RetailEdge

RetailEdge

door High Meadow Business Solutions

Wie gebruikt RetailEdge?

Kleine tot middelgrote detailhandelaars en bedrijven die behoefte hebben aan kassa- en voorraadbeheer.

Wat is RetailEdge?

Betaalbare, krachtige POS-software; geïntegreerde kassa- en voorraadbeheersoftware voor detailhandelbedrijven. Werkt voor bedrijven met één of meerdere locaties. Modeboetieks voor mannen en vrouwen, cadeauwinkels, speciaalzaken en andere bedrijven met uiteenlopende inventarisbehoeften.

RetailEdge - Details

High Meadow Business Solutions

http://www.retailedge.com

Opgericht in 1989

RetailEdge - Prijsoverzicht

RetailEdge heeft een gratis versie en biedt een gratis proefperiode. RetailEdge betaalde versie vanaf US$ 495,00/eenmalig.

Beginprijs

US$ 495,00/eenmalig

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Geïnstalleerd - Windows

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van RetailEdge

Kassasystemen
Beheer van cadeaubonnen
Elektronische handtekening
Kassasystemen voor restaurants
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Profielen van klantenaccounts
Provisiebeheer
Retail POS
Retourbeheer
Streepjescodes scannen
eCommerce-integratie
Beheer van cadeaubonnen
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Touchscreen
Verkoop bijhouden
Voorraadbeheer
eCommerce
CRM
E-mailmarketing
Inkooporderbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Postorder
Provisiebeheer
Rapportage en analyse
Retourbeheer
Voorraadbeheersysteem
eCommerce

Reviews van RetailEdge

5 van 114 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,6/5
Klantenservice
4,8/5
Functies
4,5/5
Waar voor je geld
4,9/5
Eric M.
General Manager
Detailhandel
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 2-11-2017

"We have been using RE since 2007 and have been very happy overall. "

Opmerkingen: It's an effective way for us to manage our inventory and reports with out a high cost. I do wish there were a userface update to be more "modern" and the ability to look up customers who haven't been here since, say, 2015. More in depth reporting can be beneficial as well.

Pluspunten: The affordability is nice, compared to others that I've shopped around for. We purchased our setup in 2007 and we have since added to it, and have a total of three key FOB's (2 machines, 1 backup) for our business. I can operate the system in my sleep because I'm familiar w/ it, which makes it very hard to consider changing to another system. After digging into the features I was looking for, I found that with a modest purchase, RE can do everything that I want and need it to do.

Minpunten: I have asked for some features over the years that seem simple and would be useful for the wide variety of customers as well. However, I think my biggest dislike is the inability to get a beep when a negative item is scanned and we're not looking at the screen. Example: We sell canned cat foods, and often times, we sell 24-72 of them at a time. Most of these cans have to be scanned at least once. Errors happen, and if our inventory is off or the items have arrived before being put in, there will be a negative. If you aren't looking at the screen, you'll simply not see the "are you sure" notification, which another scan of a can hits "ok" We have trained ourself for the most part, but it would still be nice to have an alert.

  • Bron van de reviewer 
  • Beoordeeld op 2-11-2017
Sara T.
Owner
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 14-11-2019

"Feature Rich, Robust & Easy to Use Store Management Software"

Opmerkingen: In investigating RE, I emailed the company many, many times. I always got a prompt, complete reply that covered all of my concerns. They were patient and helped me transfer data twice, as the new computer crashed and had to be repaired, then the software reinstalled. In refining the program for my vitamin shop, they have been helpful every step of the way, often offering solutions from their own experience using RE.

Pluspunten: -soft learning curve
-excellent reports
-feature rich
-extreme value for the price
- wicked awesome support
-easy to update inventory

Minpunten: - minor tweaks that may well be built in later- just getting used to another system, nothing really against RE

  • Bron van de reviewer 
  • Beoordeeld op 14-11-2019
Melissa D.
General Manager
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 2-11-2017

"Mostly good, with a few major frustrations."

Opmerkingen: Ease of checking out customers and keeping track of inventory.

Pluspunten: Pretty simple and explanatory interface. Not difficult to teach new hires how to use. Tech support is usually pretty speedy and efficient.

Minpunten: Every time there's an update with the software or with Windows 10, we have to call tech support because something becomes incompatible or switched off. Also unhappy that we started out being able to use our POS as a touch screen, and when Windows 10 became the operating system, it was no longer able to operate as touch screen, tacking on time to our checkout speed. Some of the report functions are a bit tedious to use. Many customers unhappy that we can't tell them how far along in the loyalty program they are without us doing some major research; wish it was just automatically tracked in their account.

  • Bron van de reviewer 
  • Beoordeeld op 2-11-2017
Melissa C.
Owner
Afdrukken en drukwerk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 15-10-2019

"Great system especially if you're internet is not stable"

Opmerkingen: It works well with our current system.

Pluspunten: We chose this software because we didn't have to pay a monthly fee (except for support). We liked that the inventory and reports are all included.

Minpunten: The software was a little confusing in the beginning. It's expensive to get new workstations but it pays for itself eventually when you use it for a longer amount of time.

Antwoord van de leverancier

van High Meadow Business Solutions op 1-11-2019

Hi Melissa, great feedback! We aim to keep your cost of ownership low with reasonable prices and little to no monthly fees so more money stays in your pocket. :) Thanks again! -Kayla

  • Bron van de reviewer 
  • Beoordeeld op 15-10-2019
Melissa I.
Beauty Supply Distributor
Cosmetica, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 15-10-2019

"RetailEdge is Essential!"

Opmerkingen: RetailEdge has been pretty flawless for me, and the rare occasions I've needed assistance, I was taken care of promptly by their team. Everyone has been very professional, and I've never felt "rushed" off the phone when needed support. They take their time, explain things thoroughly, and are kind in the process.

Pluspunten: I love how easy it is to navigate, and customize different reports. It's great to be able to really "drill down" into the inventory and get all sorts of useful data on products. This has been a HUGE help in determining which items to stock more of, and which ones to let go. It really streamlines my inventory! I also love to customize the setup for multiple users, so not every employee has access to all the features. There's nothing it can't do so far!

Minpunten: I'm having trouble thinking of anything I really don't like... The one thing I wish it did, is have the ability to attach a "time-sensitive" note for individual customers. Similar to the "note" that pops up when selecting a customer account, I wish there was a feature that could let me know when their professional license expires (or is getting close to expiring), so I would be automatically prompted to ask for their updated copy.

Antwoord van de leverancier

van High Meadow Business Solutions op 4-11-2019

Hi Melissa, thank you so much for your kind words and feedback! With regards to a time-sensitive pop up, we have had customers ask for this type of feature in the past and there are scripts that can be run that will allow you to do this. To make sure we address your concerns fully, we will be reaching out to you via email shortly. Thanks again!

  • Bron van de reviewer 
  • Beoordeeld op 15-10-2019