Wat is Salesforce Sales Cloud?

Sales Cloud is een aanpasbaar CRM-platform dat met je meegroeit. Ontvang realtime klantinformatie en -activiteit op één plek, plus inzichten met dashboards en rapporten. Maak verbinding met duizenden zakelijke toepassingen om je CRM uit te breiden naar elke afdeling. Of kies Salesforce Essentials voor kleine bedrijven om klantrelaties te beheren en sneller te groeien. Het is eenvoudig in te stellen, eenvoudig te gebruiken en groeit mee met je bedrijf. Gebruik klantinzichten om op een intelligente manier prioriteiten te stellen en breng je tijd door waar het verschil maakt.

Wie gebruikt Salesforce Sales Cloud?

Of je nu een grootbedrijf of MKB'er bent, appontwikkelaar of grote digitale speler: in samenwerking met mensen in jouw sector hebben we oplossingen op maat ontwikkeld die je bedrijf helpen groeien en bloeien.

Waar kan Salesforce Sales Cloud worden geïmplementeerd?

Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)

Over de leverancier

  • Salesforce
  • Gevestigd in San Francisco, VS
  • Opgericht in 2003
  • Telefonische ondersteuning
  • Chatten

Beschikbaar in deze landen

Australië, Canada, China, Duitsland, Ierland en nog 10 andere

Talen

Duits, Engels, Frans, Italiaans, Russisch en nog 2 andere

prijzen van Salesforce Sales Cloud

Beginprijs:

Niet door leverancier verstrekt
  • Ja, heeft een gratis proefversie
  • Geen gratis versie

Salesforce Sales Cloud heeft geen gratis versie maar biedt wel een gratis proefperiode.

Over de leverancier

  • Salesforce
  • Gevestigd in San Francisco, VS
  • Opgericht in 2003
  • Telefonische ondersteuning
  • Chatten

Beschikbaar in deze landen

Australië, Canada, China, Duitsland, Ierland en nog 10 andere

Talen

Duits, Engels, Frans, Italiaans, Russisch en nog 2 andere

Video's en afbeeldingen van Salesforce Sales Cloud

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Salesforce Sales Cloud-video
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Functies van Salesforce Sales Cloud

  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Afspraakplanning
  • Afsprakenbeheer
  • Afstemming van klanten en vastgoed
  • Analyse van verkooptrends
  • Automatische nummerkiezer
  • Batchverwerking
  • Beheer van salesactiviteit
  • Beheer van verkooppipeline
  • Belangrijke prestatie-indicatoren (Key Performance Indicators, KPI's)
  • Bellijstbeheer
  • Bestemmingspagina's en webformulieren
  • Budgettering/prognoses
  • CRM
  • Callcenterbeheer
  • Campagnebeheer
  • Catalogiseren/categoriseren
  • Contactenbeheer
  • Contactendatabase
  • Content delivery
  • Contract- en licentiebeheer
  • Dashboard
  • Documentbeheer
  • Documenten opslaan
  • E-mailbeheer
  • E-mailmarketing
  • E-mailsjablonen
  • Financieel beheer
  • Gedeelde contacten
  • Gegevens importeren en exporteren
  • Gegevensvisualisatie
  • Herinneringen
  • Integratie van sociale media
  • Integraties van derden
  • Interactie bijhouden
  • Kalender-/herinneringssysteem
  • Kanaalbeheer
  • Kansenbehee
  • Kennisbeheer
  • Klanten volgen
  • Klantenbinding
  • Klantendatabase
  • Kwaliteitsbeheer
  • Lead nurturing
  • Leaddistributie
  • Leadkwalificatie
  • Leads beheren
  • Leads vastleggen
  • Leadsegmentering
  • Live chatten
  • Marketingautomatisering
  • Mobiele toegang
  • Offertes
  • Online implementatie
  • Opmerkingen/notities
  • Patiëntcommunicatie
  • Personeelsbeheer
  • Pipelinebeheer
  • Plannen
  • Predictieve analyse
  • Prestatiebeheer
  • Prestatiemeetwaarden
  • Projectbeheer
  • Provisiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime meldingen
  • Referenties bijhouden
  • Samenwerkingstools
  • Schattingen
  • Segmentering
  • Sociale profielen van klanten
  • Taakbeheer
  • Territoriumbeheer
  • Toegangsopties/machtigingen
  • Tools voor exploratie
  • Verkoopgoedkeuring
  • Verkooprapporten
  • Voor Mac-apparaten
  • Voor de AEC-sector
  • Voor iPad-apparaten
  • Voor salesteams/-organisaties
  • Voor start-ups
  • Workflowbeheer
  • Zelfserviceportal
  • Zoeken/filteren

