Wie gebruikt deze software?
Designed specifically for salons and spas, Rosy services over 20,000 professionals from independent booth renters to 100+ chair salons.
Gemiddelde scores129 beoordelingen
- In totaal 4.5 / 5
- Gebruiksgemak 4.5 / 5
- Klantenservice 5 / 5
- Functies 4.5 / 5
- Waar voor je geld 5 / 5
- Beginprijs US$ 29,00/maand
- Gratis versie Nee
- Gratis proefversie Ja
Cloud, SaaS, Web
24/7 (contact met medewerker)
- Opgericht in 2004
Join the Rosy movement! A cloud-based salon and spa scheduling and management system, Rosy was developed by former salon and spa owners. Easy to use and accessible from anywhere, any time, on any device, Rosy provides unmatched service, support and training at an unbelievable price. Online Scheduling, POS, Text & Email Communications, Inventory Management, Product Reservations, Automated & Mass Emails and Booth Rental Management. Rosy is dedicated to help you grow your business!
Functies van Rosy
- Geautomatiseerde planning
- Mobiele toegang
- Online betalingen
- Online reserveren
- Reserveringsbeheer voor kamers
- Terugkerende afspraken
- Beheer van cadeaubonnen
- Foto's voor en na
- Naleving van HIPAA-richtlijnen
- Treatment Packages
- Beheer van cadeaubonnen
- Beheer van beursstands
- Terugkerende afspraken
- Online reserveren
- Payroll en provisies
De nuttigste reviews van Rosy
Beoordeeld op 5-12-2016
Switching from Shortcuts to Rosy was the BEST DECISION EVER!
Opmerkingen: I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!
Pluspunten: Everything! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.
Minpunten: The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.
Beoordeeld op 23-2-2017
Great software that continues to evolve!
I know that switching salon software is scary. I kept putting it off because it seemed overwhelming.
I had been researching for 2 years. Some had the features I wanted, but the monthly cost was high. On top of that, they had per text costs on top of that. I would be paying for some of the software offerings. Fortunately, I found reviews on Rosy that were good, and I checked out their website. It seemed too good to be true. I could get their top package. I met John Bertorelli at the Long Beach Hair show. He was running a demo, using his phone as a hot spot. Not only was it quick, but it seemed easy to use. He was great about answering all my questions. I became obsessed over the next 5 months with wanting to switch, but the software I was using was Mac only, and I could not export any data. I felt like I was being held hostage. The only data I could extract, was my Client list. The thought of inputting all of my inventory by hand seemed to be too much. finally I called support team and asked if they found a way to get the data out of my other software. He said not yet, but he had an idea. He said that if I could get my product companies to send me spread sheets with SKU, name, prices, and sizes, I could cut and paste them into a template, and he could transfer it into the system. You get a 30 day trial, and that seemed like enough time to get set up to go live with the switch. I'm so glad that I took the plunge. They are constantly adding more functionality, and features. When I started, The texts were limited to a 24 hour appointment reminder, and confirmations were done by email. Now confirmations are done by both text and email, and we now have over 80% of our confirmations done by the system, freeing my front desk staff to attend to our guests. They listen to input suggestions, and update frequently. Could not be happier with my choice.
Pluspunten: Ease of use, and frequent updates!
Minpunten: I wish you could have pop up alerts for client notes. It used to have them, but they switched to having the notes show up in the upper left side of the screen, and often get unnoticed. Maybe have the red circle for the notification blink to catch the eye.
Beoordeeld op 11-10-2017
This company sets itself above the rest with the best customer experience and service !!!
1. First cloud based software and we never have outage issues
2. Free text and email confirmations. Most of the others charge for this
3. Works on all devices, Apple, PC, iPad, tablet, phone Etc.
4. Built in marketing suite, no more need to pay extra for demandforce or some other add on companies marketing platform
5. Online Client Scheduling the best we have ever used; it has increased our online scheduling by 37%
6. Facebook Integration- this feature has been huge for us
7. Inventory Controls- automatic inventory ordering, no more counting bottles on the shelves
8. Mobile Web App- This is better than an app as it works on all devices and is free, it allows clients to book, check their accounts and shop all from the phone or tablet.
9. Reporting Engine- all the reports you need without the confusion
10. Product Reservations- clients can reserve products to buy when they get there and the system makes suggestions based on their service and when they should be out of their product.
Beoordeeld op 21-2-2017
Hands Down the Best Salon Software available!!!!
Opmerkingen: Our company has a huge number of clients that are salon owners using software. I can tell you that we see 3 to 4 software companies that are in most salons because they are market leaders. Our salon and spa business education systems rely on software that can get the job done. With that being said, we have become extremely excited over one platform which is constantly evolving and becoming our go to for our clients. We now recommend converting to this software to all of our clients. Now the golden question you ask is, Ok which one is it? Our number 1 pick is Rosy Salon and Spa Here is why we chose this software. While many softwares have great features, we find they are lacking in other areas and Rosy Salon and Spa seems to have it all in a very affordable price. Here is a list of features that we love. 1. First cloud based software and we never have outage issues 2. Free text and email confirmations. Most of the others charge for this 3. Works on all devices, Apple, PC, iPad, tablet, phone Etc. 4. Built in marketing suite, no more need to pay extra for demandforce or some other add on companies marketing platform 5. Online Client Scheduling the best we have ever used; it has increased our online scheduling by 37% 6. Facebook Integration- this feature has been huge for us 7. Inventory Controls- automatic inventory ordering, no more counting bottles on the shelves 8. Mobile Web App- This is better than an app as it works on all devices and is free, it allows clients to book, check their accounts and shop all from the phone or tablet. 9. Reporting Engine- all the reports you need without the confusion 10. Product Reservations- clients can reserve products to buy when they get there and the system makes suggestions based on their service and when they should be out of their product. 11. Point of Sale with credit card integration 12. Booth Renter Management- this is a huge feature as they are the first to allow you to have multiple renters with their own account all tied in to your front desk. This will keep you legal with the IRS and independent contractor laws. 13. Memberships- This feature allows you to set up recurring memberships like a Gym and have the payments automatically sent to your salon and spa. 14. Is five star rated on the most trusted software evaluation site Top Salon Software for 2016 | Reviews to Find Software
Beoordeeld op 12-4-2019
Had Rosy Salon Software for 3 different nail salons, never disapointed.
Opmerkingen: The system is great and they have a very responsive customer service line. Definitely the best salon software system I have had the past 20+ years of working in the nail salon industry. Would definitely recommend.
Pluspunten: It is incredibly flexible for almost near anything you can think of. Able to send text reminders, online scheduling, email, can add your own services, easily navigatable, can provide different kinds of reports that you need. Not only I am happy with it, but most of my clients are happy with it as well. We have also referred to some of our friends to use this software, they also love it. They also have a ONE MONTH FREE TRIAL that you can play and experiment with BEFORE YOU PURCHASE IT. Great for new salon/spa type business to try.
Minpunten: Sometimes the text messaging system texts the customer's appointment time based on their second or third service instead of the first service they have that day, but its a small minor detail that doesn't affect us too much.