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FileHandler Enterprise

FileHandler Enterprise

Wat is FileHandler Enterprise?

FileHandler Enterprise is een intuïtief administratiesysteem voor claims dat is ontworpen om werkstromen voor de markt van claim- en risicomanagement te stroomlijnen en te automatiseren. Compleet met nieuwe dashboards, rapportagefuncties, tools voor business intelligence en verbeterde beveiliging. FileHandler Enterprise is de nieuwe maatstaf in software voor claimbeheer.

Wie gebruikt FileHandler Enterprise?

Vervoerders, externe beheerders, openbare entiteiten en organisaties met eigen verzekeringen bij het administreren van claims voor alle bedrijfstakken, inclusief beloningen voor werknemers, auto, aansprakelijkheid en eigendommen.

FileHandler Enterprise Software - 1

Twijfels over FileHandler Enterprise? Vergelijk met een populair alternatief

FileHandler Enterprise

FileHandler Enterprise

4,7 (14)
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
57
Geen integraties gevonden
4,7 (14)
4,3 (14)
4,8 (14)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 800,00
maand
Gratis versie
Gratis proefversie
278
3
4,8 (66)
4,8 (66)
5,0 (66)
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Reviews over FileHandler Enterprise

Gemiddelde score

In totaal
4,7
Gebruiksgemak
4,7
Klantenservice
4,8
Functies
4,3
Prijs-kwaliteitverhouding
4,3

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
71%
4
29%
Jennifer
Operations Supervisor in VS
Verzekeringen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellent Product offered by an Excellent Company

5,0 4 jaar geleden

Opmerkingen: Very successful program & has allowed for enhanced relationships with external parties for auditing and oversight of claims.

Pluspunten:

Very intuitive and user-friendly. JW has been wonderful with customizing features to suit our specific needs.

Minpunten:

Sometimes it feels that internal testing of enhancements or customizations are not tested internally before being passed on to us.

Reactie JW Software

4 jaar geleden

Thank you for the review, JW Software appreciates when our customers take time to leave a note about us! We are glad you experienced our unparalleled support services to ensure quality customer training and proficient product updates and hope to see you again with your friends!

Frank
Manager—Information Systems in VS
Verzekeringen, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A Good Claims System With Wonderful Support

4,0 4 jaar geleden

Opmerkingen: We moved from Riskmaster X which had a black hole of support and it was difficult to get a hold of anyone, even your sales rep. JW Software has been a 180º difference in this. We were hesitant to go with a smaller developer for future development, but that worry was for nothing. We couldn't be more pleased with how our experience with JW Software/FileHandler has been.

Pluspunten:

The support is the best feature. They are personable and quick to respond. You feel connected to them and they seem eager to help you make the best use of their system.

Minpunten:

The version we are on is now considered legacy, forcing a costly upgrade to a newer version in the future. I wish it would have been a progressive upgrade included with the maintenance and support costs, as it is with Microsoft 365 or Adobe Creative Cloud.

Reactie JW Software

4 jaar geleden

We take pride in giving outstanding service to every customer here at JW Software. We are happy to hear that your experience was no exception, thanks for leaving the wonderful review! It is for people like you that we do what we do! We look forward to seeing you again!

Beverly
EVP in VS
Verzekeringen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

FH Review

4,0 4 jaar geleden

Pluspunten:

Software is easy to use for our employees.

Minpunten:

Dashboard functionality was misleading. We moved to Enterprise for clients but it has taken us a year and we still don't have all of the dashboards our clients requested. Now we have to program upgrades in Legacy (for staff) and Enterprise (for clients). There is no mobile app for inured workers to access claim information. Standard workflow is archaic.

Victoria
President in Costa Rica
Verzekeringen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

NIMBLE RESPONSIVE COMPREHENSIVE USER FRIENDLY

5,0 4 jaar geleden

Opmerkingen: I have used FH since the mid 90s JW Software has been very responsive in adapting FH to increasingly demanding regulatory requirements and has implemented changes to suit our needs

Pluspunten:

I was an English Major before Law School I am not tech savvy I use FH every day to assist clients with claims management, statistical analysis and budgeting It is extremely user friendly and the support staff can always help if I need support

Minpunten:

It's hard to find a complaint My staff and I use it Clients access it We use it to do Regulatory Compliance(OFAC HCRA etc) There is a variety of reporting available in canned reports but we also use AD Hoc queries Support Staff is stellar We are moving over to Enterprise this summer and are already excited about the potential as we test!

Reactie JW Software

4 jaar geleden

Thanks for taking the time to mention our exceptional support staff and leaving this great feedback! Did you know it is because of customers like you who organically evolve FileHandler Enterprise to meet the changing needs of the marketplace through user feedback and suggestions? It is for people like you that we do what we do! If you have any friends looking for Claims Processing Software, please send them our way - we will take great care of them.

Cyndy
Senior Director IT/Finance in VS
Verzekeringen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

FileHandler Enterprise - Best fit solution and amazing support staff....

5,0 4 jaar geleden

Opmerkingen: Filehandler supported our transition to paperless and allowed our users to work remotely. JW has great support staff. We have been working with JW for 20+ years.

Pluspunten:

Front end interface is user friendly and easy to navigate. Filehandler is scalable and customizable to fit our multi line type of business.

Minpunten:

Report scheduler is a challenge to work with. A very important feature for us since we have various reports going out to clients and production staff. Patiently waiting for the new release.

Reactie JW Software

4 jaar geleden

Everyone at JW Software loves to hear from customers like you! We are glad you experienced our unparalleled support services and user-friendly application! It is for customers like you that we do what we do!