Alternatieven voor Salesforce Sales Cloud

HubSpot CRM is de 100% gratis, flexibele en intuïtieve CRM waar je verkoopteam dol op zal zijn. Meer informatie over HubSpot CRM
Zoho CRM biedt organisaties een complete oplossing voor de hele levenscyclus van klantenrelatiebeheer.
Verkoop, factureer en plan je werk op één plek. 60.000+ ondernemers werken slimmer met Teamleaders work management software. Meer informatie over Teamleader
Pipedrive is een eenvoudig te implementeren CRM-softwaretool waarmee je je kunt concentreren op de activiteiten waarmee deals worden gesloten. Meer informatie over Pipedrive
Gebruikt in flexibele verkoopteams om de verkoopproductiviteit te verhogen, knelpunten in processen te verwijderen en uiteindelijk om de omzetdoelstellingen te behalen. Meer informatie over Vtiger CRM
SmartSales is een alles-in-één app voor de buitendienst die papierwerk elimineert en vertegenwoordigers in het veld in staat stelt om meer en beter te verkopen. Meer informatie over SmartSales
Unieke synergie van geïntegreerd CRM- en BPM-platform waarmee middelgrote en grote ondernemingen de verkoop, marketing, service en bedrijfsactiviteiten kunnen versnellen.
Effectieve Sales CRM om je pijplijn te beheren. Integreert met je e-mail en agenda! Ideaal voor verkoopteams en online leadgeneratie.
Een mooi en gebruikersvriendelijk CRM systeem wat aangepast is naar je wensen en behoeften voor een simpelere werkdag. Meer informatie over Lime CRM

Reviews over Salesforce Sales Cloud

Gemiddelde score

In totaal
4,4
Gebruiksgemak
4,0
Klantenservice
4,1
Functies
4,4
Waar voor je geld
4,0

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Robert D.
Robert D.
Head of It in Australië
Geverifieerde LinkedIn-gebruiker
Chemicaliën, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Essential and Powerfull syste - If you can afford it

5 2 maanden geleden Nieuw

Opmerkingen: it has been positive. We started with nothing so it's a large change managment component. But i feel it will make a large positive impact on our sales and customer service teams. We are integrating it with other systems (workflow, ERP) to get as much information in one place for our sales teams to be more efficient. There is so much powerful functionality it's taking time to bed everything down but it's a positive step for my company.

Pluspunten:

The customisation is incredible. You can change, add, update, reconfigure basically everything. There are so many standard objetcs to play witha nd then you can create brand new ones to fit your requirments. The possibilites are endless. It also has, hands down, the best online system training i have ever seen. Trailhead allows you to pick an area of interest, learn as you go, put your training into practical use in a dedicated salesforce org and then automated testing of what you have completed. Truly world class.

Minpunten:

The possibilities are endless, dauntingly so. The intial configuration is time consuming and there is a lot of knowledge required to get the setup right. Doing it without a trusted 3rd partner is very difficult. It is also expesnive of course but really it's in the "you get what you pay for" category.

Overwogen alternatieven: Dynamics 365 en SugarCRM

Redenen om over te stappen op Salesforce Sales Cloud: SugarCRM didn't fit with our integration strategy and we really looked at best in class. With Dynamics i had a strangely difficult time to actually engage with someone to properly look at the system whih i found dissapointing so i did my own research and pumped for Salesforce.

Geverifieerde reviewer
Marketing Manager in India
Geverifieerde LinkedIn-gebruiker
Computernetwerken, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

All your sales and marketing needs under one umbrella

5 vorige maand Nieuw

Opmerkingen: Brought in a lot of clarity in forecasting sales and lead volumes
Made data storing organized. It is our one-stop-shop for all sales and marketing-related information

Pluspunten:

Helps maintain account and lead level data connected (hyperlinked) Easy storage of every information at all stages of the sales funnel Intuitive reporting and dashboard

Minpunten:

High price Complicated implementation Customer support is not as great as HubSpot

Overwogen alternatieven: NetSuite CRM

Redenen om voor Salesforce Sales Cloud te kiezen: Hubspot reporting and dashboarding were too poor. It did not give us a clear picture of where we were in terms of our quota achievement.

