--- description: Ontdek de plus- en minpunten van SmartSurvey en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SmartSurvey - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Enquête software](/directory/30092/survey/software) > [SmartSurvey](/software/57112/smartsurvey) # SmartSurvey Canonical: https://www.capterra.nl/software/57112/smartsurvey Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.nl/software/57112/smartsurvey?page=2) > SmartSurvey is een online enquête-oplossing die iedereen helpt enquêtes te maken, gegevens te verzamelen en resultaten te analyseren. > > Oordeel: score van **4.6/5** door 114 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt SmartSurvey? Academici, consultants, bedrijven, multinationals, overheid, publieke sector, non-profit ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 114 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: SmartSurvey - **Locatie**: Tewkesbury, VK - **Opgericht**: 2010 ## Commerciële context - **Beginprijs**: £ 45,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, Finland, IJsland, India, Japan, Mexico, Noorwegen, Verenigd Koninkrijk, Verenigde Staten, Zweden ## Functies - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare sjablonen - Aanpasbare vragen - Activiteitendashboard - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Benchmarking - Dashboard - Distributie via meerdere kanalen - E-mailbeheer - E-mailmarketing - Engagement tracking - Enquêtes en feedback - Enquêtes opstellen - Feedbackbeheer - Formulierbeheer - Formulieren maken en ontwerpen - Gegevens importeren en exporteren - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Klantensegmenten - Logica voor overslaan - Mobiele enquête - NPS-enquêtestructuur - Offline antwoorden verzamelen - Panelbeheer - Proces- en workflowautomatisering - Pulse surveys - Rapportage en analyse - Rapportage en statistieken - Sentimentanalyse - Sjabloonbeheer - Slepen en neerzetten - Sms-berichten - Statistische analyse - Third-Party Integrations - Tools voor gegevensanalyse - Trendanalyse - URL's aanpassen - Visuele analyse - Voorwaardelijke logica - Vraagstructuren - Vragenbibliotheek ## Integraties (3 in totaal) - Google Analytics 360 - Salesforce Sales Cloud - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) ## Gerelateerde categorieën - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) - [Formulier software](https://www.capterra.nl/directory/33235/form-builder/software) - [Poll tools](https://www.capterra.nl/directory/31220/polling/software) - [NPS-software](https://www.capterra.nl/directory/32075/nps/software) - [Software voor medewerkersbetrokkenheid](https://www.capterra.nl/directory/30817/employee-engagement/software) ## Alternatieven 1. [Typeform](https://www.capterra.nl/software/137289/typeform) — 4.7/5 (945 reviews) 2. [UmfrageOnline](https://www.capterra.nl/software/201674/enquetes-maken) — 4.6/5 (1554 reviews) 3. [Google Forms](https://www.capterra.nl/software/176571/google-forms) — 4.7/5 (11366 reviews) 4. [SurveyMonkey](https://www.capterra.nl/software/32728/surveymonkey) — 4.6/5 (10427 reviews) 5. [Jotform](https://www.capterra.nl/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) ## Reviews ### "Easy to use product, with great customer service" — 4.0/5 > **Suzanne** | *14 november 2017* | Vastgoed | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: We are using SmartSurvey to gather views from both our employees and our customers. We have set up a few surveys now, collecting responses in the form of free text boxes, radio buttons and drop downs. The dashboard is easy to navigate. It is helpful to have the option to use pre-programmed questions and our own corporate template. The response formats are professional and the skip logic is easy to implement. There are comprehensive online guides for each stage of creating and using the survey. Where we needed additional help, the customer service was prompt. > > **Minpunten**: It doesn't seem possible to customise the formatting of text within a question (italic, bold, paragraphs etc.); this would be a useful tool. > > High quality surveys are straightforward to put together and send to a large number of people. ----- ### "Excellent system and fabulous support" — 5.0/5 > **Nicole** | *26 juli 2024* | Maatschappelijk werk | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We use SmartSurvey for a variety of functions (assessment tools, customer feedback, key documentation) and it's adaptable enough to work in all these situations. The support is exceptional. Whenever I've had an issue or needed support the team have gone well beyond expectations. > > **Minpunten**: There is really nothing I would change. It even has a quick learning curve so even less obvious features are mastered first time. > > I've been using the system for over four years. We started out with a basic account that did everything we needed at the time. It is so easy to use and adaptable that we've extended our usage and tools and now use SmartSurvey for all documents that we ask our clients to complete. We can analyse responses and create reports without effort. ----- ### "SmartSurvey does not meet design requirements." — 3.0/5 > **Allison** | *26 juni 2018* | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: SmartSurvey is a platform that does have very good functions to be considered one of the best in the market of surveys, however, it should be stressed that this platform is very good to maintain opinions with a better status. > > **Minpunten**: SmartSurvey does not fulfill what it promises, because when you go to the registration page, the design is very nice, but when you finish the registration, they send you to a page where nothing that was previously seen is like that, since they give a design horrible with colors that do not attract attention. ----- ### "SmartSurvey - the Smart Choice\!" — 5.0/5 > **Andrew** | *8 oktober 2020* | Overheidsadministratie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Easy to use, with helpful support available. Many templates, example questions and question types with the ability to write your own surveys with your own images and logos. > > **Minpunten**: There could be more exported data types, and more options within the analysis reports. > > Excellent experience - I'd recommend this to anyone\! ----- ### "Good customer experience" — 5.0/5 > **Annabel** | *18 september 2020* | Juridische dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Happy with the ease of use of this product, the underlying software is flexible and makes production of useful reports fairly easy. > > **Minpunten**: Would prefer more options around free text reporting. The new pricing structure is a little more confusing and my costs went up upon migration from the legacy account. > > very useful for global or in house company surveys ----- Pagina: 1 / 6\ Volgende: [Volgende pagina](https://www.capterra.nl/software/57112/smartsurvey?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/57112/smartsurvey) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens