--- description: Ontdek de plus- en minpunten van Case IQ en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Case IQ - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Compliance management systemen](/directory/30110/compliance/software) > [Case IQ](/software/73201/Case-IQ) # Case IQ Canonical: https://www.capterra.nl/software/73201/Case-IQ Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/73201/Case-IQ?page=2) > i-Sight casusmanagement software biedt robuuste functionaliteit, eenvoudige integratie en de best beschikbare gebruikerservaring. > > Oordeel: score van **4.6/5** door 11 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Case IQ? Het klantenbestand bestaat uit organisaties in een aantal sectoren, van financiële diensten, verzekeringen en infrastructuur tot gezondheidszorg, productie, detailhandel en foodservice. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 11 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Case IQ - **Opgericht**: 1999 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Duitsland, Finland, Frankrijk, IJsland, Ierland, Luxemburg, Nederland, Nieuw-Zeeland, Noorwegen, Oostenrijk, Verenigd Koninkrijk, Verenigde Staten, Zwitserland ## Functies - Alerts/Escalation - Archiveren en retentie - Auditbeheer - Audittrail - Beheer van operationele risico's - Beleidbeheer - Beoordelingsbeheer - Beveiligingsbeheer - Bewaking - Bewijsbeheer - Casusbeheer - Communicatiemanagement - Compliance bijhouden - Compliancebeheer - Configureerbare workflow - Contactenbeheer - Corrigerende en preventieve maatregelen (CAPA) - Dashboard - Documentbeheer - Evenementenbeheer - Feedbackbeheer - Formulierbeheer - Gegevensbeheer - Geïntegreerde database - IT-risicobeheer - Incidentenbeheer - Inspectiebeheer - Intakebeheer - Interactie bijhouden - Mobiele toegang - OSHA-registratie - Onderwerpprofielen - Onderzoeksbeheer - Personeelsbeheer - Priorisering - Problemen bijhouden - Proces- en workflowautomatisering - Rapportage en analyse - Rapportage en statistieken - Rapportage van incidenten - Real-Time Monitoring - Risicobeheer - Risicobeoordeling - Risk Analysis - Samenwerkingstools - Status bijhouden - Taakbeheer - Toegangsopties/machtigingen - Waarschuwingen/Meldingen - Workflowbeheer ## Integraties (12 in totaal) - Gmail - JD Edwards EnterpriseOne - JIRA Service Management - Microsoft Outlook - Okta - Oracle CRM On Demand - Oracle PeopleSoft - Ping Identity - SAP Business One - Salesforce Sales Cloud - ServiceNow - Workday HCM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Compliance management systemen](https://www.capterra.nl/directory/30110/compliance/software) ## Gerelateerde categorieën - [Compliance management systemen](https://www.capterra.nl/directory/30110/compliance/software) - [Juridische onderzoeksoftware](https://www.capterra.nl/directory/30572/investigation-management/software) - [Software voor bedrijfsveiligheid](https://www.capterra.nl/directory/30595/physical-security/software) - [Klachtenbeheer software](https://www.capterra.nl/directory/30674/complaint-management/software) - [VMS software (Veiligheidsmanagementsysteem)](https://www.capterra.nl/directory/31299/safety-management/software) ## Alternatieven 1. [FaceUp Whistleblowing System](https://www.capterra.nl/software/1017317/faceup) — 4.8/5 (45 reviews) 2. [Resolver](https://www.capterra.nl/software/147599/resolver) — 4.4/5 (79 reviews) 3. [Sofvie](https://www.capterra.nl/software/215851/sofvie) — 4.7/5 (26 reviews) 4. [Cority](https://www.capterra.nl/software/102848/ehs-management-software) — 4.4/5 (110 reviews) 5. [Falcony](https://www.capterra.nl/software/143646/falcony) — 4.7/5 (33 reviews) ## Reviews ### "The best customer management software that i've used" — 5.0/5 > **Dennis** | *24 mei 2018* | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: There is live support 24/7 available to the users It is easily integrated with most software platforms such as Android, Windows Cost-effective > > **Minpunten**: When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect > > Nowadays every customer query or complaint is attended to promptly ----- ### "Valfilm USA i-sight Review" — 5.0/5 > **Steven** | *23 september 2020* | Plastics en kunststoffen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We find the amount of information we can add to each case through the initial case opening module as well as the Files, Product and Root Cause/Corrective Action modules to be extremely helpful is resolving cases. This software easily replaced our former method of capturing information used to close complaints. > > **Minpunten**: We have not found reporting to be helpful yet. > > We are able to more effectively communicate the progress of case resolution to the customer. This software has improved our customer relationships. Our customer appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding. ----- ### "i-Sight Case Management for HR Investigations" — 5.0/5 > **Sara** | *26 maart 2019* | Levensmiddelen- en drankenindustrie | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: This software lets you document HR incident reports including the method of notification, the parties involved (if known), investigation details including outcomes, and it lets you attach any applicable documentation related to the investigation or action taken. > > **Minpunten**: Searching for previous investigation details was not the easiest task to undertake because it depended on what fields and buzz words the investigator used to identify a particular case. This made reviewing actions previously taken in similar situations extremely difficult. It also created challenges in pulling case specific details for internal audit and/or regulatory agencies. > > Overall, I-Sight is great in concept however specific documentation standards may need to developed upon implementation to avoid issues in locating case details at a later date. If that is not possible, I would recommend users also maintain a tracking log with general category details, dates and case number for easier access to closed cases as needed. ----- ### "Great software" — 4.0/5 > **Geverifieerde reviewer** | *19 augustus 2019* | Hoger onderwijs | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: i-Sight has been customized to perfectly meet our needs to track files. Once the software was setup based on our needs, it took our staff sometime to figure out what fields to add to make the software work for us. Now that software is working to satisfy our needs, it's great. Very easy to use and understand. > > **Minpunten**: Screens (in our customized software) do not have a link to go to a previous/next record. So the web browser back button needs to be used. It's a nice to have if this was a standard feature. > > Great experience. Software helps us with our daily maintenance of our records. We can custom run reports and get the data required to get our reporting requirements satisfied. ----- ### "Does What it's Supposed to" — 5.0/5 > **Geverifieerde reviewer** | *30 augustus 2018* | Detailhandel | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: i-Sight focuses mainly on incident report management. As a supply chain specialist, I also deal with customer feedback and responses. During times of incident regarding our products, it is a great deal to be able to keep data of this incident and to be able to keep log of this for future uses. It is very helpful and useful in incident management. A software every company needs. > > **Minpunten**: Features are very specific and minimal. Hoping for future updates for additional useful features. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/73201/Case-IQ?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/73201/Case-IQ) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens