Wat is InTouch?

Our industry leading CRM provides sales and marketing solutions built exclusively for the health & fitness industry. From lead generation to member engagement, our products/services are designed to streamline workflows, improve staff productivity and promote revenue driving decisions.

Wie gebruikt InTouch?

Lead Generation, Marketing, Sales and Member Retention software for health and fitness clubs of all sizes.

Waar kan InTouch worden geïmplementeerd?

Cloudgebaseerd
On-premise

Over de leverancier

  • InTouch Technology
  • Opgericht in 2005

Ondersteuning voor InTouch

  • Telefonische ondersteuning
  • Chatten

Beschikbaar in deze landen

Canada

Talen

Niet door leverancier verstrekt

Over de leverancier

  • InTouch Technology
  • Opgericht in 2005

Ondersteuning voor InTouch

  • Telefonische ondersteuning
  • Chatten

Beschikbaar in deze landen

Canada

Talen

Niet door leverancier verstrekt

Video's en afbeeldingen van InTouch

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Vergelijk de kosten van InTouch met soortgelijke producten

InTouch

InTouch

Geen prijzen verstrekt door leverancier
Gratis versie
Gratis proef
US$ 15,00/maand
Gratis versie
Gratis proef
US$ 0,00/maand
Gratis versie
Gratis proef
US$ 15,00/maand
Gratis versie
Gratis proef

Functies van InTouch

  • Bestemmingspagina's en webformulieren
  • Drip -campagnes
  • Interactie bijhouden
  • Leads beheren
  • Leads vastleggen
  • Leadsegmentering
  • Marketingautomatisering
  • Personalisatie
  • Prestatiemeetwaarden
  • ROI-tracking
  • Segmentering
  • Sjabloonbeheer

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Reviews over InTouch

Gemiddelde score

In totaal
3,8
Gebruiksgemak
3,7
Klantenservice
4,4
Functies
3,5
Waar voor je geld
4,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
34%
4
26%
3
24%
2
16%
Lauren
Sales Rep in VS
Gezondheid, wellness en fitness, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Easy to use and Easy on the eyes

5,0 vorig jaar

Opmerkingen: Overall InTouch has been very helpful for me and the others in my office. Knowing when and who to contact in terms of leads was extremely helpful for us in closing sales! I would absolutely recommend InTouch to other companies.

Pluspunten:

InTouch has been my favorite CFM system I have used. It is user friendly and aesthetic! I relied on this software daily especially since it synced with our other software, ABC.

Minpunten:

The Search Engine does not work as well as I would like and I would like better options to generate emails in a way for me to copy and paste to send mass emails.

Vince
Owner in VS
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Long Term Customer

4,0 vorig jaar

Opmerkingen: Very crucial to our business. Great staff - that's the main reason I haven't shopped for another vendor.

Pluspunten:

InTouch Drive has many features that would be perfect for clubs where sales people sit at desks in front of computers most of the day and love mostly tech stuff. I wish they had a more streamlined version - like their older version last year - in fast paced clubs with less staff that multi-tasks. Having said that, the customer support staff is super helpful and a pleasure to deal with. I also like the upgrades to their email creation features. I have been using InTouch for over 10 years now and plan on continuing.

Minpunten:

As stated above - some of the new navigation features such as texting and recording phone calls seem more difficult than the old version. My staff and I feel like we never grasped the right way to use all the features.

Ben
Sales in VS
Horeca, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

It's ok, but it can be improved

3,0 vorig jaar

Opmerkingen: I've been using the "new" version for the last 6 months and I miss the old (flash-based) version. All of my co-workers feel the same way. The old system wasn't as "pretty" and had the same awful search issues, but it was faster and didn't require as many clicks to accomplish tasks.

Pluspunten:

Fairly easy to use once you understand the flow. Legacy reporting is good.

Minpunten:

Too many "clicks" are needed to achieve what you want to accomplish in certain circumstances. Interface is confusing, clunky, and slow. Front-end scaling isn't that great on my laptop. Search feature is absolutely HORRENDOUS and has always been that way. (I.e. - You type in "Jim Smith", you see it for a second, and then it switches to "Jim Acer". Delete the "th", type the letters in again, and then "Jim Smith" *may* appear.) New report generation is insanely confusing (thank goodness they left a way to do the "legacy reporting"!) No way to do batch updates to records (I.e - I send a mass email, but have to update the communication to each individual record). Other smaller issues exist as well...

Xavier
Membership Manager in VS
Gezondheid, wellness en fitness, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Miss the Old but the new will do

4,0 vorig jaar

Pluspunten:

I preferred when we had flash and really liked the old system but the new one completes all the same tasks. I do not have access to all functions so can only give a biased view based off what I can use. I like how quickly incoming leads are updated and the team is notified and I like how easy it is to track who we have contacted

Minpunten:

The new design was a bit hard for me to understand. I miss when we had flash - I had become very familiar with the old set up and have not enjoyed slowly relearning.

Geverifieerde reviewer
Sales Manager in VS
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Utilized InTouch Technology for gym membership sales to follow up with leads.

4,0 5 jaar geleden

Opmerkingen: Simple to use daily task list helped with productivity, keeping the sales team on top of their leads which resulted in higher sales.

Pluspunten:

InTouch is incredibly user friendly and guides the salesperson through their day by setting up a list of leads to follow up with in a very specific order. The salesperson can simply follow the list and stay productive without the manager having to give them tasks.

Minpunten:

This may have changed, but when I used this software they did not have text capability through the software itself. Switched to another platform because of this.

Reactie InTouch Technology

vorig jaar

With the launch of InTouch DRIVE we have added full texting capabilities which include: -Drip -Appointment Alerts -Broadcast -1-1 messaging -Opt-ins -Text-in-to-Win promos