POS Nation for Retail

Life made easier

Opmerkingen: This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too.

Pluspunten:

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

Minpunten:

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

POS Nation Review

Opmerkingen: I have enjoyed using POS Nation. With each fix or call to the tech team, I learn the system more and more. The POS Nation employees have been wonderful, and the hardware has held up well for the time we have had it.

Pluspunten:

I enjoyed the setup process. The instructor was great to work with, and very informative. The features within the system fit just about any scenario we run into. The ease of learning the system was also a relief.

Minpunten:

I will occasionally run into issues finding the correct reports to run for specific information. Also, I have experienced "speed" issues with the system taking many seconds to finish transactions and open the drawer. However, both of these issues are resolved fairly quickly after calling customer support.

CAP for Grocery store

Pluspunten:

The promised ability to use my existing hardware which was not possible with any other grocery specific POS program.

Minpunten:

It was not specific to the grocery industry and is not flexible in changing to changing needs within the grocery industry. For example, when an additional tax was imposed for telecommunication cards this program did not have the ability to differentiate it which would be required in order for me to report taxes to the state. Also, my own personal, custom gift cards cannot be processed through the system nor can I scan and process Major gift cards through this program.

System Support

Opmerkingen: [SENSITIVE CONTENT] Called Tech Support team with PAX Machine issue!! [SENSITIVE CONTENT] hoped on the computer and directed me to do couple of troubleshooting and it was all fixed with in mins. Team is always helpful.

Pluspunten:

User Friendly!! Inventory management is super easy!! Tech support available 24*7!!

Minpunten:

PAX machine disconnects too often!! only issue we have with this POS

Wonderful Step By Step Guidance

Pluspunten:

[SENSITIVE CONTENT HIDDEN] , our delightful Customer Success Manager, has been by our side since day one helping us get our new POS system up and running. We have found the software rather intuitive and easy to use so far.

Minpunten:

Right now I am having a difficult time getting data I need from the Reports. This may be due to my inexperience with the new system.