Wie gebruikt deze software?

DocuWare serves thousands of organizations in all industries across a range of departments, including finance and accounting, human resources, legal and more.

Gemiddelde scores

48 beoordelingen
  • In totaal 4.6 / 5
  • Gebruiksgemak 4.4 / 5
  • Klantenservice 4.8 / 5
  • Functies 4.5 / 5
  • Waar voor je geld 4.6 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Geïnstalleerd - Windows
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • DocuWare
  • http://www.docuware.com
  • Opgericht in 1988

Over DocuWare

Office automation solutions that deliver smart digital workflow and document control, setting a new pace for worker productivity and business performance.

Flexible integration, mobile and #1 ease of use with zero-compromise cloud services. Recognized as best-fit for digitizing, automating and transforming key processes with over 500,000 satisfied users at 18,000 companies in 70 countries.

Functies van DocuWare

De leverancier heeft deze informatie niet opgegeven.
  • Bestandsherstel
  • Bestandstypen converteren
  • Compliance bijhouden
  • Documenten archiveren
  • Documenten bewaren
  • Documenten indexeren
  • Documenten samenstellen
  • Elektronische handtekening
  • Offline toegang
  • Optische lezers (OCR)
  • Samenwerkingstools
  • Versiebheer
De leverancier heeft deze informatie niet opgegeven.

Aanbevolen producten

De nuttigste reviews van DocuWare

The Best Tool for Electronic Document Management

Beoordeeld op 11-10-2017
Rafael V.
Programador de Sistemas Pleno
Computersoftware, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
Bron: GetApp
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
4 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: I use and manage DocuWare in the company where I work, it has an incredible administration tool, allowing you to create multiple access profiles, with rules for viewing and writing, allows you to create several file trays for separation and organization of them, among others features. Already for the end user of the company, the graphic interface of the Web part is very easy to understand, without a lot of unnecessary information, after only what the user needs to filter and find their documents. Importing documents into DocuWare is another fantastic thing, you can do this by simply printing the document through the DocuWare printer, a supplement that sends the document directly to the user's default tray, or to a certain tray if rules are created for it. You can also import documents into DocuWare simply by placing them in a certain pre-defined folder, which is monitored by the system and automatically imports as soon as a document is placed there. There is also the possibility of using scanners to scan physical documents, as you can also manually import the documents already scanned into DocuWare.

Minpunten: Regarding the tool I have nothing to complain about, but the support leaves something to be desired, DocuWare's own support takes some time to answer simple questions at times, but it has a vast documentation that can be used to remedy various types of doubts , often solving simpler problems without having to open a call for support.

Docuware Review

Beoordeeld op 29-7-2019
Chris B.
CFO
Bouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Docuware has been a great experience for our Company. It has allowed us to pay invoices faster, track information about who has overcharged us, and track change orders without letting them get lost in the shuffle.

Pluspunten: Docuware is a powerful tool for routing paperwork through workflows. It has eliminated paper running through our office and allowed our employees to work from any location without needing physical access to the paper.

Minpunten: Setting up the workflows is difficult at first, but once you get used to "speaking the language" per se it's not bad at all.

Antwoord van de leverancier

van DocuWare op 31-7-2019

Thank you for the great feedback! We love to hear when DocuWare is a great success for organizations like yours.

Docuware

Beoordeeld op 5-4-2019
Courtney K.
Office Administrative Coordinator
Administratie, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall experience has been good, its saves our files which is what we need. I would give the software a 10 if it had a few more tools/options to modify and save the files.

Pluspunten: Docuware is easy to use, reporting is easy to generate and the service is always very prompt.

Minpunten: Once a file is archived, you cannot (in my experience) delete it out of the system if needed. It would be ideal if you could edit the documents in the inbox (add or rotate pages) however once the documents are uploaded they remain "as is". Also, I have done this many times and hit the save button too fast and then had to go back and find the file to re-name or enter because a field was not complete- in the system lets you save blank fields, so just be careful!

Antwoord van de leverancier

van DocuWare op 9-4-2019

Thank you so much for taking the time to review DocuWare. We're happy to hear that you appreciate how user-friendly the software is ¿ ease of use is an important focus for us. Your ability to delete archived documents is linked to the permissions you¿ve been given. Permission to delete documents is granted on a limited basis to reduce the chance that documents will be deleted in error. You can ask your DocuWare administrator for permission to delete documents. If you have other concerns, please reach out to us at [email protected]

Everyday User

Beoordeeld op 8-8-2019
Amber J.
Client Relations Specialist
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
2 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
4 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Docuware has made it so much easier to store all of our client documents without having to keep the paper copies in the office. I use it daily as my checklist to make sure that all checks/transfer/account changes are getting taken care of in a timely manner from our custodian.

Pluspunten: I like that I can keep track of pending checks/transfer easily and make sure they occur on a timely manner. It is very easy to pull up clients records and see everything we have on them.

Minpunten: I feel like we are on a very outdated version and have never been notified of upgrades. I'd like to be able to make my own "stamps" to mark documents how they should be marked.

Antwoord van de leverancier

van DocuWare op 9-8-2019

Hello Amber, Thank you for your review. You can get notifications of any version release by subscribing to our Blog and UserInfo right from our website. We release a new version about every 6 months, usually one in the Spring and then again in the Fall. Stamps are created in the DocuWare Thick Client, you should have access to create stamps as needed.

Docuware

Beoordeeld op 24-7-2019
Jennifer B.
clerk
Overheidsadministratie, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: i have used it for 4 years a couple different ways, it is easy to use, if you always type in caps its easier to find the information later, its overall a great product to hold valuable information.

Pluspunten: It is easy to use, you can export charts easily, you can make the categories how you want them to be, like permit number, address, you can set up as you need it.

Minpunten: sometimes its not easy to search if someone entered the information in lowercase or uppercase it may not show, the only thing that frustrates me is the searching of a document.

Antwoord van de leverancier

van DocuWare op 5-8-2019

Thank you so much for your review. We're so glad you value DocuWare's ease of use. We have a team that is dedicated to making sure that our solution is user-friendly. DocuWare search is not case sensitive. So whether the text is upper case, lower case or a mixture of both should not affect the search results. You can also use logical operators like AND and OR to enhance search capabilities. Please reach out to your DocuWare Partner for assistance or contact us at [email protected]

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