ISI Enterprise

ISI Enterprise

door Insurance Systems

Wie gebruikt ISI Enterprise?

Cloud-based & on-premise policy administration solution that helps businesses of all sizes manage administration, billing, accounting & reinsurance with agent/broker portal, document management & more.

Wat is ISI Enterprise?

A comprehensive solution to run your P&C insurance company, ISI Enterprise is a premier policy administration suite for property and casualty insurers. Combining leading-edge browser-based technology with functionality not found in any other solution, ISI Enterprise includes policy administration, product development, claims, billing, accounting, reinsurance, CRM, agent/broker portal and supporting sub-systems including knowledge/document management, scanning and mail merge.

ISI Enterprise - Details

Insurance Systems

http://www.insurancesystems.com

Opgericht in 1997

ISI Enterprise - Prijsoverzicht

ISI Enterprise heeft geen gratis versie en biedt geen gratis proefperiode.

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Geïnstalleerd - Windows

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van ISI Enterprise

Software voor eigendoms- en ongevallenverzekering
Beheer van claims
Beheer van verzekeringsgarantie
Beleidbeheer
Documentbeheer
Factureren
Herverzekeringsbeheer
Klantenportal
Marketingautomatisering
Offertebeheer
Portal voor makelaars/tussenpersonen
Provisiebeheer
Verzekeringsclassificatie
Beheer van claims
Beheer van verzekeringspolissen
Bezit & causaliteit
Contactenbeheer
Documentbeheer
Leven & gezondheid
Offertebeheer
Provisiebeheer
Verzekeringsclassificatie
Classificatie van meerdere lijnen
Commerciële lijnen
Klantenportal
Meerdere staten (alleen VS)
Portal voor makelaars/tussenpersonen
Providerupload
Vergelijking van verzekeringstarieven
Voor levensverzekeringen
Voor ongevallenverzekeringen
Voor particuliere verzekeringen
Voor ziektekostenverzekeringen
Beheer van verzekeringsgarantie
Beleid genereren
Beleid uitzetten
Beleid verwerken
Claims volgen
Herstellingen bijhouden
Herverzekeringsbeheer
Offertes
Ratingsysteem
Vernieuwingsbeheer
Volgen van annuleringen

Reviews van ISI Enterprise

5 van 12 reviews worden weergegeven

In totaal
4,2/5
Gebruiksgemak
4,2/5
Klantenservice
4,8/5
Functies
4,2/5
Waar voor je geld
4,4/5
Sage D.
Project Manager
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 9-6-2017

"The implementation and support teams are superlative. "

Opmerkingen: The Enterprise software solution allows us to have one, fully-integrated system. Before using this product, we had multiple systems to handle underwriting, claims, accounting, and billing. Now, this is the only system we use. The team at ISI integrated two separate software products into Enterprise which significantly decreased administrative work.

Pluspunten: The Enterprise software solution offers a full range of modules to conduct every business need for underwriting and issuing policies, handling claims, and reinsurance reporting. Their reporting tool is dynamic and allows for a range of information to be queried and displayed in an easy to read format.

  • Bron van de reviewer 
  • Beoordeeld op 9-6-2017
Darlene T.
Business Architect
Verzekeringen, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 29-5-2017

"It is good in many ways, especially for simple, non-program policies. "

Opmerkingen: Effective policy management system which handles our reinsurance needs adequately.

Pluspunten: Customer Support is great. The ISI team is prompt and efficient.
Reinsurance calculation works for at least 90% of our situations. Only complicated reinsurance situations require user manipulation.
We can do some internal configuration changes ourselves.
Once users have been trained, it is reasonably simple to use.

Minpunten: Enterprise is not intuitive for a new user in terms of adding new locations or items.
The user interface is clunky for maneuvering to locations, items, and coverages.
The inability to move windows is frustrating for users.
Slow response for large program policies is a frustration for users.
Certain changes which would seem to be easy drop-down option changes (e.g. in Activity Central) are base code changes which means a lot of work to change it.
The release management for large changes is complicated (e.g. merging feature branch to QA, then we must regression test after the merge).
OOSE transactions are challenging for our large programs in particular.
I receive feedback from users that searching is confusing. The problem is that when people search for client number in a policy number field, the (interim) policy number that was generated when a new policy was set up is also return. This is confusing because the client number is not the same as the system generated new business policy number. Although I understand why it happens, the users don't and they think there is a bug in the search function. It would be good to come up with a solution for this.
Naming of rating and rule tables is inconsistent.

  • Bron van de reviewer 
  • Beoordeeld op 29-5-2017
Cindy A.
Associate Vice President, Marketing
Verzekeringen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 1-6-2017

"Tickets tend to remain outstanding for long periods of time"

Opmerkingen: Broker Module

Pluspunten: the new system implementation has brought about many efficiencies for all departments and we continue to realize more efficiencies as we continue to use the system and expand our development opportunities with ISI.

Minpunten: as with any new system implementation, there have been some ups and downs but overall the downside of development and implementation have not been critical. The benefits of the new operating system far outweigh any of the issues that we incurred during development and implementation.

  • Bron van de reviewer 
  • Beoordeeld op 1-6-2017
Jennifer W.
VP Finance
Verzekeringen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 1-6-2017

"We've experienced meaningful improvements in processing efficiencies."

Pluspunten: I like the functionality of the software - if there is something I require, ISI has probably thought of it. If they have not thought about it, they are receptive to new ideas.

Minpunten: The current user interface is not great but that's getting an update this year! Otherwise, everything is falling into place. Base reports would be my next 'room for improvement' area.

Antwoord van de leverancier

van Insurance Systems op 16-6-2017

Jennifer,

We appreciate your feedback. We are excited to begin rolling out our new user interface later this year. Regarding reports, we will be releasing a new business intelligence tool to provide you with more advanced reporting capabilities.

Best,
ISI

  • Bron van de reviewer 
  • Beoordeeld op 1-6-2017
Val P.
AVP Underwriting
Verzekeringen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 1-6-2017

"Easy to use - not using to it's full capacity yet "

Opmerkingen: Commercial packages - automated
Letters automatically generated
Less room for errors with more controls in place
Activity Central - we are not using it to its potential - but will gain even more efficiency once we use it fully

Pluspunten: Many increased efficiencies - fully integrated - more data captured - more user controls to prevent errors

Minpunten: Out of Sequence endorsements not working correctly yet - Reports not working correctly - Processing time for searches on large policies - comparability issues with different search engines

  • Bron van de reviewer 
  • Beoordeeld op 1-6-2017