ThunderTix

door Thunder Data Systems

Wie gebruikt ThunderTix?

Ondersteunt organisaties op het gebied van uitvoerende kunsten - theaters, dans, gala's en komedie - plus livemuziek, rondleidingen en festivals. Evenementvermeldingen in het Engels, Frans en Spaans.

Wat is ThunderTix?

Ondersteuning van de uitvoerende kunsten en locaties voor livemuziek met volledig geïntegreerde tools om je kassa efficiënt te beheren: gereserveerde zitplaatsen, abonnementen, fondsenwerving, cadeaubonnen, marketing, merchandise, klantentrouw, kortingsbonnen en enquêtes. De enige service zonder ticketkosten; voeg optioneel entreegeld toe en hou alle omzet. Gebruik de gratis proefversie om uitmuntende klantenservice te ervaren en ontdek waarom ThunderTix een uitstekende keuze is voor live optredens.

ThunderTix - Details

Thunder Data Systems

http://www.thundertix.com

Opgericht in 2000

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ThunderTix - prijsoverzicht

ThunderTix heeft geen gratis versie maar biedt wel een gratis proefperiode. ThunderTix betaalde versie vanaf US$ 65,00/maand.


Beginprijs

US$ 65,00/maand

Gratis versie

Nee

Gratis proef

Ja

ThunderTix - implementatie en ondersteuning

Ondersteuning

  • 24/7 (contact met medewerker)
  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web
  • Mobiel - iOS native
  • Mobiel - Android native

Training

  • Live online
  • Webinars
  • Documentatie

Functies van ThunderTix

  • Badgebeheer
  • Blokbeheer voor kamers
  • Bruiloften en partijen
  • Budgettering
  • Conferenties/congressen
  • Enquêtes en feedback
  • Expositie- en leveranciersbeheer
  • Gamification
  • Kaartverkoop
  • Promotie via social media
  • Sponsorbeheer
  • Vrijwilligersbeheer

Bekijk de volledige lijst van Event management software

  • Beheer van deelnemers
  • Bevestigingen/herinneringen
  • Evenementenkalender
  • Kortings- en couponbeheer
  • Marketingmanagement
  • Online betalingen
  • Online registratie
  • Promotie via social media
  • Wachtlijstbeheer
  • Websitebeheer

Bekijk de volledige lijst van Event planning software

  • Beheer van gastenlijsten
  • Drukken van badges
  • Gegevens importeren en exporteren
  • Gegevenssynchronisatie
  • Kaartverkoop
  • Leads vastleggen
  • Multi-evenementenbeheer
  • Onderverdeling van deelnemers
  • QR-codes
  • Rapportage en analyse
  • Zoeken in gastenlijsten

Bekijk de volledige lijst van Event registratie software

  • Beheer van deelnemers
  • Beheer van levensmiddelen en dranken
  • Contractbeheer
  • Evenementenbeheer
  • Factureren
  • Klantenbeheer
  • Multi-faciliteit
  • Personeelsbeheer
  • Reserveringenbeheer
  • Resourcebeheer
  • Verkoopbeheer

Bekijk de volledige lijst van Locatiemanagement software

  • Bemiddeling van kaartverkoop
  • Consessiebeheer
  • Kaartverkoop
  • Kaartverkoop ter plaatse
  • Kassasysteem
  • Klantgegevensbeheer
  • Mobiele kaartverkoop
  • Online kaartverkoop
  • Overzicht beschikbare plekken
  • Personeelsbeheer
  • Promotiebeheer
  • Seizoenskaarten
  • Streepjescodes en tickets scannen
  • Thuis afdrukken
  • Tickets reserveren
  • Websitebeheer

Bekijk de volledige lijst van Ticketing systemen

ThunderTix alternatieven

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Reviews van ThunderTix

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,6
Klantenservice 4,8
Functies 4,5
Waar voor je geld 4,7

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Sergio G.
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 24-2-2016

"Easy Interface. Easy to Setup. Reliable & A+ Professional Customer Service."

Opmerkingen: I enjoyed the overall experience. What was great about ThunderTix was a combination of two things, dependability and customer service. Whenever I had a question they answered it either by phone or email in a timely manner. They were also very thorough as to what you cannot and could do. With much creativity and flexibility there isn't really much you cannot do with their ticketing system.

Pluspunten: It's affordable with its different ticketing plans, and you are not stuck paying an outrageous percentage of your sales.
*Customer Service
*Dependable
*Automated Pre-sale system
*Automated Post-sale system
*Works on smartphones and tablets with easy.
*Promotional tools.
*Easy simple buttoning system even low tech Church volunteers of an elderly age were able to operate.
*SSL Encryption on their end.
*Works with multiple merchant portals

Minpunten: I am not really sure. They seem to even be concerned about quickly changing their system to benefit you from their open customer support page. You can see what the customers complained about, and even how they solved it. It was freaking incredibly risky, but also awesome to see how they fixed it. So if there are issues which I did not experience, they probably won't last too long.

