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Wat is eviivo?

eviivo is een toonaangevende online boekingsspecialist voor onafhankelijke hotels en B&B's in heel Europa. Via toonaangevende technologie stelt dit platform klanten in staat om hun boekingen te beheren en hun kamers online te verkopen, tarieven direct te adverteren en bij te werken op alle grote OTA's en PCI-compatibele betalingen te accepteren.

Sluit je aan bij meer dan 16.000 kleine hotels, B&Bs en vakantiewoningen wereldwijd die eviivo gebruiken.

Wie gebruikt eviivo?

De 16.000 klanten beslaan B&Bs, pensions, pubs en herbergen, restaurants met kamers, serviceappartementen, villa's en huisjes en hostels. Elk bedrijf is net zo individueel en uniek als de mensen die ze runnen.

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Twijfels over eviivo? Vergelijk met een populair alternatief

eviivo

eviivo

4,1 (378)
US$ 40,00
maand
Gratis versie
Gratis proefversie
100
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4,0 (378)
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VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
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16
4,5 (176)
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4,5 (176)
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Reviews over eviivo

Gemiddelde score

In totaal
4,1
Gebruiksgemak
4,0
Klantenservice
4,0
Functies
4,0
Prijs-kwaliteitverhouding
4,0

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Derek
Derek
Owner in Ierland
Geverifieerde LinkedIn-gebruiker
Horeca, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Simple to use. Value for money.

5,0 4 jaar geleden

Opmerkingen: 99% of the time it works flawlessly. Good support but not the fastest in responding to queries.

Pluspunten:

Simplicity. There is a free trial!! Their preauthorisation of credit cards is a key feature leading to us staying with them. It will flag failed cards I your booking calendar allowing you to cancel via booking.com if card not update within 24 hours. This feature saves money and offsets the cost of the software as failed cards have a much higher no show rate.

Minpunten:

Outages - system has had a number of outages I last two years one of which lasted over 12 hours making processing payments for departing guests impossible via the system. Bookings received via OTAs impacted and needed to be verified. Outages are a concern and have triggered my review if alternative platforms.

Kathleen
Owner in VS
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Really pleased with the solution and most importantly the customer service and communication

5,0 2 jaar geleden

Opmerkingen: My sales and onboarding team were exceptional and appreciated the proactive communication, quick turn around with responses and commitment to help get us set up in the best way to support our business.

Pluspunten:

Eviivo covers the majority of our use cases: -Vacation rental reservation with individual home and property calendars -Rate management with multiple seasons for 3+ years (clunky implementation) -Venue calendar management -OTA integration with all major platforms -Quickbooks online integration for payment processing and accounting They are also very open and welcomed my feedback and enhancement requests/suggestions.

Minpunten:

A little challenging to configure for our unique business model, vacation homes and wedding venues on a private resort/estate, but overall really pleased. They started in the UK and are set up to support an international market including the US so there are features and terms that don’t really apply to our market. A US product manager would greatly benefit them. They also need to provide the option to configure some key details at a system global level vs at each property as we needed to repeat entering details individually for every home. We only have 8 homes right now but this could be a challenge for larger vacation home businesses. However, it’s relatively easy to navigate through these. -Need centralized inbox within the application to handle all OTA communication and internal direct guest communication -Can’t support group bookings with our vacation home model of unique calendars vs hotel room types -Need calendar to show holidays for ease of rate setting -Need e-sign capability for vacation rental contract agreement and allow attachments with reservations -Need customized cleaning checklist -Need damage communication and billing process beyond the pre-auth for the deposit

Dean
Owner in VS
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

best of all

5,0 4 weken geleden Nieuw

Opmerkingen: We have used several channels managers and Eviivo has by far been the best we have ever used. The team is great, caring and willing to help. The system is easy to use and has many great features. I would recommend Eviivo to any one.

Pluspunten:

We have used many channels managers, we have been most satisfied with Eviivo. Friendly team always willing to help. We love how easy Eviivo is to use and the many upgrades over the years. If I had to pick one thing I like the most besides the team, it is the depndable and easy to use calendar.

Minpunten:

I wish I could think of something to be critical of but there is nothing.

Joy
Owner in VS
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eviivo Review

3,0 3 jaar geleden

Opmerkingen: It's ok from our end but our guests are not nearly as happy with it as they were with Webervations.

Pluspunten:

It accurately keeps bookings and I don't have to be concerned about double-booking units.

Minpunten:

- It doesn't track returning guests. - When quoting someone a price I have to manually add the room charge + tax to give them a quote from the Eviivo booking page. - Guests often miss the "guests" number when making their own reservations. - The program doesn't ask for "City" or "State" of guests so we have no idea where they are from. This has been a problem during the Covid-19 crisis. - It's nearly impossible to find a cancelled reservation. We have to know the guest's name. Please give an option to show a list of "Cancellation" to us with units, dates and names to choose from. - Room night charges are not shown on the "Charges" page. There is no way to see our guests' charges for each night in their reservation detail. - Our booking email sent from Eviivo when a guest books needs to show the unit at the top. Besides the date, the UNIT is the second most important piece of information we need.- - When a reservation is modified the guest needs an email confirmation. Eviivo should give us that option rather than make us manually find the email section and send one out. - The previous program, Webervations, allowed us to put a complete availability calendar in our website for each unit so guests could see when that cottage was available before going to the booking platform. - IN WEBERVATIONS GUESTS COULD BOOK THE SPECIFIC UNIT THEY WANTED WITHOUT SORTING THROUGH OTHER UNITS. MANY OF OUR GUESTS KNOW WHAT UNIT THEY WANT BUT NOW THEY CAN'T FIND OUT WHEN IT'S AVAILABLE.

Reactie eviivo

3 jaar geleden

Hi Joy! Sorry to hear that you're experiencing difficulties. The good news is, you can do pretty much all of these things in eviivo suite! Reach out to our eviivo experts via live chat for help making the most of your subscription. -James Shepherd

Kathleen
Owner Operator in Canada
Recreatieve faciliteiten en diensten, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eviivo saves our precious time

5,0 2 weken geleden Nieuw

Opmerkingen: We are very grateful to everyone at Eviivo

Pluspunten:

Julie who takes care of us responds promptly and is amazing and kind.

Minpunten:

Can't think of anything that has been difficult