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Wat is ShapeNet?

Sinds 2002 levert ShapeNet SaaS-oplossingen voor ondernemingen aan verschillende gezondheids- en fitnesscentra. Van kleine tot middelgrote servicefaciliteiten, locaties met meerdere vestigingen en ketens tot complexe wellnesscentra. Er wordt een volledig pakket geïntegreerde technologische oplossingen geleverd. Van het factureren van je leden, het verkopen van producten en diensten, zelfhulpoplossingen voor leden, het plannen van een les/trainingssessie online of via een app met het clublogo, het bijhouden van up-to-date gezondheidsprofielen van leden en nog veel meer.

Wie gebruikt ShapeNet?

Sportscholen met meer dan 500 leden die lidmaatschappen verkopen, en persoonlijke training en facturering moeten beheren

ShapeNet Software - 1
ShapeNet Software - 2

Twijfels over ShapeNet? Vergelijk met een populair alternatief

ShapeNet

ShapeNet

4,3 (50)
US$ 99,00
maand
Gratis versie
Gratis proefversie
111
Geen integraties gevonden
4,0 (50)
4,3 (50)
4,4 (50)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 1,00
Gratis versie
Gratis proefversie
48
2
3,8 (29)
3,4 (29)
3,6 (29)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over ShapeNet

Gemiddelde score

In totaal
4,3
Gebruiksgemak
4,0
Klantenservice
4,4
Functies
4,2
Prijs-kwaliteitverhouding
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Crystal
Crystal
Owner in VS
Geverifieerde LinkedIn-gebruiker
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

ShapeNet Review

5,0 5 jaar geleden

Opmerkingen: I run my entire business through shape. I absolutely love it!

Pluspunten:

From the very beginning I was incredibly impressed with all the functionality. It does everything! It's easy to use, and the customer service is the very best across the board. They respond immediately and are so incredibly smart and know how to fix anything I mess up.

Minpunten:

There is nothing I don't like. Everything is always taken care of.

John
Owner in VS
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Best I've found

5,0 2 jaar geleden

Pluspunten:

The [SENSITIVE CONTENT] is one phone call away. I've worked with a lot of companies for various services and the defining factor in quality and performance across the board is: How involved is the [SENSITIVE CONTENT]. [SENSITIVE CONTENT] Is very involved in the daily decision making and development of Shapenet and it shows. The customer service is great! the staff knows my name and is happy to interact with me about any issue. They are always improving, developing new ways to engage customers. I'm very impressed

Minpunten:

There are a few (very few) functions that aren't ironed out completely. I have a unique business model where all staff acts as managers (sale, PT, group X, customer management, etc.) in different ways depending on projects they are working on. So building that functionality in the system takes a few extra steps. I also have a large service menu associated with membership and sometimes adding those services onto each membership is labor intensive. However all of these things are totally manageable and I would recommend this service to anyone.

Jennifer
Senior Accountant in Canada
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Horrible Experience and BIG mistake (Owner, couldn't care less)

1,0 7 jaar geleden

Opmerkingen: Horrible Experience with this company. I'm shocked that they have any clients with an experience like this. I had elected to use this company for all of our . After not meeting the conversion deadlines, as promised ,we decided to not use their services and gave notice. It should be noted that they promised many features on the software that we required but found at the time of conversion that they were available but in the future. To make a long story short, they continued to bill our companies credit card even after notice was given not to. When we emailed the company's Owner regarding our dissatisfaction regarding the service from Shapenet and the unauthorized payments, he basically replied too bad but we never promised. So we were basically was charged for software which was never converted or even used. I would definitely do my research with software companies before you buy because this was a big mistake. The last software we had was great (Aphellion) and used for almost 20 years. Very disappointed.

Minpunten:

Promises of features that were never installed.

Reactie ShapeNet

7 jaar geleden

As the owner of ShapeNet, let me take the time to respond and clarify some points. I'm disappointed you had a bad experience with us, but you did demo the product several times and liked it. for the conversion, we clearly stated that we needed info from your team AND your team needed to verify data before you went live. your team refused to do that. after spending over 2 months on the conversion with minimal help from your team, you wanted your money back. I explained what we all agreed to. We all tried to work with you to provide what you needed. I even suggested a compromise where we would split the money you owed us. Based on your specific needs, we had good solutions for you. we wish you the best moving forward. as a reminder, I kept myself available to work thru any issues you wanted to discuss with me. Larry King - CEO

Bob
Person of Interest in VS
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great experience using the system and customer support. Some issues with reports and functions.

4,0 7 jaar geleden

Opmerkingen: Financial data capture, integration of schedule and facility use,trainer and customer data detail for measuring efficiency and productivity.

Pluspunten:

System features, data capture and reporting functions are excellent. System downtime is minimal. The financial data and downloads are a great feature excellent.

Minpunten:

Needs better integration of features to allow easier and quicker data input during busy hours. Too many features require replicating data entry such as; adding subsequent members of the same family requires , setting up rentals and closing multiple stations,closing adding members and closing out classes and members in them requires screen refresh on every attendee,payroll download is confusing. Field names and services do not match between system and system fields, Would like to set our own thank you letter. Frequently new updates cause problems with current functions. Needs better Beta testing. Downloading data supposed to go to Excel but instead always defaults to Unicode drives me nuts because I download a lot of reports and have to convert everyone. Payroll summary picks up field that I don't want and have to reconfigure for every employee. Example the date field is always off by one cell. There is another field that has no purpose at all plus the classes pick up the class itself as if it were a person in attendance. In the financial data the income categories should show number counts when applied to multiple categories. You can only get number # count data by looking at one category at a time. When closing stations we should be able to close multiple stations on the matrix versus having to close each one then wait for the screen to update close the next one etc etc ad nausea. The process of submitting a support ticket could be streamed lined.

DORIS
Owner in VS
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

ShapeNet Review

5,0 4 jaar geleden

Opmerkingen: I have been using SHAPE.NET for over 8 years and it is the best club software out by far

Pluspunten:

The software is easy to use, the [SENSITIVE CONTENT HIDDEN] is very hands-on and he has a fabulous staff, [SENSITIVE CONTENT HIDDEN] is incredible, she always answers the phone when I call, she handles all the problems I have immediately, she is just unbelievable. She makes my shape.net experience very perfect.

Minpunten:

If theres a problem having to do a support ticket