Incident Management

Web-based system for incident response, case management, fraud management, and HR Investigations.

Spotlight_media_placeholder

Functies van D3 Incident Management

  • Contactenbeheer
  • Gegevensbeheer
  • Incidentenbeheer
  • Onderwerpprofielen
  • Rapportage en statistieken
  • Controlepunten bijhouden
  • Evenementenbeheer
  • Gegevens verzamelen
  • Incidentenbeheer
  • Klantenbeheer
  • Meerdere alarmwachtrijen
  • Onderzoeksbeheer
  • Beheer van interne zaken
  • Beheer van plaatsen delict
  • Bewijsbeheer
  • Casusbeheer
  • Certificeringsbeheer
  • Criminaliteitsdatabase
  • Incidenttoewijzing
  • Integratie van rechtbankbeheer
  • Onderzoeksbeheer
  • Plannen
  • Veldrapportage
  • Verzenden

De nuttigste reviews van D3 Incident Management

Versatile and robust

Beoordeeld op 2-11-2018
Alexander O.
Director Of Security
Beveiliging en opsporing, 10.001+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
4 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall, this has been an excellent tool with considerable utility, and significant potential for expanding its capability and functions with the needs of a growing organization.

Pluspunten: - The system is highly scalable from sites with only a handful of officers, to very large sites.
- The latest version includes significant improvements to the reporting tool, allowing incident reports to create a database of repeat offenders, link associated photos and related information, and categorize incidents based on type, location, time, etc...
- Additional tools are available that allow advanced analytics to be created, these are particularly useful at larger sites and locations looking for data to inform deployments and staffing needs.
- The user interface is generally easy to use and well designed.
- Customer support is solid overall, and personal contact with sales and IT is usually responsive and helpful.
- The dispatch tool is effective and easy to use, even for those not particularly computer savvy.

Minpunten: - The administrative interface can be somewhat arcane and poorly explained in documentation. There is a slight learning curve initially, but it is not difficult to use once you know where to find the things you are looking for.

Lees meer reviews