Wie gebruikt deze software?

Businesses with a high level of ongoing customer engagement including both B2B and B2C customers.

Gemiddelde scores

32 beoordelingen
  • In totaal 4.5/5
  • Gebruiksgemak 4/5
  • Klantenservice 4.6/5
  • Functies 4.2/5
  • Waar voor je geld 4.4/5

Productgegevens

  • Beginprijs US$ 950,00/maand
  • Gratis versie Ja
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • Indicative Software
  • http://www.indicative.com
  • Opgericht in 2013

Over Indicative

Marketers, product managers, and business analysts use Indicative to optimize customer conversion, engagement, and retention. Indicative connects to all your customer data sources, synthesizes them into a complete view of behavior, and gives you the actionable insights you need to grow your customer base and build great products.

Indicative's free plan offers up to 1 Billion user actions per month and complete access to the robust behavioral analytics platform!

Functies van Indicative

  • Ad-hocrapporten
  • Belangrijke prestatie-indicatoren (Key Performance Indicators, KPI's)
  • Benchmarking
  • Dashboard
  • Predictieve analyse
  • Prestatiemeetwaarden
  • Publiceren en delen
  • Scorekaarten
  • Strategische planning
  • Trend- en probleemindicatoren
  • Visuele analyse
  • Winstgevendheidsanalyse
  • A/B-tests
  • Campaign tracking
  • Customer journey mapping
  • Dashboard
  • Kanaaltoewijzing
  • Meetwaarden voor sociale media
  • Predictieve analyse
  • Prestatiemeetwaarden
  • ROI bijhouden
  • Websiteanalyse
  • A/B-tests
  • Cohortanalyse
  • Deïnstallaties bijhouden
  • Funnelanalyse
  • In-apps-gebeurtenissen bijhouden
  • Inkomsten bijhouden
  • Kanaaltoewijzing
  • Push-meldingen
  • Retenties bijhouden
  • Campagnebehee
  • Conversies bijhouden
  • Doelstellingen bijhouden
  • Gebruikersinteractie bijhouden
  • Meerdere sites beheren
  • Paginaweergaven bijhouden
  • Referentiebron bijhouden
  • Tijd op site bijhouden
  • Trefwoorden bijhouden
  • Zoeken naar sites bijhouden

De nuttigste reviews van Indicative

Great value for money, beats Amplitude anyday

Beoordeeld op 24-6-2019
Pranav S.
Growth Manager
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: Very user friendly. The right amount of features are present that would solve most of the analytical requirement for a product/growth team

Minpunten: Certain edge cases are not covered.
For example if you want to see the funnel rates week over week or on a daily level, you have to manually change the date range for every data point that you need.

This has been a great tool for me to track different campaigns, email records, etc. Multi-functional

Beoordeeld op 19-12-2017
Hilary Y.
Marketing Coordinator
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Easy to store common events, segments, etc. that I track and refer to them regularly for clients.

Pluspunten: The interface is really beautiful and it is extremely versatile to use. While I am not as well-rounded on the platform as I'd like to be yet (I'm working on it) I have done a walk through with some Indicative team members and the features are really useful. This has become a great tool that I use to communicate with our clients re: the success of our work with them and to further understand consumer patterns and other things.

Minpunten: As a *relatively* new user, I'm not always sure how things function. I understand that our "events" were built by our product/engineering team so sometimes I'm not entirely sure what type of data I'm pulling from those. I do think it would be nice if there were a little more guidance when I'm looking for particular information, for example, if I'm using the segmentation tool, I'm not always sure if I should be using where/by or each... etc. etc. It makes sense when I ask other coworkers but it would be nice if I could hover over those options and get a little explanation, use case, or something similar. Just a bit of a learning curve.

The most generous behavioural analytics platform out there

Beoordeeld op 24-6-2019
Ramkumar V.
Founder
Sport, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
5/5
Functies en functionaliteit
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Beyond excellent. I will definitely go pro and stick with them if I become big enough to afford it.

Pluspunten: The free plan is great. It is by far the most generous free plan out there. As a startup, that is currently bootstrapped, not having to shell out big bucks while getting the kind of insights about user behaviour has been mind blowing. Our new feature developments have been spot on and we are able to understand where users are struggling, what features they like etc. It is like I have a super power in my hands. The features are good and are constantly improving. In the last 3 months, I have seen the platform become a lot better.

Minpunten: 1. I think the funnels can be improved to support multiple steps/ branches better. For example, we have two different flows (one for new users and one for more experienced users) and there is no way to see both of these at once.
2. There are too many marketing email campaigns. It is a bit overwhelming. I genuinely wanted to provide feedback because they are being so generous, but there are just too many IMO. So, I end up skipping most of their emails/ announcements.

Great intuitive analytics tool

Beoordeeld op 15-10-2019
Gloria C.
Product Manager
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Overall very happy with Indicative and its customer support. BI tools can be the cause of a lot of frustration for people like me who need to pull data constantly, but Indicative makes it easy with their interface.

Pluspunten: The drag and drop function with immediate visual updates makes running queries easier to figure out. I don't have to know the intricacies of the relational databases that power the data behind the scenes.

Minpunten: Sometimes the queries have too many results which either take up too much time to run or end up crashing the system entirely. Wish I could have some insight into whether this happens before I wait as long as I do to see it.

Spotting weak points

Beoordeeld op 4-12-2018
Italo C.
Business Intelligence Analyst
Financiële dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
3/5
In totaal
2/5
Gebruiksgemak
5/5
Functies en functionaliteit
4/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Indicative has allow us to spot parts in our client journey that take too long to complete or where is our most significant drop off. Although is a great tool for analyzing online service data, it requires to spent quite some time to learn how to make the most of it.

Pluspunten: It allow us to take advantage of our site's traffic information and spot steps in our client's journey that could be improved.

Minpunten: It is not as intuitive as one could wish. Some training hours are needed for our new employees to catch up with their tools.

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