Lone Wolf Back Office

Excellent program design specifically for real estate.

Opmerkingen: This software is the main focal point in my business. I'd be lost now without it. When I started I used ledger books to post entries, what a difference a few years can make. No more going over ledgers when you are out by a few cents. It basically does most of the work for you!

Pluspunten:

Ease of use. The different components all work together to provide everything you need to run your real estate business efficiently. We receive regular updates throughout the year, things that help our business run smoothly. Lone Wolf listens to the companies using their products, this is huge. After using two other programs this one is by far the best. I have recommended it to many other real estate offices. In this business that changes on a daily business, you require the best up-to-date equipment to work with...and this, in my opinion, is it! I have used Lone Wolf for over 20 years. I've watched it grow and change and as our business has done the same.

Minpunten:

Would love to see an advertising program as part of the listing side, something that could be used to submit to the newspaper or other means of advertising.

Every Real Estate Brokerage Big or Small should use this!

Opmerkingen: This software has thought of everything as far as accounting and running a real estate brokerage. Their support is excellent. Always available and speedy answers.

Pluspunten:

This software has thought of pretty much everything that is needed for your accounting transactions etc all in one spot. Accountants love it and the reporting functions

Minpunten:

The only thing I didn't like about the product is that it is so extensive that the training curve is quite huge. Once trained though it is an amazing product

Worst Experience Ever

Opmerkingen: This has been the worst customer service experience of my life. The company is rude and dysfunctional. The software was never set up properly we spent 100's of hours trying to get it working. Finaly after 6 months of not getting any answer or solutions I canceled my contract for lack of performance and support. They never responded. I purchase new software and had it up and running in no time with no issues. Lone Wolf not only would not can cancel my 1 year contract they continued to bill me which I would not pay. So at this point after still not getting responses i asked for a full return. Today they sent it collections so now I am filling legal proceedings for full refund and damages. BEWARE OF THIS COMPANY.

Pluspunten:

I can not see anything I like about this Software

Minpunten:

The archaic software is so dated and not user friendly at all. The customer service was either horrific or they were impossible to reach. No one would from the company would ever pick up the phone to resolve the problem or listen to the issue.

Keep increasing price but lots of features

Pluspunten:

I has so many reports that you can pull. Lots of ways to structure the information it holds. It does a very good job for brokerage analytics.

Minpunten:

It is a little clunky sometimes utilizing Canada terminology over USA terms. They also continue to increase their standard pricing regularly.

Helpful and powerful tool for realtors

Opmerkingen: Included in my annual realtor board membership and cost is factored... However, it is a very effective and helpful tool for realtors to manage documents preparation and signing.

Pluspunten:

Integrated with my realtor board and handles all real estate documents

Minpunten:

none. so far, no issues with the software