Wat is Alchemer?

SurveyGizmo is een robuust platform voor onderzoek en data-inzichten dat je in staat stelt om slimmere beslissingen te nemen.

Wie gebruikt Alchemer?

Voor bedrijven en klanten in alle maten.

Alchemer Software - 1 Alchemer Software - 2 Alchemer Software - 3 Alchemer Software - 4 Alchemer Software - 5

Twijfels over Alchemer?
Vergelijk met een populair alternatief

Alchemer

4,5 (298)
Alchemer
Niet beschikbaar in jouw land
US$ 55,00
maand
Gratis versie
Gratis proefversie
105
19
4,4 (298)
3,8 (298)
4,3 (298)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Waar voor je geld
Klantenservice
US$ 25,00
maand
Gratis versie
Gratis proefversie
54
23
4,6 (9.563)
4,4 (9.563)
4,3 (9.563)
Waarom krijg ik dit te zien?

Andere goede alternatieven voor Alchemer

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Functies met hoogste beoordeling
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Gegevens importeren en exporteren
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Beheer van negatieve feedback
Enquêtes en feedback
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Forsta
Functies met hoogste beoordeling
Voor dit product zijn geen functies beoordeeld door reviewers.
Google Forms
Functies met hoogste beoordeling
Enquêtes opstellen
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Snap Survey Software
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Logica voor overslaan

Reviews over Alchemer

Gemiddelde score

In totaal
4,5
Gebruiksgemak
4,4
Klantenservice
4,3
Functies
4,1
Waar voor je geld
3,8

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Dustin
Dustin
Information Technology Administrator in VS
Geverifieerde LinkedIn-gebruiker
Research, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Fantastic Survey Tool

5,0 5 jaar geleden

Opmerkingen: For many years we have been very happy with this product and the features it has. Unfortunately they are increasing the price to a point where we may have to switch. If it fits into your budget I would definitely recommend. 10/10.

Pluspunten:

SurveyGizmo is my organization's main survey tool. We use it for our board of directors election, conference and webinar evaluations as well as consent forms for studies. The full suite of question types along with logic and piping make product a clear standout in the industry. I haven't seen any company that comes close to offering the options and capabilities that this tool does.

Minpunten:

Price - the price is rapidly increasing. Albeit they are continuing to offer new functionality along with that price. Customer Support - Although the customer support is very GOOD it is not quite what it used to be. As the company has expanded they have become more restrictive on the level and type of support they offer. 5 years ago we could call and instantly get help from very knowledgeable techs. Now you have to go through more steps and they try to do their support over chat as much as possible.

Susanna
Consultanat in VS
Managementconsulting, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

SurveyGizmo Review

5,0 3 jaar geleden

Opmerkingen: We create so many surveys and put them onto Survey Gizmo over the last 6+ years. To easily download results into useful and standard formats makes research move quickly and without a hitch.

Pluspunten:

The ability to set up the surveys in SurveyGizmo is very straightforward and logical. So easy, too. You do have to plan the survey well to ensure the questions are in a good order, etc, but that is with any software tool. The results delivered in multiple formats (.pdf and downloadable .csv) give the user tools to both view early results quickly and unidimensionally, and to manipulate the data actively.

Minpunten:

There are several steps required to ensure survey questions are correctly added, and the software knows how to treat each question. However, this set of steps is great for learning and causing one to think about the logic of the survey and potential results.

Susan
Epidemiologist in VS
Overheidsadministratie, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Excellent program for those I’m Public Health

5,0 3 weken geleden Nieuw

Opmerkingen: Very positive. Very productive and highly user friendly.

Pluspunten:

It’s ease of use makes my life so much easier and accessible.

Minpunten:

No real complaints mostly just a little more clarification when people post survey tools to share about permissions and accessibility, etc

John
President in VS
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Lousy Customer Relations

3,0 3 jaar geleden

Opmerkingen: In the end, very poor customer relations.

Pluspunten:

Ease of use, better piping functionality.

Minpunten:

I spent several months building surveys with Survey Gizmo when I called to inquire about some coding assistance. After reviewing my surveys, I was advised by customer support as follows: Upon reviewing your K1 project with my team here, we noticed a lot of aspects that violate our Acceptable Use Policy. Specifically, collecting certain personally identifiable information. The Acceptable Use Policy prohibits use of the SaaS to exchange federal or state identification information, passwords, social security numbers, banking, credit card, or any other financial information. Avoidance of our servers would not alleviate the prohibition to collect the information that the customer is requesting. I had paid my $1800 annual fee just a week prior. Since I was collecting passports information in the field of U.S. immigration, I used the next month to test whether I could transition to Qualtrics (a far superior platform, as things turned out). I then requested a pro rata refund of my annual subscription fee. I was advised that SurveyGizmo typically only gives refunds if requested within 30 days of paying the fee, but that I might nonetheless qualify for a refund because the platform was not able to deliver the services I required. After waiting over two weeks, I was advised that my request for a refund was denied. So, SurveyGizmo = limited service + poor business ethics + indifferent customer relations.

Daniel
Daniel
Product Manager in India
Geverifieerde LinkedIn-gebruiker
Computersoftware, 501-1.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

User friendly survey tool for Survey Programmers

4,0 3 maanden geleden

Pluspunten:

Our team loves the unlimited number of responses which reduces the complexity. Special mention to the tech support team, who helped us clear all our doubts in interaction. Alchemer is very intuitive and UI is clear, doesn't need any extra training for achieving simple research use cases. They also offer great panel services

Minpunten:

Visual graphs can be improvisedFraud / automated response detection will be greatMore question types and specific to industry can make life easier