TimeTrade

TimeTrade

door TimeTrade Systems

Wie gebruikt TimeTrade?

TimeTrade Scheduler kan worden geschaald om te voldoen aan de eisen van bedrijven van elke omvang, van 's werelds grootste detailhandels, banken en technologieorganisaties tot duizenden kleine en middelgrote bedrijven.

Wat is TimeTrade?

TimeTrade is 's werelds toonaangevende intelligente oplossing voor het plannen van online afspraken, voor bedrijven van elke omvang, van de grootste detailhandels, banken en technologieorganisaties ter wereld tot duizenden kleine tot middelgrote bedrijven. Verbind prospects en klanten op het hoogtepunt van hun interesse via elk kanaal met het juiste teamlid. Scheduler verhoogt je omzet door gepersonaliseerde klantervaringen te creëren en maximaliseert de efficiëntie van je team gedurende het gehele traject van de kopers.

TimeTrade - Details

TimeTrade Systems

https://www.timetrade.com

Opgericht in 1999

TimeTrade - Prijsoverzicht

TimeTrade heeft geen gratis versie maar biedt wel een gratis proefperiode. TimeTrade betaalde versie vanaf US$ 78,00.

Beginprijs

US$ 78,00

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van TimeTrade

Afspraken software
Afspraakherinneringen
Geautomatiseerde planning
Groepsplanning
Kalendersynchronisatie
Klantendatabase
Mobiele toegang
Multilocatie
Online betalingen
Online reserveren
Reserveringsbeheer voor kamers
Terugkerende afspraken
Beladingsstatus bijhouden
Documentbeheer
Geautomatiseerde planning
Kalenderbeheer
Multilocatie
Online reserveren
Op regels gebaseerde planning
Terugkerende afspraken
Waarschuwingen/Meldingen
Zelfserviceportal
Afspraakplanning
Faciliteitsplanning
Geautomatiseerde planning
Groepsplanning
Klasplanning
Multilocatie
Personeelsplanning
Realtime planning
Reserveringsbeheer voor kamers
Resources plannen
Waarschuwingen/Meldingen

Reviews van TimeTrade

5 van 65 reviews worden weergegeven

In totaal
4,2/5
Gebruiksgemak
4,2/5
Klantenservice
4,1/5
Functies
3,9/5
Waar voor je geld
4,3/5
Alex B.
Manager
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 30-8-2018

"This is THE booking solution for small businesses and entrepreneurs"

Opmerkingen: Since I've started using TimeTrade I've been able to more easily book and have appointments kept with clients. It's very easy for both the user and the client to input information for the calls. Nice to be able to integrate it into websites and social media! Overall, definitely recommend! You can't really beat the price.

Pluspunten: After you have it set up, it works seamlessly without you having to do much.
You can set many different types and lengths of appointments/calls.
It's easy to create and adjust the times you're available for the different appointments/calls.
It automatically sends you and the other person emails about the calls AND a reminder email!
If you connect it to your calendar, it auto-inputs your meetings so you're never double-booked!
Amazing pricing.

Minpunten: It can be a little confusing to set up and the tutorial videos don't always address all your issues.

  • Bron van de reviewer 
  • Beoordeeld op 30-8-2018
Geverifieerde reviewer
Senior Business Development Manager
Computersoftware
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 19-5-2018

"Been using the tool for over 5-years. It has made booking meetings so much easier. "

Opmerkingen: The time it saves not having to sending emails back &forth trying to sync calendars when trying to book a meeting. How easy it is to create different booking options.

Pluspunten: How easy it is to create different booking options. I created 6 different options to book meetings depending on the type of meeting I would like to schedule. Really like the new feature that will block out 5-minutes after a call so you do not schedule calls back-to-back.

Minpunten: Wish you could change the time zone for a point in time. For example, if I am traveling to a tradeshow in a different state (PST) and I am sending out meeting invites to prospects, I would like the calendar invite to show the time in the time zone I will be in and not the time zone I am currently in (EST).

Antwoord van de leverancier

van TimeTrade Systems op 29-5-2018

Thanks for the thoughtful review. We are thrilled you're getting such great value from TimeTrade. Also, we'll make sure that this feature request is considered in a future product release.

  • Bron van de reviewer 
  • Beoordeeld op 19-5-2018
Sheri B.
MT
Gezondheid, wellness en fitness, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Beoordeeld op 14-9-2018

"Absolutely no customer support response in 4 days. Left me hanging"

Opmerkingen: My clients love the simplicity of the program and I like the cost. For 6 years, things have been going good. I never liked that I had to email for help instead of calling, but they always managed to resolve any glitches I experienced. Lately, however, I have been having a lot more serious problems that affect my business and when I reach out for help I get zero replies from them. It's been days and I've heard nothing back from them. MY clients literally can't schedule at available times because they won't show as available. This scheduler is not allowing my clients to schedule with me and they don't seem to care. I don't even know how to get me money back because there's no way to contact them.

Pluspunten: I liked the price and simplicity of the program.

Minpunten: There is no phone number for customer support, so when there's a problem you can't talk to anyone. I've had a few problems in the last six years and I had to submit a request for help. They fixed the glitch each time. However, I've been having more serious problems lately and when I submitted a request for help ticket, I got an automated response saying they received my request but I am getting zero response. They've completely left me hanging. It looks like I will be forced to find a new program that actually allows my clients to schedule with me.

  • Bron van de reviewer 
  • Beoordeeld op 14-9-2018
Geverifieerde reviewer
Sr. Manager, Marketing Analytics & Operations
Vastgoed, 501-1.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 12-2-2018

"TimeTrade- Easy solution to customer interactions"

Pluspunten: The round robin option has made life very easy for our shared customer experience team. It's also very easy as a manager to see how people's days are being spent and the impact these interactions are having on our customer experience as a whole. Our customers, even those that are less technical, have little trouble understanding this tool and how they can use it to schedule time with our team.

Minpunten: It would be beneficial to get more robust reporting and data that we can match back to tasks in Outlook and SFDC. We are able to export data to get the views and reporting we need but a dashboard view that is easily shared with users of management's choosing would go a long way towards visibility and transparence of the team's activities.

  • Bron van de reviewer 
  • Beoordeeld op 12-2-2018
Brendan P.
Financial Advisor
Financiële dienstverlening, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 26-7-2018

"The best return on year I have ever made in my life."

Opmerkingen: Save an estimated hundred hours per year.

Pluspunten: This has been a game changer for me as an advisor. I have always battled with scheduling in a day and age where people are so busy and hard to get a hold of. I have turned 100 hours of calling/scheduling per year into e-mail links so people can book what they want when they want it. Phone tag has almost been completely eliminated. You do the math for yourself on what you spend following up with people booking appointments.

Minpunten: There are no complaints - I have some issues from time to time with my Outlook integration but I spend less than an hour per year on updates and getting my IT to help so still the return is ASTRONOMICAL on my money.

  • Bron van de reviewer 
  • Beoordeeld op 26-7-2018