NEOGOV
Wat is NEOGOV?
NEOGOV biedt een hoogwaardig en gebruiksvriendelijk talentbeheersysteem voor de publieke sector. Het systeem van het bedrijf helpt meer dan 6000 organisaties en ondersteunt de volledige levenscyclus Meer informatie van werknemers, waardoor werving, onboarding, training en prestatiebeheer worden geautomatiseerd. Klanten zeggen dat NEOGOV hen helpt tijd en geld te besparen, papieren processen te verminderen, naleving van wettelijke vereisten te verbeteren, de productiviteit en betrokkenheid van werknemers te verhogen en burgers betere diensten te bieden. Minder informatieWie gebruikt NEOGOV?
NEOGOV ondersteunt de publieke sector en markten voor hoger onderwijs.
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Reviews over NEOGOV
Jason
Great tool to assist with recruiting and hiring processes
Keion L.
Reliable Applicant Tracking Software
Opmerkingen: My overall experience with Neogov has been really good. I love using the software and it has been a good way for us to recruit candidates for all of our job bulletins.
Pluspunten:
What I like most about Neogov is that the system is very easy to learn and use. The layout and design of the software is easy to navigate. I like that Neogov has a online community to support the software and you can pick up the phone and call them if you need real time technical assistance. I have used the system for about 4 years and it has been one of the most reliable that I have ever worked with. I also like that the software is web based.
Minpunten:
There are some areas in Neogov that do not have the audit trail feature. This is a feature that tracks which user has made changes or completed tasks in the system. Another thing I do not like about Neogov is that some features have to be customized and developed before they can be implemented
Cathi
User Friendly & Efficient
Opmerkingen: We utilize the system to track applicants, send e-mail notifications (and see when they have been viewed), send text messages, self-schedule interviews, advertise, etc. I was so glad we had Onboard in place when Covid hit as we were well equipped to onboard new employees -- the only change we had to made was rather than schedule benefits, IT and other sessions in person, we transitioned to Zoom -- the new hire paperwork was already set up an we knew how to pivot quickly.
Pluspunten:
I love the online training modules and the customer support team. Troubleshooting is inevitable and the customer support team is knowledgeable, responsive and helpful.
Minpunten:
I'm a fan...I have no complaints at the time.
Tammy
This is not a solution.
Opmerkingen: By far the worst solution experience I've had in 20 years in this industry.
Pluspunten:
I liked the idea of NeoGov's single source solution. The reality of the product was a let down.
Minpunten:
What I liked least, apart from the failure of the solution to perform, was the lack of accountability and/or urgency on the NeoGov team to make things right. I got the impression that they were so accustomed to the solution failing that the bar for acceptable performance had fallen to the floor.
Michael
Great product for people new to the HR world
Opmerkingen: it has all been great, very user friendly and helpful through all my training in this new field of HR. and the customer support is amazing i have made many many mistakes and have only had to call and they help right away, this conferance has also helped me with looking at things from a differant perspective to help with recruiting
Pluspunten:
this is a user friendly system that gives you training in the system to make your self better in all they products. the customer serv is amazing. any time i call they are helping me work out any problem that i have and if they don't know how to help they call back quick with some one that can help with everything.
Minpunten:
some of the little things that have tripped me up in the exam plan with steps i wish you could add in steps or remove steps, even after some one my have been moved into them. as a new user i have made mistakes with not clicking something in the set up of the step and was not able to removed said step after moved someone in and found the mistake.
Gwendoly
Happy Customer... But
Opmerkingen: We are overall happy with Insight, but hesitant to expand into other products given the recent pain points.
Pluspunten:
Love the product overall, it's intuitive and easy to use. The majority of the time I have called and asked for assistance, the person on the other line is pleasant and helpful.
Minpunten:
NEOGOV has expanded to offer more modules, which is great on the surface but we have noticed a decline in the quality of service with the Help Desk. When we discover a glitch, the staff don't have an answer on how to resolve the matter. The follow up has not been great lately.
