Beamex CMX

We were the first adopter of the software in our company and have seen it grow to other sites.

Pluspunten:

The software is extremely configurable so the user can leverage whatever is needed from it. We are able to use it to help schedule PM's since it can be used to filter due dates in a number of ways. We now have several sites that have adopted it. Everyone is impressed with the time that can be saved in the field by setting up the calibration procedure in the software and then executing in the field with the calibrator. It is always a good thing to be ready for a visit from an inspector. The software generates nice calibration certificates which can be configured to display what you need. They can be saved off-line if needed by management. User management can be configured to limit access so a user can only access data for their site. Permissions can be managed to limit a users ability to edit certain parameters, etc. Customer support is second to none. We installed our software on a corporate server. Beamex's IT supported our IT personnel to overcome a few obstacles. It is because of that we now have a robust, dependable application with which we have had zero issues.

Minpunten:

For all of it's positives, there are very few negatives I've encountered. User management could be enhanced so combine accessibility with permissions so a user has different permissions depending on what site he is accessing. I would like to see a way to edit a field across a range of instruments (positions) instead of having to edit each one individually. These are really wishes for the next software revision more than negatives. It's a dependable and comprehensive calibration management solution.

Paperless calibration has improved our calibration standards on site.

Pluspunten:

*Great customer support- I generally receive a reply within a few hours, considering that they are in Finland and I am in Australia! So far all issues have been resolved within a day or Two. *The built in help is very comprehensive and easy to use. *"Explorer" style interface makes operation easy and familiar. *I'm finding more functions and features everytime I use CMX. *You can enter as much or as little data/detail as you want. *It reflects well on our Instruments Dept- professional looking calibration reports with graphs, logos, exact errors/times/temps etc.

Minpunten:

*We have had instances where our whole team has been unable to access the database for days at a time due to version discrepancies and computer failures. *Our corporate IT Dept struggle to grasp its concept. *Certificates and reports are not easily personalised/customised and not to very much extent.

I have worked with Beamex CMX Profesional for 8 months. Registered about 400 positions

Pluspunten:

When the positions have been entered, it is easy to use, highly automated. It gives a good overview

Minpunten:

We get equipment calibrated externally and we need an option to only approve the calibration / certificate, maybe a light version. Node will not be marked red when there is something to be calibrated. Very locked database when there can only be one user per. License at a time, we could use that several could have read permissions at the same time. Our requirements for the Error Calculation Method may be "greater than" a value and this option is missing. The screen setup changes constantly. Once you have made a change and save, you will get out of position and it will be found again if multiple changes are to be made. Not possible to fill in calibration strategy during procedure creation.

Upgrade from a very old version proved seamless, including IQ, OQ & PQ. Great support & training.

Opmerkingen: Traceability, Auditability great functionality when used with the BEAMEX calibrators & strong support of systems on site.

Pluspunten:

Ability to trend, ease of review and ease of use for my team of Technicians. Auditors love this software so if you are using it right they have no doubt you are calibrating things right.

Minpunten:

Cost. A legacy of many years of no upgrades, it was the first thing I wanted to implement. Future upgrades will prove much better value as we won't have to jump so many versions!

Overall good software, with some problems.

Pluspunten:

We used QD3 before CMX, so I`m, basically comparing expiriences. I like capabilities, number of tag numbers we can have in database and number of instruments under one TAG number.

Minpunten:

We have five factories in our company and they all have many TAG numbers with same name. CMX doesn`t support two same Tag numbers (PS-1 for instance). Solution I got from support to put some charcters to differ TAGs (like _-. etc.) is not acceptable. Customization of reports is not user frendly at all. We spent hours trying to make our own report and still we got only a fragment covered.