Overgestapt van: HubSpot Marketing Hub

Redenen om over te stappen op Salesforce Sales Cloud: It was purely the management decision and external referral

Paul B.
President in VS
Tekstschrijvers, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A three-year mistake that cost us plenty, a fool's gamble...

3 vorige maand Nieuw

Opmerkingen: Polished sales process. Lots of promises. Bright, enthusiastic young people. Pricing that hooks you in. The reality" You are on your own. If you signed up for too many licenses, tough luck. If you are having trouble using it; live with it. If you didn't set it up right, that's your problem. Eventually, we dumped it and went to a simpler tool. Boy, was I a fool to think this would be easy. Staff resistance was an issue. People were too busy to keep it up to date. It was like you needed a team just to track the project tracking, data entry and reporting. Not ideal for a business where every client and every engagement was unique. Oh, the money I wasted.

Pluspunten:

The prospect of improving project tracking, opportunities, etc. for the ad agency side of our business. It was going to change our business life. It really seemed like a good idea.

Minpunten:

The set up process was poor, hence we didn't help ourselves much by the inept, unschooled effort in setting this tool up. It required the commitment of more time and staff than as a four-person enterprise we had to spare. But no one told us that. Frankly, the legal pad that we used to keep track of issues and opportunities was far better than this expensive nightmare that withered off eventually due to non-user-friendliness. It's great for a big company, but once they sold us and we signed on for three long years, we were sunk. Even the print and format of the reports was too small. Maybe we were incompetent, but no SaaS user should ever be so up a creek.

Brett J.
Sales Associate in VS
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

The Only Sales CRM You Will Ever Need

5 3 maanden geleden

Opmerkingen: I would 100% recommend Salesforce to any sized company seeking growth based around goal-setting and team collaboration. Whether your employer has a team of 2 sales people or even 200, salesforce is the only sales tracking, data management CRM you will ever need as the accessibility and individual components that are offered to each individual user are an incredible value for what the true cost is to use Salesforce. Our overall sales have boosted an additional 20-30% as a result of switching over to Salesforce!

Pluspunten:

Salesforce is not only extremely user friendly but very beneficial to all sales associates within a set group as the reminders, sales tracking database, task manager, and calendar features have become integral components of each salesman's daily routine here at our dealership. Where we work in such a fast paced environment that's constantly changing and evolving, it's crucial to keep everyone on our Sales team on the same page regarding where vehicles stand within the sales/finance/service process to ensure we maximize every potential deal and are able to turn units as quickly and efficiently as possible with cost effectiveness in mind.

Minpunten:

There are no cons to using Salesforce that I have encountered yet as the software has been incredibly useful so far in keeping my Sales team updated, punctual, converting more leads, and more invested in their work output but having daily reminder's set to to held each Salesman accountable for their daily tasks and follow ups.

Avash K.
Avash K.
IT Director in Nepal
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Full Fledged CRM for Every Business

5 vorige maand Nieuw

Opmerkingen: My overall experience with Salesforce Sales Cloud has been exceptional. It's easy to implement, maintain and teach others to use it. The functions and flows are intuitive and easy to navigate once we get some experience. I highly recommend Salesforce Sales Cloud to every business as it can be used by businesses of any size.

Pluspunten:

While there is a bit of a learning curve - Salesforce has exceptionally good and intuitive flows we get used to it. Another thing I like very much about Salesforce Sales Cloud is its scalability. Any business size can use it and scale it as the business grows which is rare in other CRMs as most are dedicated to certain business sizes. It is also flexible and customizable. I have set it up for a few clients of mine with little deviation in usage requirements and it worked perfectly with all of them. There is also a lot of automation that we can directly use - also we can take benefits of easy integrations available with other service providers. Also, it generally has more functions than we need so we don't need to worry much if the software is enough for a company. Maintaining it is also easy as every cloud service. Also, as with every cloud service - we can access it from different kinds of devices which is a added bonus.

Minpunten:

I don't think there is much to dislike about Salesforce Sales Cloud - I think the pricing for small businesses can be better. Also, there is a bit of a learning curve but that's okay as of all CRM I have used to date - Salesforce was relatively easier to learn.