CaterZen

door Restaurant & Catering Systems

Wie gebruikt CaterZen?

Dit is het enige platform dat zowel cateraars als bezorgers bedient. Bespaar tijd, werk efficiënter en creëer nieuwe en herhalende verkopen.

Wat is CaterZen?

Ontworpen voor de behoeften van cateraars op locatie en bezorging: activiteiten, verkoop en marketing. Onbeperkt aantal gebruikers/evenementen/bestellingen. Maak voorstellen met ingebouwde elektronische handtekeningcontracten, evenementen, BEO's, bied online bestelmogelijkheden en meer. Rapid Order Interface maakt het eenvoudig om evenementen en voorstellen te maken. Met Kitchen Production Reports (met slepen en neerzetten-functionaliteit) kun je rapporten maken die daadwerkelijk worden gebruikt. Met Delivery Manager en de Uber-achtige app kun je snel leveringen verzenden en klanten verblijden.

CaterZen - Details

Restaurant & Catering Systems

https://www.caterzen.com

Opgericht in 2008

CaterZen - Prijsoverzicht

CaterZen heeft geen gratis versie maar biedt wel een gratis proefperiode. CaterZen betaalde versie vanaf US$ 129,00/maand.

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Beginprijs

US$ 129,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Documentatie

Ondersteuning

Kantooruren

Online

Functies van CaterZen

  • Beheer van cadeaubonnen
  • Bezorging van voedsel
  • Live-tracking
  • Loyaliteitsprogramma
  • Menubeheer
  • Online bestellen
  • Orderbeheer
  • Rapportage en analyse
  • Routering
  • Voor restaurants

Bekijk de volledige lijst van Bezorgrestaurant software

  • Banketbeheer
  • Beheer van bedienend personeel
  • Contractbeheer
  • Evenementenbeheer
  • Faciliteitenbeheer
  • Factureren
  • Kalenderbeheer
  • Keuken- en menubeheer
  • Klantendatabase
  • Kostenberekening
  • Offertebeheer
  • Orderbeheer
  • Receptenbeheer
  • Reserveringsbeheer
  • Voorraadbeheer

Bekijk de volledige lijst van Catering software

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Reviews van CaterZen

5 van 54 reviews worden weergegeven

In totaal
4,8/5
Gebruiksgemak
4,6/5
Klantenservice
4,8/5
Functies
4,5/5
Waar voor je geld
4,5/5
Jim N.
Owner
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 1-5-2018

"Been a user for many years! Very satisfied!"

Pluspunten: Makes accounts receivable so much more manageable
Great marketing capabilities.
Customer support if fabulous. Very responsive.
Allowed me to grow my catering business exponentially over the last 8 years!

Minpunten: No real cons to speak of. Takes a little getting used to in terms of setting up new menu items. But once you get the hang of it, not bad at all.

  • Bron van de reviewer 
  • Beoordeeld op 1-5-2018
Jessica R.
Director of Catering
Restaurants, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 9-11-2017

"This software enables us to get orders in quickly and efficiently and is relatively simple to use."

Opmerkingen: Increase in sales and ease of operating to be productive.

Pluspunten: I really do love this software and all that it provides!!
I like the multi - store use and ease of calendar and that it save all past orders and notes, etc for each client. The invoices are attractive and customers like that. It would be cool if each store could have their own color on the main calendar so that I can differniate which store has orders rather than "ALL" the orders being one color, etc. I like that you can store multiple address, venues, etc.
The Support Tickets are responded to with a quick response. MUCH quicker than years ago!
I appreciate the acknowledgement and communication that they are working on getting me an answer.
I like the Loyalty Program and also knowing that you all are able to send out our certificates for us!
I like the new auto fill when you go to put in an address, save a lot of time!
(it would be cool if eventually it gave an approximate travel time, like google does rather than just the mileage.. which the miles are always off BTW by 2+ miles).
I enjoyed the caterplazooza conference in 2016, and really do look forward to another one being hosted in 2018!!

