Salesforce Sales Cloud
Wat is Salesforce Sales Cloud?
Sales Cloud is een aanpasbaar CRM-platform dat met je meegroeit. Ontvang realtime klantinformatie en -activiteit op één plek, plus inzichten met dashboards en rapporten. Maak verbinding met duizenden zakelijke toepassingen om je CRM uit te breiden naar elke afdeling. Of kies Salesforce Essentials voor kleine bedrijven om klantrelaties te beheren en sneller te groeien. Het is eenvoudig in te stellen, eenvoudig te gebruiken en groeit mee met je bedrijf. Gebruik klantinzichten om op een intelligente manier prioriteiten te stellen en breng je tijd door waar het verschil maakt.
Wie gebruikt Salesforce Sales Cloud?
Of je nu een grootbedrijf of MKB'er bent, appontwikkelaar of grote digitale speler: in samenwerking met mensen in jouw sector hebben we oplossingen op maat ontwikkeld die je bedrijf helpen groeien en bloeien.
Twijfels over Salesforce Sales Cloud? Vergelijk met een populair alternatief
Salesforce Sales Cloud
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Reviews over Salesforce Sales Cloud
Cory
Great CRM
Robert
Overwogen alternatieven:
Essential and Powerfull syste - If you can afford it
Opmerkingen: it has been positive. We started with nothing so it's a large change managment component. But i feel it will make a large positive impact on our sales and customer service teams. We are integrating it with other systems (workflow, ERP) to get as much information in one place for our sales teams to be more efficient. There is so much powerful functionality it's taking time to bed everything down but it's a positive step for my company.
Pluspunten:
The customisation is incredible. You can change, add, update, reconfigure basically everything. There are so many standard objetcs to play witha nd then you can create brand new ones to fit your requirments. The possibilites are endless. It also has, hands down, the best online system training i have ever seen. Trailhead allows you to pick an area of interest, learn as you go, put your training into practical use in a dedicated salesforce org and then automated testing of what you have completed. Truly world class.
Minpunten:
The possibilities are endless, dauntingly so. The intial configuration is time consuming and there is a lot of knowledge required to get the setup right. Doing it without a trusted 3rd partner is very difficult. It is also expesnive of course but really it's in the "you get what you pay for" category.
Neha
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Maximizing Business Efficiency: A Comprehensive Review of Salesforce CRM
Opmerkingen: Salesforce Sales Cloud has improved our sales process, despite an initial learning curve. The platform excels at managing leads, tracking opportunities, and forecasting sales, resulting in an overall positive experience.Business Problems Solved:Enhanced lead management: Streamlined capturing, qualifying, and converting leads.Improved team collaboration: Facilitated better communication and information sharing.Accurate sales forecasting: Enabled better resource allocation and goal setting.Real-time reporting: Provided valuable insights into sales performance and areas for improvement.Benefits Realized:Increased sales efficiency: Streamlined processes leading to improved productivity and higher revenues.Informed decision-making: Access to real-time data and analytics for performance-based decisions.Enhanced customer relationships: Comprehensive customer data management for improved satisfaction.Scalability: Platform flexibility allows for growth and adaptation without sacrificing performance.Sales Cloud has positively impacted our sales processes, resulting in higher revenues, better customer satisfaction, and informed decision-making.
Pluspunten:
Pros:Scalability: Sales Cloud caters to businesses of all sizes with its robust, flexible platform.Feature-rich: With lead management, opportunity tracking, forecasting, and more, Sales Cloud empowers data-driven decisions.User-friendly: Its intuitive design, drag-and-drop functionality, and customizable dashboards enhance user experience.Seamless Integration: Sales Cloud easily connects with existing tools through APIs and pre-built integrations.Customer Support: Responsive representatives and a valuable user community provide excellent support.AppExchange: The marketplace allows for customization and expansion of functionalities to suit specific needs.Salesforce Sales Cloud is an impressive CRM that streamlines operations and drives business growth.
Minpunten:
Cons:Learning Curve: Initial setup and customization can be complex, requiring time and effort to master.Cost: Pricing can be high, particularly for small businesses or those requiring multiple add-ons.Overwhelming Features: The vast array of features may be overwhelming, leading to underutilization.Customization Limitations: Out-of-the-box configurations may not meet specific needs, necessitating additional development.Integration Challenges: While many integrations are smooth, some may require custom solutions, increasing complexity.Salesforce Sales Cloud's cons include a steep learning curve, cost, overwhelming features, customization limitations, and occasional integration challenges.
Jay
Save your time and money!
Opmerkingen: We signed a Salesforce contract for Lightening Cloud Enterprise edition at $1500 per seat almost three years ago. We get SOME value out of it. However it is like being a non-pilot and being plunked into the cockpit of a 747. Yikes. Seriously. And we have consistent duplicate contact issues that SF wants to charge us to fix. Really? The sales person who sold us Enterprise laughed all the way to cash her commission check. We have five seats...so not a big fish for them. We foolishly paid for "Premier Support" at $187 / mo. Even with Premier, you have to submit a ticket and then wait (usually within 24 hours) to get a call back. Tough if you have a 911 issue. Then we added insult to injury: we bought a Pardot license almost two years ago. If you are reading this and considering Pardot, SAVE YOUR MONEY. Unless of course you have a full in-house development staff that can run it. We use Drip now for a fraction the cost, it has all the functionality, is easy to use (point and click mostly - no developers) and it integrated with our Magento store without a sophisticated API. To be fair SF helped us reinvigorate our retail sales effort (we were WS primarily). But at great cost and with limited functionality. SF could be OK, but be warned it requires a lot of training and / or technical expertise to leverage it fully. It is a legacy platform and cannot adapt easily. Pardot was a complete waste of time and money. As stated we've already moved off Pardot. We will be leaving SF as soon a
Pluspunten:
Salesforce has good functionality (if your team has a developer or VERY tech savvy person). Salesforce Pardot - nothing.
Minpunten:
Salesforce is a legacy platform: EXPENSIVE, complicated, not easy to learn or fully leverage. Pardot same - it requires a developer or "Salesforce Pardot Partner" to actually create (more properly code) your campaigns.
Noam
Incredible Benefits of Salesforce Sales Cloud
Opmerkingen: Overall, we have had a great experience using Salesforce Sales Cloud. It has allowed us to better understand our customer base, which in turn has enabled us to provide better customer service.
Pluspunten:
Salesforce Sales Cloud is an incredibly powerful and comprehensive CRM tool. Its user interface is easy to use and the workflow is intuitive. The reporting capabilities are also robust and allow us to get a better understanding of our customer base.
Minpunten:
The cost of Salesforce Sales Cloud is quite high, and there are some features that are not included in the basic package. Also, some of the more advanced features can be complicated to setup and use.
Bernardo
Grow Your Sales with Salesforce Sales Cloud!
Opmerkingen: Overall, my experience with Salesforce Sales Cloud has been positive. The software is easy to use and provides a lot of features, which makes it ideal for managing customer relationships and tracking sales activities. The integration with other software is also great, and the cost is manageable for many businesses.
Pluspunten:
I like that Salesforce Sales Cloud software has an intuitive user interface that makes it easy to use and customize, and provides a wide range of features for managing customer relationships and tracking sales activities. I also appreciate the ability to integrate with other software, like email and CRM systems, to make data-driven decisions.
Minpunten:
I don't like that Salesforce Sales Cloud can be a bit expensive for small businesses, and the setup process can be a bit frustrating. Additionally, the software can be a bit overwhelming at times, as it can be difficult to find the features you need when you don't know exactly where to look.
