Eaglesoft

Only Software for Dental

Opmerkingen: It's great. We have used it for years and see no reason to switch

Pluspunten:

It is the best software available for general dental professionals. Everything is easy to do and there isn't anything my staff can do that I am unable to undo. The settings allow for each user to have different access to things.

Minpunten:

Eaglesoft is currently not cloud based. We have to have a physical server to use this software.

Best Dental Software

Pluspunten:

1. User Friendliness 2. Acceptance of max dental insurances 3. Easy to learn

Minpunten:

None so far ! We are liking it and the customer service is awesome

Started as a great product but not keeping up to date

Opmerkingen: Our office worked with Eaglesoft for 20 years. We had ups and downs with it, but generally speaking it was user friendly and had good functionality. It did lack in the ability to create customized reports. For the last few years, we did not feel there had been many updates to the software and it never seemed like any requests/suggestions for upgrades were addressed. The issue with having to use non-supported MS Office 10 was frustrating to say the least. Glitched at times with
Vyne for our electronic claims as well. Two months ago our office converted to a cloud-based software because of our opinion of the lack of updated technology and upgrades to ES.

Pluspunten:

Eaglesoft has many great features and it is generally very user friendly

Minpunten:

It is a server-based system that does not seem to be keeping up with the times. For example, the most recent version of MS Office that it is fully compatible with is 2010; which is not supported by MS any longer. It is also only compatible with a very select few printers and scanners.

Eagle Soft

Opmerkingen: User friendly and simple/clean user-interface. Definitely recommend.

Pluspunten:

The software is easy to use and easy train other members of our team. Extremely user-friendly. The interface is also clean and modern.

Minpunten:

X-rays uploading and loading takes some time. Also, confirmation and reminders options are not reliable so we had to sign up with a third party company.

My excellent experiences with Eaglesoft's service team have made me a loyal customer

Pluspunten:

I have tried, and used, many different dental practice management software systems, and I have concluded that Eaglesoft is by far the best system on the market. It is both easy to use, and user-friendly. The customer service, support, and live help features are outstanding - the staff are friendly, very knowledgeable, willing to work with you and very effective at solving problems. Updates are released regularly, and they often include great enhancements. Eaglesoft has a lot of features and capabilities; it is great to have them all in the same system and able to be easily integrated with other applications we use. Using Eaglesoft saves our practice a lot of time, money, and headaches.

Minpunten:

There are definitely some enhancements that should be made; my office has put in quite a few enhancement requests recently. There are some issues with editing insurance company information and sending claims that need to be worked out a little better. I wish it had better capabilities in tracking financial and performance metrics, as well as making that data more accessible and in a friendlier format. I am also not impressed with the time clock, and have recently decided to use a time clock system that is included in the human resources management system we use. That is another improvement Eaglesoft could make - have more human resources capabilities, or perhaps have Patterson create a human resources application that integrates with Eaglesoft (like RevenueWell for patient management).