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Waystar
Wat is Waystar?
Waystar biedt cloudgebaseerde technologie van de volgende generatie die de inkomstencyclus van de gezondheidszorg vereenvoudigt en verenigt. Het innovatieve platform laat klanten meer verzamelen met minder kosten en minder stress, zodat ze zich kunnen concentreren op hun doelen, patiënten en gemeenschappen. Waystar scoort sinds 2010 elk jaar Best in KLAS clearinghouse en voerde in Black Book enquêtes meerdere ranglijsten aan in zowel medische claimverwerking als oplossingen voor patiëntenbetalingen.
Wie gebruikt Waystar?
Waystar biedt een uitstekend beoordeelde klantervaring aan meer dan 450.000 leveranciers, ziekenhuizen, gezondheidssystemen, organisaties voor ambulante diensten en partners.
Twijfels over Waystar?
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Waystar
Andere goede alternatieven voor Waystar
Reviews over Waystar
Using Navicure for the 1st time was fairly easy.
Opmerkingen: Easier way to find the reason of the rejected and denied claims daily.
Pluspunten:
Navicure is absolutely great for daily reporting! There are various reports that can be review such as the daily productivity, rejection and denial type on your claims. You can work them by the denied reason, insurance company or the dates of service.
Minpunten:
Some of the rejections reason/descriptions are not that clear and sometimes will need the help from customer service to determine the best way to fix however here is short wait time to get assistance. The rejection also sometime duplicate in more than on category but when one is completed it does remove it's self from the other categories as well.
Functional, easy-to-use software
Opmerkingen: Consistent product with results. New features added regularly
Pluspunten:
Integrates with eClinicalworks EMR. Claim information drops immediately into our EMR
Minpunten:
New features and functions that are added require additional fees.
Waystar is the Way to Go
Opmerkingen: Keep up the good work. Looking forward to a good future together
Pluspunten:
Good tracking of claims and errors in those claims to fix. Easy to navigate the site and pages.
Minpunten:
Can't think of anything I like Least, everything runs smoothly.
Eerder overwogen alternatieven:
Choose Another Company...much better options out there than Waystar
Opmerkingen: I haven’t been happy with the service when they were NAvicure or Waystar.
Pluspunten:
I didn’t feel that their software was very useful.
Minpunten:
The company is costly. There clearinghouse isn’t very effective with all insurances. I had to manually bill some insurances since their clearing house couldn’t do it. They charge you extra to find out about denials. When you have issues, you can’t reach customer service well. There customer service isn’t good with getting back to you. When you leave their service, they require 90 notice to get there money. When you give notice on April 24, they cancel you on 7/30 to get as much money as they can. By the way, my renewal date was June 1, but they still made me go to 7/30 to pay them. When asked to talk to a supervisor, [SENSITIVE CONTENT HIDDEN] in Customer Relations kept telling me that I had to pay up to 7/30 or could pay all 90 days fees now to be done on 4/30. I asked 3 times for a supervisor and didn’t hear from anyone. They just want money and don’t care about their customers.
Easy to Use
Opmerkingen: I like using all the apps within ESolutions. I really like the MAVEN software for submitting ADRs and appeals.
Pluspunten:
I really like the ease of use between all the apps in Esolutions. The eligibility checks for monthly is a great feature to have.
Minpunten:
Sometimes the eligibility takes a long period of time.
