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Wat is Biscom Digital Fax?

FAXCOM is de sectorleider en een betrouwbare faxdienst voor bedrijven. Flexibele implementatie-opties zijn onder meer op locatie, cloud en hybride. Deze faxoplossingen helpen bedrijven de efficiëntie te verhogen, processen te automatiseren en te voldoen aan de regelgeving. Echte ondernemingsfunctionaliteit kan elke faxbehoefte aan, inclusief desktop-faxen, productie-faxen, werkstromen en op regels gebaseerde routering. Integraties met AD (Active Directory), e-mail en contentbeheer zijn beschikbaar en een robuuste backend zorgt voor betrouwbaarheid.

Wie gebruikt Biscom Digital Fax?

FAXCOM is gemaakt om mee te schalen met je bedrijf. Deze faxoplossing kan e-mail-naar-fax en complexe productie-faxmogelijkheden bieden. Klanten komen uit alle sectoren en bedrijven.

Biscom Digital Fax Software - 1
Biscom Digital Fax Software - 2
Biscom Digital Fax Software - 3

Twijfels over Biscom Digital Fax? Vergelijk met een populair alternatief

Biscom Digital Fax

Biscom Digital Fax

4,6 (49)
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
29
3
4,4 (49)
4,4 (49)
4,5 (49)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 60,00
maand
Gratis versie
Gratis proefversie
25
4
5,0 (6)
5,0 (6)
5,0 (6)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Biscom Digital Fax

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,4
Klantenservice
4,5
Functies
4,3
Prijs-kwaliteitverhouding
4,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
63%
4
33%
3
2%
1
2%
Paul
Paul
Managing Partner in VS
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Gives New Functionality To An Old Technology

5,0 4 jaar geleden

Opmerkingen: We disposed of our fax machine in 2008 but there are some industries and organizations that still require documents to be faxed such as the IRS and pharmacies. Faxcom allow us to work with these entities without being tethered to the office or running to a Kinko's, UPS Store or a copy shop.

Pluspunten:

The ability to send or receive a fax anywhere from any device. Adding security to an inherently insecure technology -paper faxes sitting on a fax machine. (This adds versatility to the technology and makes it appropriate for verticals that are regulated or have more stringent security requirements.) Safeguards to prevent unauthorized use. Automatic scan to document.

Minpunten:

Metered pages and a cost per page over allotted pages. Would prefer it be a flat fee for unlimited pages.

Reactie Biscom

4 jaar geleden

Yes, you're right - lots of companies still prefer fax, and it's often used as part of a document workflow. And you're right on the money about regulated industries - fax pages lying around for people to see is problematic. This is especially true in healthcare, where HIPAA requires more security around handling of patient information. - Bill Ho, CEO

Patrick
Admissions Director in VS
Medische praktijk, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Best Software for sending and receiving faxes

5,0 4 jaar geleden

Opmerkingen: I used Faxcom with another company prior to the company I am currently at. During my interview I asked what they used and it was your traditional way of submitting a fax. By the time I started in my new role it had already been ordered and was waiting for me to set it up. I have since set up multiple other users who love the software. I constantly share this with my peers and colleagues in the industry and once I show them its ease of use they demand for it from their companies.

Pluspunten:

Simple to use, no need to wait for multiple fax pages to go through and then wait for a confirmation. Simply put in the designation info, attach files, write any notes and hit send. It will even email you if your fax did not go through.

Minpunten:

To get or to make a fax cover sheet was very tedious. Wish there was a simpler way to do so. Took multiple days to get it right with the help of their support team.

Reactie Biscom

4 jaar geleden

Thank you for being such a great advocate! I have some good news for you too around cover sheets - we have a new way to generate them simply by creating the page in Microsoft Word, and printing through our cover sheet printer driver - what you see in Word is what you'll get in the cover sheet. Please contact your sales rep if you want to try this out. - Bill Ho, CEO

Shan
IT Director in VS
Rechtspraktijk, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Where to start

1,0 4 jaar geleden

Opmerkingen: None

Pluspunten:

Client interface appeared functional and easy to use

Minpunten:

Does not support protocols it claims too, does not work with SIP trunk, Support is unhelpful, constantly drops or loses faxes

Reactie Biscom

4 jaar geleden

We're sorry to hear about this. We would like to work with you to ensure your faxing needs are being met. We work with many SIP providers but there are times that additional configuration is required based on the provider. I would personally be happy to work with you. - Bill Ho, CEO

Michael
Data Center Supervisor in VS
Magazijnen/opslag, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A product that delivers!

5,0 5 jaar geleden

Opmerkingen: Great Product, not only a cost savings, but an environmental savings as well.

Pluspunten:

The Faxcom product is doing exactly what we were promised it would do. Setup was a cinch, and the customer service team walked us through every step. They can be counted on to pick up the phone right away if there are any issues. Great customer service, a great product, and a cost savings.....What else could you ask for?

Minpunten:

The software was great, but it took us awhile to be able to receive invoices via email.

Reactie Biscom

4 jaar geleden

Not many people today realize that digital fax is paperless - and for many customers that equates to significant cost savings in terms of telephony, paper, toner, and all the manual labor and waiting around that's associated with legacy fax. Thank you for your nice comments! And, thank you for being a customer. - Bill Ho, CEO

Sean
System Administrator in VS
Consumentengoederen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best fax solution

5,0 4 jaar geleden

Opmerkingen: We transitioned from a home grown software/fax board solution that we had to reboot and tweak almost constantly. Biscom Faxcom was selected to replace that and has been everything we could have asked for.

Pluspunten:

Easy of use, ability to control how faxes are handled and delivered.

Minpunten:

Lack of communication regarding available software upgrades.

Reactie Biscom

4 jaar geleden

Glad we could help - I'm sure you have better things to do than tweak your fax solution, so happy that you found us. Regarding software upgrades, you can visit http://go.biscom.com/NewsletterSubscription-SignUp.html and make sure you're subscribed to our newsletter - where we announce all of our upgrades. You can also visit this page to see the current software versions available to you: https://www.biscom.com/software-versions/ - Bill Ho, CEO