Wat is Emma?
Het e-mailmarketingplatform van Emma maakt het voor teams van elke omvang gemakkelijk om aantrekkelijke campagnes te creëren op verschillende afdelingen of locaties en eraan samen te werken, waardoor er een naadloze merkbeleving ontstaat die de betrokkenheid verhoogt en meer inkomsten uit e-mail genereert. Het teamgericht productontwerp, de krachtige integraties en bekroonde professionele diensten maken het voor marketeers eenvoudiger dan ooit om hun allerbeste werk te leveren.
Wie gebruikt Emma?
Emma is ontworpen voor marketingteams bij bedrijven van elke omvang met op maat gemaakte versies voor bureaus, universiteiten en franchises.
Twijfels over Emma?
Vergelijk met een populair alternatief
Emma
Andere goede alternatieven voor Emma
Reviews over Emma
Jordan
Not a huge fan for entry level work
Jessica
I loved my experience
Opmerkingen: It was so easy to use and the customer service helped with any issues.
Pluspunten:
I loved so many things about using Emma. If I didn't like something I would be able to reach out to customer service and receive a quick response.
Minpunten:
I didn't like how you couldn't change the background or how the templates weren't always working the way you wanted them to.
Geverifieerde reviewer
Overwogen alternatieven:
Great ESP for Enterprise Level
Opmerkingen: Great. No complaints. System works as advertised, allows us to use more advance features and integrations and the always available call in customer service is very helpful when needed.
Pluspunten:
I currently use this to manager multiple brands as sub-accounts under a single primary account. The interface is intuitive, once you get used to it the builder is more powerful that others out there, and I really enjoy the way segmenting works. Automation is a breeze and multivariate testing works really well and is clear to see campaign specific winners.
Minpunten:
The only real item on my wish list would be the ability to build a segment on the review and send tab instead of actually building a segment, saving it and then going through the process of sending your campaign and selecting the segment then. Would be nice to build segments on the fly based on previous campaigns etc.
Lalao
Optimize your email marketing strategy with Emma for effective growth
Opmerkingen: First of all, the interface is simple, intuitive and easy to navigate, which is ideal for me. The pre-designed templates are also very attractive, and it's easy to customize and adapt them to my needs.
Pluspunten:
One of the advantages of Emma is that it works in real time. This means you can see the results of your marketing campaign almost immediately. You can also access detailed analytics for each campaign, so you can see what's working and what's not. I especially appreciate the quality of the customer service.
Minpunten:
The subscription price is higher than some competitors. Also, while the templates are beautiful, they may lack customization if you want to go further.
Ben
Overwogen alternatieven:
Decent Platform, but Beware the Extra Fees
Opmerkingen: Overall, Emma is certainly on par with most of the well-known email marketing management platforms and has good insights and customization options. I only advise that you pay close attention to your contract.
Pluspunten:
Emma is a solid email marketing management platform that provided campaign performance insights, tracking, and a fair amount of customization. Additionally, building out an API so that it spoke to our personnel database made updating contact information and managing unsubscribes considerably easier.
Minpunten:
There were two areas that were considerably frustrating when it came to Emma. The first was the sometimes inexplicable display/formatting differences that would exist between the preview of an email draft and the test email that you'd receive. Line spacing, text formatting, and other inconsistencies would occur when viewing a test email, which were all things that did not show up when creating the email draft. Most of these issues only occurred when copying and pasting content into the draft. The other frustration stemmed from billing. Condensing a long-winded and uninteresting story, we unknowingly doubled our contacts by creating sub accounts within our account. This doubled our contact count, which put us more than 20,000 contacts over what we were contracted for. We were never notified of the issue, only later receiving a sizeable bill in which we were charged per contact that exceeded our contract. It was expensive and the sting of it was only amplified by the fact that there was no customer service interaction or notification of the issue prior to us having to fork over a considerable amount of money.
Jeff
Say Goodbye to Email Marketing Hassles with Emma
Opmerkingen: Emma has changed the game for me and my team as an employee in charge of our email marketing campaigns.First and foremost, I adore the platform's ease of use. In any event, for somebody like me who isn't a promoting master, it's not difficult to make outwardly engaging messages with clear informing and suggestions to take action. The ability to create automated workflows and segment our customer list has made our campaigns much more targeted and effective, and the drag-and-drop content creation makes designing and customizing each email a breeze.The responsiveness of Emma's support staff is another thing I really value. I have been able to quickly connect with someone who can assist me whenever I have had a question or encountered a problem. As we continue to refine our email marketing strategy, their thought leadership and expert services have been extremely helpful to our team.I would say that Emma has been a very good friend to me overall. Our email marketing campaigns are now more targeted, efficient, and effective thanks to the platform, and we have received excellent support. I can't wait to continue using Emma and learning about all of its features and capabilities.
Pluspunten:
As an employee who uses Emma for our email marketing campaigns, I must admit that Emma's ease of use is my favorite feature. Even for those of us who aren't necessarily experts, the platform is very user-friendly and intuitive.One individual experience that truly stands apart to me is that it was so natural to make and convey an email crusade for a new advancement we had. With Emma's simplified substance creation, I had the option to immediately assemble an outwardly engaging email with every one of the critical subtleties and a reasonable source of inspiration. Additionally, Emma's integration with our CRM and other marketing technologies made it simple to target the appropriate audience and monitor our progress.Generally, I value how Emma has smoothed out our email advertising process and made it more productive. Additionally, the fact that the company's customer support team is always available to assist with problem solving and answer questions is a huge benefit. Instead of just a software tool, Emma really feels like a partner in our marketing efforts.
Minpunten:
To be honest, it's hard to think of anything significant. Overall, I think the platform is great. Any issues I've had have been minor and easy to fix with help from the customer support team.If I had to pick one thing, it would probably be the capabilities for analytics and reporting. Although some fundamental metrics, such as open and click-through rates, are provided by Emma, I would like to see more in-depth insights and options for data visualization to really delve into our campaign's performance. Having said that, I am aware that Emma constantly updates and enhances their platform, so it is possible that they are already working on this.One of my personal experiences is when I tried to segment our customer list for a targeted campaign. I found the segmentation options a little hard to use. However, when I asked for assistance from Emma's support staff, they were extremely quick to respond and patient as they guided me through the procedure step by step.Overall, I would say that the platform's overall advantages and ease of use far outweigh any minor issues I've encountered with Emma. Additionally, the responsiveness and helpfulness of Emma's support team has a significant impact on my experience using the platform.
