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Wat is Neos?

Needles, een vertrouwde naam in casusbeheer, biedt nu een geheel nieuwe webgebaseerde oplossing. De meer dan 35.000 gebruikers en meer dan 2600 advocatenkantoren bieden decennia aan juridische informatie, gecombineerd en opnieuw ontworpen in de cloud. Needles biedt de meest robuuste werkstroomautomatisering, documentbeheer- en configuratieopties die op de markt zijn. Klanten krijgen eersteklas oplossingen tegen betaalbare prijzen en eersteklas klantenondersteuning.

Wie gebruikt Neos?

De doelmarkt is advocatenkantoren. Het platform heeft zijn niche in persoonlijk letsel, maar het ondersteunt ook medische wanpraktijken, familie, strafrecht, sociale zekerheid, immigratie, faillissement, verzekeringen voor veteranen en massale onrechtmatige daden.

Neos Software - 1
Neos Software - 2
Neos Software - 3
Neos Software - 4

Twijfels over Neos? Vergelijk met een populair alternatief

Neos

Neos

4,2 (121)
US$ 99,00
maand
Gratis versie
Gratis proefversie
69
19
4,2 (121)
4,1 (121)
4,3 (121)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 39,00
maand
Gratis versie
Gratis proefversie
112
15
4,6 (1.605)
4,6 (1.605)
4,7 (1.605)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Neos

Gemiddelde score

In totaal
4,2
Gebruiksgemak
4,2
Klantenservice
4,3
Functies
4,0
Prijs-kwaliteitverhouding
4,1

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Claribel
Claribel
Office Manager - Paralaegal in VS
Geverifieerde LinkedIn-gebruiker
Juridische dienstverlening, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Best way to manage every aspect of your files

5,0 7 dagen geleden Nieuw

Opmerkingen: I couldn't imaging working without it. It makes my job a lot easier.

Pluspunten:

Neos is very helpful to the attorney and staff. It helps us keep track of important dates and deadlines as well as stay up to date with the facts of the case. Thanks to many features, specifically the notes feature, we are able to efficiently communicate with our clients, providers, and counsel. I also like how smoothly it integrates with Microsoft Outlook.

Minpunten:

I am still trying to get used the changes that were recently made to the calendar.

Karl
attorney in VS
Rechtspraktijk, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

If you use Needles it is the best choice.

4,0 2 jaar geleden

Opmerkingen: Overall good and happy.

Pluspunten:

The merge from Needles was easy and painless. It is intuitive and easy to use.

Minpunten:

The intake pro needs to improve the reports. The reports are not as easy to run as they were in Needles.

Reactie Assembly Software

2 jaar geleden

Karl - Thank you for your 10 out of 10 recommendation. We appreciate your feedback and are always looking to improve Neos. We'd love to hear how we can improve the intake reports to make them easier to run. Our Product team will be reaching out to you directly. Thank you again for being a valued customer! - The Neos Team

Michael
Attorney in VS
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

A Very Expensive Microsoft 365 License w/ Very Little Additional Functionality

2,0 3 jaar geleden

Opmerkingen: Implementation was not great, and I was not migrating ANY data. I still do not believe I have everything I was supposed to get. I paid $1,000.00 to do the work during my onboarding that could have been done prior to my implementation. Because Neos requires 365, during onboarding you will get to make all your Microsoft 365 and Neos connections. I assume I paid $1,000 for someone to tell me how to make the connections and 3 hours of training? Not sure. I also was not told about a bug that Neos had which prevented data from being updated and saved more than once during my implementation. I did my implementation on a Friday, and attempted to input my cases into the system on the following Saturday and could not get anything to save. I was told the following Monday about the issue, was told it was a known issue, and would be resolved in a day or so. I spent all day Saturday trying to figure out what I was doing wrong for nothing. It was ultimately fixed. But just a frustrating experience. Everyone has been genuinely nice and understanding, the limitations of the software is where my issues really are.

