Wie gebruikt NueMD?

NueMD ondersteunt artsenpraktijken, aanbieders van geestelijke gezondheidszorg, professionals in medische facturering en gezondheidscentra voor studenten in de Verenigde Staten.

Wat is NueMD?

NueMD is een gebruiksvriendelijk cloudgebaseerd medisch factureringssysteem dat de vergoedingscyclus verkort en de praktijkefficiëntiek verhoogt. Bedien je klanten beter met NueMD's gedetailleerde rapporten over omzettrends, incassovergrijzing en betalingsstatus. Met een gevestigd klantenbestand van meer dan 24.000 gebruikers in 50 staten is NueMD de veilige keuze voor medische facturering.

NueMD - Details

NueMD

http://www.nuemd.com

Opgericht in 1993

NueMD - Prijsoverzicht

NueMD heeft geen gratis versie en biedt geen gratis proefperiode. NueMD betaalde versie vanaf US$ 99,00/maand.

Beginprijs

US$ 99,00/maand

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van NueMD

EPD-software
Afspraakplanning
Compliance bijhouden
Elektronische recepten
Gecertificeerd zinvol gebruik
Grafieken maken
Handschriftherkenning
Naleving van HIPAA-richtlijnen
ONC-ATCB-gecertificeerd
Spraakherkenning
Zelfserviceportal
Afspraakherinneringen
Afsprakenbeheer
Behandelingsplan
Beoordelingen
Bibliotheek met oefenmateriaal
EHR/EMR
Factureren
Multilocatie
Naleving van HIPAA-richtlijnen
Portal voor patiënten
Praktijkbeheer
Rapportage en analyse
Verzekeringenbeheer
Voor fysiotherapie
Voortgangsopmerkingen
Beoordelingsbeheer
Factureren
Patiëntplanning
SOAP-notities
Verzekeringenbeheer
Voortgang bijhouden
Zorgplanbeheer
Aanmaningsbeheer
Aanpasbaar dashboard
Bevestiging van betaling
Claimafhandeling
Claimbewerking
Code- en kosteninvoer
Compliance bijhouden
Factuurgeschiedenis
Offertes
Praktijkbeheer
Verzekeringscontrole
Afspraakplanning
Artsenbeheer
Beheer van patiëntdossiers
Factureren
Faculteits- en personeelsbeheer
Multilocatie
Naleving van HIPAA-richtlijnen
No-show bijhouden
Slepen en neerzetten
Terugkerende afspraken
Wachtdiensten plannen
Zelfserviceportal
Beheer van claims
EMR / EHR
Elektronische recepten
Geschiktheidsverificatie voor verzekeringen
Meerdere vestigingen
Multi-specialisten
Naleving van HIPAA-richtlijnen
Patiëntdossiers
Patiëntenfacturering
Patiëntplanning
Patiëntregistratie
Planning voor artsen
Portal voor patiënten
Voorraadbeheer
Afspraakherinneringen
Beheer van claims
Beheer van patiëntaccounts
Beheer van patiëntdossiers
Factureren
Naleving gezondheidszorg
SOAP-notities
Tools voor resultaatbeoordelingen

Reviews van NueMD

5 van 454 reviews worden weergegeven

In totaal
4,4/5
Gebruiksgemak
4,4/5
Klantenservice
4,3/5
Functies
4,2/5
Waar voor je geld
3,9/5
Geverifieerde reviewer
Medische praktijk
  • Totaalscore
    5/5
  • Gebruiksgemak
    Zonder beoordeling
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 24-9-2014

"Fast set up and implementation"

Opmerkingen: Just like everyone else I was very skeptical with choosing a billing software. I feel that it is an important decision especially for a growing clinic. I choose NueMd because of its ease of use and training available. They help you to set up your business information as well as answer questions along the way. There is always someone available to help in the chat or they are very prompt to return your phone call.

Pluspunten: Training, multiple users, access anywhere with an Internet connection, fast set up and implementation.

Minpunten: Learning a new software.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 24-9-2014
Stephanie H.
President
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 21-2-2017

"User Friendly Software with Great Pricing Options"

Opmerkingen: I found this software for a client that wanted to use a software that would integrate with their existing Practice Fusion EHR and after some research, we chose NueMD for this practice. This software is very user friendly. I was able to set up the system with the little assistance needed from their training department. However, the training staff was very friendly and helpful! I was so impressed with this software and its support staff, that I have since switched to this software for my own billing company.
One appealing consideration for this software for me was their pricing options. The monthly fee is based on your EDI usage, not by provider or user. This is great for companies like mine that services smaller groups. It is nice not to have to spend as much for the client that only does 20 billings in a month vs a client that does over 500 billings in a month.
They also have a built-in clearing house that you are required to use. I will admit, I was a bit put off by this at first. I had used the same clearing house for most of my career! I was hesitant to leave them, but it was unwarranted. The NueMD clearing house is actually a great feature. It is very time efficient to have the EDI tracking automatically noted right into your claim. And the cost is included in the monthly fee, so that was another expense that was done away with! Not only do I now pay less for each client than I did before, I no longer have the additional clearinghouse fee.
The training and setup fees are also VERY reasonable. They also go at your speed for the training. After 15 years of setting up various billing softwares, I was not wanting to sit through two weeks of training that was unnecessary. While they DO offer the full on training for staff that does not have extensive software knowledge, they were willing to work with me and set up my training to my specific questions and verifying that the setup I did was correct. For me, this was a huge plus that was not offered by other companies.
I will say that it does lack some bells and whistles and I cannot speak of the EHR component as I do not utilize that service, but overall it is a great billing software and I would definitely recommend them! I made the switch 6 months ago now and my client has been on for 9 months. We are both very happy with our choice in this product.

