SparkPost

SparkPost

door SparkPost

Wie gebruikt deze software?

As the world's largest email sender, SparkPost enables businesses of all sizes to predict and optimize email performance by unifying deliverability analytics, email delivery and a vast data footprint.

Gemiddelde scores

26 beoordelingen
  • In totaal 3.5/5
  • Gebruiksgemak 3.8/5
  • Klantenservice 3/5
  • Functies 3.7/5
  • Waar voor je geld 3.8/5

Productgegevens

  • Beginprijs US$ 20,00/maand
  • Prijsinformatie Test accounts available for limited time. See pricing plans for details.
  • Gratis versie Ja
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • SparkPost
  • https://www.sparkpost.com/
  • Opgericht in 1997
  • Columbia Maryland

Over SparkPost

The world's first predictive email intelligence platform, responsible for sending over 37% of the world's legitimate B2C and B2B email. Try a test account and see how easily you can get up and running with SparkPost. Use SMTP and start sending instantly or use the SparkPost API for advanced integrations.

Functies van SparkPost

  • Catch-all-serverdetectie
  • Detectie van spamvallen
  • Detectie van verwijderbare e-mail
  • Domeincontrole
  • Mailservervalidatie
  • Syntaxiscontrole
  • Verificatie van afzonderlijke e-mails
  • Verificatie van massamail
  • Antwoordbeheer
  • Archiveren en retentie
  • E-mailcontrole
  • Gedeelde inboxes
  • Gegevensherstel
  • Gestandaardiseerde antwoorden
  • Handtekeningenbeheer
  • Routering
  • Spamblokkering
  • Wachtrijbeheer
  • Witte lijst/zwarte lijst
  • A/B-tests
  • Campagnebehee
  • Door gebeurtenissen geactiveerde meldingen
  • Locatie bijhouden
  • Onderverdeling van doelgroepen
  • Teammanagement
  • A/B-tests
  • Beheer van mailinglijsten
  • Contactendatabase
  • Dynamische inhoud
  • E-mailcontrole
  • Rapportage en analyse
  • Sjabloonbeheer
  • Spamcontrole

De nuttigste reviews van SparkPost

Good service to make sure your emails will arrive where they should

Beoordeeld op 14-4-2019
Wilco V.
Webprogrammeur
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: I never had the problem of an email not arriving or getting into the spam folder after installing Sparkpost. It has an easy to install WordPress plugin that makes sure all emails that are sent by the website get sent via Sparkpost. Before installing Sparkpost we had several clients complaining that filled in contact forms would land in their spam folder but we haven't had the problem after installing Sparkpost.
It is also very cheap to use. For our use-case we haven't even gotten above the free threshold.

Minpunten: It can be a hassle sometimes to activate a domain for sending, requiring altering the DNS of the website. You can also activate it via an email address associated with the domain but this doesn't always work great either.
After a domain has been added to another account it can't be added or transfered to a different account afterwards without the old account deleting the domain. We had this problem with one client for which we couldn't activate Sparkpost because it had been installed by another party before and we didn't know who this was so we couldn't ask them to remove the domain from Sparkpost.

Great Transactional E-mail service that get the job done

Beoordeeld op 8-5-2019
Geverifieerde reviewer
General Manager
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We use this on all our projects to handle transactional emails, this has definitely been a useful software, it's great all round but event webhooks that are domain specific would be great

Pluspunten: Obviously its ability to send transactional emails.
It gives insight on a user's activity in-relation to the email you will have sent which make studying trends easy.
Great email event filtering tool
It offer an adequate amount of free monthly e-mails for large services.

Minpunten: The API for getting events for emails sent doesn't have an option to set different endpoint for different domains.
I can't view contents of an email sent, it'd be great if it stored an actual copy of the email being sent
It can be slow to send messages at times.

Antwoord van de leverancier

van SparkPost op 21-5-2019

Thanks for your review and your feedback! We have passed along your suggestion to our product team. Would you be willing to chat with them for further feedback?

Confusing

Beoordeeld op 17-1-2020
Hannah S.
Marketing and Communications Specialist
Management non-profit organisaties, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
3/5
In totaal
3/5
Gebruiksgemak
3/5
Functies en functionaliteit
3/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall it has tied into our system great, and we have only had a few minor issues. And the nonprofit pricing is great.

Pluspunten: I do like that the product ties into our CRM and that we can build our emails and style them through our CRM. It's nice having everything in one spot.

Minpunten: We do tend to go to spam a lot and when looking at Sparkpost, the lingo is very confusing unless you have someone who understands code.

Best and Most Affordable SMTP Service

Beoordeeld op 12-12-2019
Geverifieerde reviewer
Marketing Manager
Werving en selectie, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Great experience using SparkPost for our offices outbound email needs!

Pluspunten: SparkPost is a great email delivery platform with an easy-to-navigate web UI and straightforward setup. Support is quick to respond (within 24 hours) and always willing to help. Service is reliable and far more affordable than a lot of competitors.

Minpunten: Automatic reputation monitoring is always a plus, as well as integrated deliverability testing to see if emails are being delivered to recipient inboxes. Would love to see these features added in the future!

Not a service you want to rely on

Beoordeeld op 13-11-2019
Bernhardt S.
Product Manager
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
1/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
1/5
Klantenondersteuning
1/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I can only warn anybody who relies on their mail being sent to use sparkpost.
We used sparkpost for more than two years. It seems that several months ago they added some automated abuse detection which flagged our account. We only use sparkpost to send transactional mail to our customers and do not send unsolicited marketing mails or similar.
When our account got suspended we couldn't reach anybody to fix this for hours. After finally getting into contact our account got activated again and we just received a standardised "Sorry" E-Mail and that's it.
We haven't had the resources to switch out our mail provider and now after 6 weeks our account got suspended again. After not being able to reach somebody for hours, the person we got in contact with only told us that some other department was responsible for account suspensions.
This service absolutely terrible and you definitely do not want this as a critical part in your architecture.

Pluspunten: Templating for emails
API functionality
Admin interface

Minpunten: Service reliability. We got suspended not once but TWICE. And couldn't get into contact with the right customer support person. Our whole business relies on messages/orders being sent, so this is really frustrating.
Asynchronous nature of API. When you send a message you always receive an "200 OK" Status Code. To get to know if a message got successfully sent you need to query another API.

Antwoord van de leverancier

van SparkPost op 15-11-2019

Hi Bernhardt, thank you for taking the to leave this review. In order to protect all of our senders against potentially bad actors or bad sending practices that would affect sending pools, we have a strong Messaging Policy that we enforce posted on our website (https://www.sparkpost.com/policies/messaging/). If you feel this does not apply to you, you can always write in to [email protected] to try and remedy the situation. Thanks again and have a wonderful rest of your week!

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