Minpunten: I have a hard time understanding the use and benefits of the kitchen production sheets. I think it would really help my team be able to auto calculate the lbs of pork, chicken and sides on a per person buffet if it would display how many lbs needed and updates that report each time the order is revised. I am pretty sure this is an option, but I have only had the demo once and while it was helpful, I found it difficult to continue on my own, therefore I never implemented it. I also have had trouble redeeming the loyalty certificate codes. It only takes off the discount on the actual invoice. We use the order form to ring in the catering orders because that is the sheet that has the CC displayed on it and the order form does not have the certificate deducted on there. Its says "it has been applied" I don't like that when you select someone to pay with a 'house account', that you have to make up a random account # . There is not a way to track those numbers or know if you have duplicated the number we assigned.
Under CRM for ex.. you delete a quote under their name, once it deletes it defaults and takes you to a page of all quotes for all customers, rather than staying in that actual customers quote section. If I have an open menu item I have put in on an order, and if I ever have to go revise that order, it duplicates that line item. I rarely catch it, and sometimes the client sees and complains, or we dont catch the error in time and then two of the same menu item

Antwoord van de leverancier

van Restaurant Catering Systems op 14-11-2017

Jessica - thanks for being such a great, long time client. I am forwarding your comments/questions to Meredith to address.

Thanks!

Michael Attias
Founder/President

  • Bron van de reviewer 
  • Beoordeeld op 9-11-2017
Sandi G.
Marketing/Catering Director
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    4/10
  • Bron van de reviewer 
  • Beoordeeld op 25-8-2018

"Catering Zen for BBC Smokehouse"

Opmerkingen: Overall, my experience has been good. I like the easy navigation through of the software.

Pluspunten: Being able to store all my contacts in one place. Also, being able to stay on top of billing and the easy navigation for doing so in the software.

Minpunten: Not being able to delete an invoice if needed and the print our pages sometimes are not clear to understand for other restaurant departments.

Antwoord van de leverancier

van Restaurant & Catering Systems op 28-8-2018

Sandi - thanks for the feedback. We appreciate you using our system.

Feel free to create a support ticket or reach out to our team to show you the best ways to delete or edit invoices.

We also have a variety of reports for production we can help you with for departments.

We have a Client Success Manager, ready, willing and able to help you out.

We find most frustrations are easy fixes with a support ticket, phone call or quick training session; all included with your subscription.

Thanks!

Michael

  • Bron van de reviewer 
  • Beoordeeld op 25-8-2018
John H.
Catering Director
Levensmiddelen- en drankenindustrie, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 22-8-2017

"Truly a 5 Star Product. We could not run our catering department without it."

Opmerkingen: It literally runs our entire catering, food truck and concessions operation. From scheduling, to invoicing, to prep & pull lists. It handles all my billing and credit card processing and basic accounting. The marketing module is robust and they will help you design and print your "4 walls" marketing pieces as well as email marketing and snail mail marketing. It is not an exaggeration to say that it 100% runs our catering department. And now that they have released the delivery module, our drivers and staff can do their jobs much more efficiently and with greater accountability.

Pluspunten: 1) Ease of use
2) Depth of features
3) Marketing Module
4) Delivery Module
5) Customer Service- They respond rapidly, seek to understand your issue and work until it's resolved. Fortunately I don't have to use them very often.

Minpunten: It is laser focused on the restaurant catering process, but doesn't offer everything that an offsite caterer needs for complicated events. I respect that RCS knows what they are good at and does not seek to be everything to everybody.

  • Bron van de reviewer 
  • Beoordeeld op 22-8-2017
Mike K.
Catering Director of Operations and Sales
Restaurants, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 23-8-2017

"Best decision we ever made for our business. We got organized and we grew sales by 20% year 1!"

Opmerkingen: Sales growth, organization, marketing and selling systems. Able to run my business from anywhere.

Pluspunten: User friendly, calendar view of all caterings, built in invoicing , accounting, rapid order entry and most importantly marketing and sales functions to help as grow our business. I was able to save over an hour a day in paperwork. With quick proposals and the ability to view and edit orders I was able to work on sales, not on running the business. Well worth every penny. You cant put a vaule on this software! I would recommend to anyone that is serious about growing sales, operating more efficently or wanting to market better. Oh, and the customer service is A ++ always there when I needed them. Highly recommend RCS!

Minpunten: They now have a Selling System...wish they would of had this when we first started. We would of grown even faster!!

  • Bron van de reviewer 
  • Beoordeeld op 23-8-2017