Pluspunten: Pricing, ease of setup and use, claims management screen is a great tool, EHR integration, pricing, support staff, amazing user guides!, clearinghouse included, oh and did I mention GREAT PRICING??!! One of the best assets of NueMD is the New Account rep, Michael Palmer! What an amazing rep! He stays with you until the end of your set up. He follows up with you on a regular basis to ensure all aspects are being completed as quickly as possible. I have never experienced that before. Usually, once you are handed off to the training and setup, you don't hear from the New Account rep. Not the case with this company. Mr. Palmer is wonderful!

Minpunten: A/R report lacks patient information. This is frustrating for old-school billers like me that love their reports, but the claims management screen tend to make that a non-issue as all the information you need is on that screen and that screen has all the claims on your reports.
Reports, while they can be customized and sorted, there are limited choices in the customizing and sorting. They do have additional reporting packages though if you need advanced reporting.
You can only have one session open at a time. Some billers like to have multiple sessions open so that they can field calls while still working on other things without losing a place.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 21-2-2017
Carla F.
Business Director
Medische praktijk, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    1/5
  • Gebruiksgemak
    2/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 8-8-2018

"Not intuitive - NOT designed for Medical Doctors"

Opmerkingen: Make a list of the basic task the doctor does to complete a chart. Then ask them to show you how they perform that task. Don't be like me and take for granted that a doctor can pull up a med, and see the mg dosing, or use a simple auto correct, or upload and save a form without waiting so long it delays your intake. Perhaps choose another software that is actually designed for medical doctors.

Pluspunten: Looks professional and has nice colors. It has caused us to become creative and design our own "work arounds", which are costly to our practice but necessary to use this software.

Minpunten: The software freezes constantly requiring to reload it. The pharmacy meds are listed by full name, then NDC, then mg. They list a multitude of NDC numbers that the doc has to "choose" in order to auto fill. Cannot see the mg of med because the window is so small, requiring the doc to scroll down and across to find the right med. What doctor will know the NDC no. the pharmacist will use? A mystery! Doing the shortcuts for common meds is very time consuming since a lot of meds are prescribed and you must input those individually and for each doctor separately. The software will not allow more that 10mb to be uploaded into a chart at a time, and each page takes 10 seconds to save, blocking the use of the software until the save is completed. To upload a 25 pg medical chart scanned to the patient's record requires you to separate it into 5 pages each, wait for the minute to upload before you can move on to the next batch. More than 5 minutes to compete the process before you can use the software. A killer for an office that needs to upload various forms we complete for patients. A CD with 160mb to upload? Impossible. They don't have the common auto correct for medical terminology that other softwares use, requiring time consuming corrections by hand. Any fixes take months and you have to hound the support team to do them. They have to send the requests to a tech committee to review it. They never respond to your request, especially when they cannot or will not do the fix. Now that they are merging with AdvancedMD, they won't consider a fix unless it is urgent. Wait! Our fixes were requested long before the merger, over 6 months ago! And the one task we were promised to be fulfilled within three weeks of our purchasing the product (and as a condition of purchase) is still not done, and it has been over 6 months in the waiting. You cannot see more than one page on the screen so you can review an area while writing the chart. Sadly the staff are unaware of how a busy medical practice is run, or perhaps their hands are tied because the software falls very short of being useful for a medical practice. Not a good match for busy doctors. Many more issues, but I've run out of space.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 8-8-2018
Amos O.
A good review for NueMD
Schoolleiding, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    7/10
  • Bron van de reviewer 
  • Beoordeeld op 18-3-2020

"Great Software "

Opmerkingen: It helped me grow my business a lot, offers a great lot of opportunities

Pluspunten: The product is very easy to use, it's is very convenient and customer satisfactory

Minpunten: It should improve more on its customers service, great app by the way

  • Bron van de reviewer 
  • Beoordeeld op 18-3-2020
Kimar D.
Medische praktijk
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 21-2-2014

"NueMD. The answer to my PM needs."

Pluspunten: I love NueMD's user-friendly Practice Management software and their Technical Support/Customer Service Team. The application is a breeze to learn, use, and teach to new staff members. I wear multiple hats in my office, and NueMD makes it very easy for me to switch between hats without being overwhelmed. With a system like this, I don't really need support anymore. However, a support team member is always a click away through VNC connect, so I don't even have to spell out my issue in detail. I can just click and connect. Then a representative will see my screen and take care of my concerns. A great feature I hardly see in other PMs is what I like to call "user login transfer." NueMD is a web-based system so you can have access to your system on the go with any browser that has Java. Now say you're a doctor that works with two different systems. Chances are that you have different login information. With NueMD, that's a little different, you can carry your same login credentials between both systems with only an account code to represent the other system. It's just one less thing to worry about if your already a user of NueMD.

Minpunten: NueMD software comes with a billboard feature on the home screen. A notification pops up whenever a new message/update/news is received. It's okay for the vendor to want to keep all clients informed but I'm never excited to see that "new message" notice on my screen when I log in first thing in the morning. Then I have to retype my password to confirm I've read it instead of just closing it out. Of course, this feature can be changed though the main admin account; however, I'm still not a fan of this little feature.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 21-2-2014