Pluspunten:

Neos is customizable, which is nice. You can add whatever field you want to add to any tab. It allows you to collect and input whatever data you want and you are not nearly as constrained as you are with Trial Works in terms of customization. It has a nice display. Grouping contacts is easy. Apparently, there are a bunch of reports you can use.

Minpunten:

Functionality is not there. Commonsense things are missing from this platform. The system relies on and appears to be limited by Microsoft 365, which itself can be spotty. Neos is just Microsoft 365 apps all tied together, under a sleek looking display, but adds almost nothing to the 365-experience. 90% of the Neos platform is bundling all-things 365 together through a sleek looking display. The other 10% that you would expect Neos to have incorporated and built-in is missing. Templates have to be saved and then generated to be tested. You have to constantly change in and out of various tabs when creating a template to get your bookmarks. Good luck finding bookmarks for pronouns. I was told by Neos I should consider writing gender neutral. Ultimately, found out that I could code an if than statement in Needles should I want to use pronouns. Each bookmark in Neos will eat up a line or two of your template, which makes for errors. You can calendar within Neos, but you can't invite clients or "providers" or anyone outside your firm within Neos' calendaring feature, so it's an useless feature and users will need to rely Outlook. If you generate an email within Neos, by clicking an email link within a case, it is not saved unless you tag it in Neos. If you email a document from a case in Neos it does not prompt you with the various case contacts associated with your case so you must click through various tabs in your case file to get the email address(es) you need.

Reactie Assembly Software

3 jaar geleden

Michael, thank you for your candid review. We understand as a user of our desktop product, TrialWorks, your transition has involved additional modifications in converting to a web-based platform. We appreciate the opportunity to listen to the voice of our customers and share your personal experience with our Product Management team. Neos continues to evolve, adding new features monthly. We look forward to the opportunity to continue to work with you.

Maria
Paralegal in Costa Rica
Rechtspraktijk, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Neos is a life and time saver!

5,0 2 maanden geleden

Opmerkingen: Neos streamlines case management for paralegals by providing a centralized platform for document organization, accounting management, client communication, and document signing. With features like tags for organization, an accounting tab for financial tracking, and a texting feature for client correspondence, Neos ensures that all aspects of case management are efficiently handled within one platform. Integration with DocuSign further simplifies the process by automating document signing and saving signed documents directly to the case file. Additionally, the ability to link files and copy information between them enhances organization and efficiency, ultimately improving overall productivity and effectiveness in managing cases.

Pluspunten:

Neos has been a game-changer for my day-to-day tasks as a paralegal. It's like having a personal assistant right at my fingertips, keeping all case documents neatly organized with tags for easy retrieval. The accounting feature is a lifesaver, giving me a clear snapshot of financials before settlement. I also love the texting feature - it's been a key for keeping track of client communications, all within the platform. Plus, the integration with DocuSign makes signing documents a breeze. But what really stands out for me is how effortlessly I can link companion cases and transfer information between files, keeping everything running smoothly. Overall, Neos has become an indispensable tool in my daily workflow, making case management a breeze.

Minpunten:

The lack of email notifications for client texts or signed documents. It would greatly enhance communication efficiency if the platform could alert users via email when clients send texts or sign documents, ensuring that no important messages or updates go unnoticed.

Jordan
Paralegal Office Manager in VS
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Needles Neos

4,0 2 jaar geleden

Opmerkingen: Overall I like Needles Neos. I have used Needles in general for the last 6 years so its something that I know and feel comfortable using and havent had many issues that werent easily fixed.

Pluspunten:

I like that it is cloud based and I can log into anywhere I have cell or wifi connection. Helps when I need to work from home or if I am having to travel for work I can easily get access to what I need to assist in handling calls for work.

Minpunten:

Sometimes it glitches a lot and you have to completely close out and sometimes restart to be able to log back into the system.

Reactie Assembly Software

2 jaar geleden

Jordan - Thank you for your 4-star rating. We appreciate your feedback and candid review of the product. Thank you for being a valued customer over the past 6 years! - The Neos Team