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 24-2-2016
Lauren B.
Senior Marketing Director
Entertainment, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 15-5-2020

"Customer Service A+"

Opmerkingen: We have been using Thundertix for nearly three years, and have been big fans of the software from the beginning, but their response to changing needs during the COVID-19 crisis have made us ThunderTix fans for life. The Thundertix team has quickly and efficiently continued to add new features that are critical during this time. The newly added options to bulk refund tickets to gift certificates and add automated social distancing seating charts are GAME CHANGERS for our industry right now. They have saved our staff hours of time and energy by implementing easy to use, effective features. Plus, they are in my opinion the absolute best bang for your buck that you can get in a ticketing software. They have lower per ticket rates than most of their competitors with superior service.

Pluspunten: The software is incredibly user friendly. The low per ticket cost was the greatest deciding factor for us, but we have been wowed by their customer service and breadth of features. We are a non-profit theatre company that operates 10 small venues (sub 300 seats). Things we love: assigned seating, easy transfer and refund options, PDF tickets, unlimited user accounts (we have lots of ticketing volunteers), integrated email, offer to round up to nearest $5 for donation, bulk discount code creation, season tickets, pre and post event surveys.

Minpunten: We would like to see more versatility within season tickets, such as creating season or package tickets across multiple venues. We would like to see additional versatility with coupon codes, such as creating a code that can be used only once per person.

  • Bron van de reviewer 
  • Beoordeeld op 15-5-2020
Connor J.
Webmaster
Religieuze instellingen, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 5-1-2021

"Great Customer Service and User Friendly!"

Pluspunten: Thundertix is fantastic when it comes to customer service, answering all requests in a timely fashion. It is also very user friendly! We have received several compliments from parishioners, most of them older, that it is so easy to select their seat for church.

Minpunten: No cons! Everything works well and the service is great!

  • Bron van de reviewer 
  • Beoordeeld op 5-1-2021
Geverifieerde reviewer
Group Sales Representative and Events Assistant
11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    2 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    2 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    3 /5
  • Waarschijnlijkheid van aanbeveling
    5/10
  • Bron van de reviewer 
  • Beoordeeld op 22-6-2018

"Fine but not the best option out there"

Opmerkingen: I feel like the biggest benefit is the price and the customization of the software. I would highly recommend spending quality time on the set-up to ensure you're using it to the best of its ability for your organization.

Pluspunten: The customization is really nice -- from show details, customer reminders, and prices. The customer side of things is really clean and well setup.

Minpunten: The navigation can be non-intuitive, but understandable once you get the lay of the land. The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end. Even leaving notes about orders that you couldn't later update would get irritating for the small space provided.

Antwoord van de leverancier

van Thunder Data Systems op 18-10-2018

Thanks for your great feedback. We spent a bit of time this year trying to improve our interlinking to make it easier than ever, and our efforts will continue. We truly want to be the most efficient, time saving software.

If you have specific suggestions, I am all ears. You are welcome to write me directly, or you can create a feature request once you're logged in.

I'll look forward to hearing from you!

  • Bron van de reviewer 
  • Beoordeeld op 22-6-2018
Robin W.
Children's Ministry Director
Religieuze instellingen, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 23-11-2020

"Children's Ministry Registration Made Easy"

Opmerkingen: We use ThunderTix at our church to have parents register their children for Sunday Worship service(s). With COVID guidelines we feel this is a simpler way to meet social distancing and the cleaning factor of our computer KIOSKS. Both the pre school director and myself like knowing who will be in each service so that we can plan our teachers and class sizes. Parents have easily navigated our website to the link for ThunderTix and have been able to register their children.

Pluspunten: I like that ThunderTix lets us imput dates and times for our events and services. I like receiving the email notice that someone has used ThunderTix. I like that we can make it cost nothing or something again based on our individual event. I appreciate the easy use for our families as they register their children for our Sunday Worship services. I like that parents are able to include a message in their reservation if needed.

Minpunten: When I change my setting from Public to Private I have noticed some of our parents still register their children for our Sunday Worship and they think I have received the notice when in fact I didn't because I changed the setting to Private. So, on a few Sundays I have missed some of the kids whose parents thought they were registered. To avoid this I have left the registration "open" but parents still think it closes at noon on Thursday.

  • Bron van de reviewer 
  • Beoordeeld op 23-11-2020