--- description: Ontdek de plus- en minpunten van Key Survey en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Key Survey - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Enquête software](/directory/30092/survey/software) > [Key Survey](/software/40388/enterprise-survey-software) # Key Survey Canonical: https://www.capterra.nl/software/40388/enterprise-survey-software Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/40388/enterprise-survey-software?page=2) > Enquêtesoftware op ondernemingssniveau voor grote organisaties die feedback verzamelen binnen hun bedrijf en bij hun klanten. > > Oordeel: score van **4.6/5** door 40 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Key Survey? Voor middelgrote tot grote ondernemingen, met nadruk op de Fortune 2000. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 40 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.4/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: WorldAPP - **Locatie**: Braintree, VS - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 10.000,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - Aanpasbare formulieren - Aanpasbare sjablonen - Activiteitendashboard - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Benchmarking - Dashboard - Distributie via meerdere kanalen - E-mailmarketing - Engagement tracking - Enquêtes en feedback - Enquêtes opstellen - Feedbackbeheer - Gegevensverzameling via meerdere kanalen - Gegevensvisualisatie - Klantensegmenten - Logica voor overslaan - Offline antwoorden verzamelen - Pulse surveys - Rapportage en analyse - Rapportage en statistieken - Sentimentanalyse - Tekstanalyse - Toezicht houden op klachten - URL's aanpassen - Visuele analyse - Vraagstructuren - Vragenbibliotheek ## Integraties (2 in totaal) - IBM Cognos Analytics - SAP BusinessObjects Business Intelligence ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) ## Gerelateerde categorieën - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) - [Software voor medewerkersbetrokkenheid](https://www.capterra.nl/directory/30817/employee-engagement/software) - [Marktonderzoek software](https://www.capterra.nl/directory/10041/market-research/software) - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) ## Alternatieven 1. [Workhuman](https://www.capterra.nl/software/125670/workhuman) — 4.8/5 (2157 reviews) 2. [Connecteam](https://www.capterra.nl/software/153140/connecteam) — 4.6/5 (5120 reviews) 3. [SurveyMonkey](https://www.capterra.nl/software/32728/surveymonkey) — 4.6/5 (10432 reviews) 4. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24071 reviews) 5. [Jotform](https://www.capterra.nl/software/158456/jotform-4-0) — 4.7/5 (2845 reviews) ## Reviews ### "Satisfactory" — 4.0/5 > **Phil** | *16 juni 2017* > > **Pluspunten**: Very rigorous logic and an easy editing interface. The launch feature also makes it easy to track completion and progress. > > **Minpunten**: Not as many question-type options as other platforms (i.e., ranking drag and drop), and the designs can use some updating. ----- ### "KeySurvey works well for my needs" — 4.0/5 > **Michael** | *15 juni 2017* > > **Pluspunten**: It is easy to use. I'm a big fan of the show/hide feature. I also like the branching options. The reporting tool is great as well. > > **Minpunten**: I've used other survey tools that have more bells and whistles and more layouts, but I've also never had a need for those. ----- ### "Good product, flexible and intuitive" — 5.0/5 > **Julien** | *20 juni 2017* > > **Pluspunten**: There are far more possibilities to customise actions and responses than with other products. It makes the software really versatile, and it's easy to integrate. The support is excellent. > > **Minpunten**: There is still room for improvement, in particular around the layout options of the pre-defined layout. Very little customisation is available with regards to laying out the questions in a specific way. Using the non pre-defined layout is very fiddly, and so it can make life difficult. The software is still very expensive. ----- ### "on par with other systems in most areas" — 4.0/5 > **BENJAMIN** | *15 juni 2017* > > **Pluspunten**: The platform is easy to use and doesn't take long to learn. Efficiency is key and the more intuitive a product is the more likely we are to use it. > > **Minpunten**: It can take a bit of effort at times to figure out the best way to do things within the software. It has a lot of capabilities and if you aren't constantly pushing the boundaries of what you know you could miss some of what is offered. ----- ### "Excellent survey platform" — 5.0/5 > **Travis** | *26 maart 2015* > > I love the KeySurvey platform. We use it for most all of our surveys - some internal and some external with our partners. I rated it 5 stars overall because it can pretty much do everything from a survey perspective. I rated the customer service 4 stars because sometimes it's hard to understand them and I prefer to reach them over the phone vs. online. Lastly, only 4 stars for ease of use because when updates and/or changes are made, it's not always easy to get use to the changes but those at least are not very frequent. Maybe once a year but still it takes a little time to get use to. Overall, I'm very happy with the product and will continue to use it for the foreseeable future. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/40388/enterprise-survey-software?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/40388/enterprise-survey-software) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens