Wat is TrackWise?
TrackWise biedt een uitgebreide benadering van kwaliteitsbeheer. Het helpt de zichtbaarheid en transparantie in je bedrijf en je supply chains te vergroten. En helpt je bij het aanpakken van belangrijke uitdagingen, waaronder strengere nalevingsvereisten, krappere budgetten, grotere complexiteit van de infrastructuur en hogere verwachtingen van klanten. Het belangrijkste is dat het kwaliteitsprocessen automatiseert en daardoor de efficiëntie verbetert, waardoor je verder kunt gaan dan alleen naleving en echte verbeteringen in de productkwaliteit kunt aanbrengen.
Wie gebruikt TrackWise?
Oplossing voor kwaliteitsbeheer die bedrijven van elke omvang helpt bij auditing, naleving en documentbeheer.
Waar kan TrackWise worden geïmplementeerd?
Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
Over de leverancier
- Sparta Systems
- Gevestigd in Hamilton, VS
- Opgericht in 1994
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
Beschikbaar in deze landen
Duitsland, Verenigd Koninkrijk, Verenigde Staten
Talen
Engels
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Over de leverancier
- Sparta Systems
- Gevestigd in Hamilton, VS
- Opgericht in 1994
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
Beschikbaar in deze landen
Duitsland, Verenigd Koninkrijk, Verenigde Staten
Talen
Engels
Video's en afbeeldingen van TrackWise
Vergelijk de kosten van TrackWise met soortgelijke producten
Functies van TrackWise
Alternatieven voor TrackWise
Reviews over TrackWise
Carrie N.
Trackwise is very user friendly, efficient database. Our auditors really enjoy working in it.
Opmerkingen: We were able to create and implement a database that was simple yet met the needs of the business, users and clients.
Pluspunten:
The software is very easy to use for both auditors and clients. We were able to configure the system to do exactly what we needed without having to modify our processes to fit the database. We were able to make the database fit our processes. In the past, with other databases, we needed to change our processes to make them fit to what the database could handle. Trackwise was totally configurable so we didn't have to worry about changing our process while trying to train users to the new system. The auditors feel it really makes it easier for them to get their jobs done and clients report that they really like the system because it is so easy to use. Changes to the system are super easy as well.
Minpunten:
There really isn't anything we don't like about the software. This is the 4th database I have used since joining Quality Assurance and it is by far the most configurable and easiest to use. The support team was wonderful to work with and enhancements to the system are easy to do.
Reactie Sparta Systems
4 jaar geleden
Thanks so much for your feedback, Carrie! We're glad to hear that both you and your company have gotten so much value from using TrackWise, If there's ever anything you'd like to see enhanced, or you simply have a suggestion for a new feature please do not hesitate to contact us. We rely on users like you to help us shape our product roadmap.
David K.
TrackWise - not for the faint of heart but highly customizable
Opmerkingen: The company I worked for before I retired needed a new CRM application that had a huge list of specialized requirements due to a host of government (FDA) regulations. I joined the project in year 4 of a 5-year effort so was not able to take the training and get the experience with the product the other team members had, which was a disadvantage for me. During this 5-year project there were many software updates to TrackWise... most of which were good or even initiated by us; but some caused re-design of our user interface or interfaces to other system, which partially delayed deployment.
Pluspunten:
I liked the fact it was highly customized, even though it was a lot of work to set up, you could make the database have exactly the data points we needed and the screen display could look exactly the way we wanted it to, without having a pre-designed template for a different industry (or something else not useful).
Minpunten:
The training for developers and administrators is very extensive and also very expensive. While much of it can be done on-line, most of the training materials only make sense when you are walked through it by a knowledgeable instructor... in person in MA or on-line. Steep learning curve
Cerrone D.
Overall
Opmerkingen: We have been able to fully support any agency approvals.
Pluspunten:
I like the core solutions of the software to be able to configure the workflow to match the business process as suppose to fitting our business process to the software capabilities.
Minpunten:
The query manager is very limited. Currently there is no option to conditionally hide or lock data fields.
Reactie Sparta Systems
4 jaar geleden
Hi Cerrone. We're sorry to hear that you've been unhappy with TrackWise. We'd love to connect with you one-on-one to understand how best to guide you through the parts of the solution you've been struggling with. We want to make sure you're 100% satisfied and getting the full value of TrackWise. Please feel free to reach out to your account rep or email our support team at your earliest convenience: [email protected]
Andrea B.
not user friendly and intuitive, technical basis rather old
Opmerkingen: Global transparency and the possibility to generate KPIs. As well harmonization of processes was possible. Easy escalation process to grant information flow.
Pluspunten:
it is highly accepted by regulators and provides state f the are customizable workflows, The software is scalable and can be easily rolled out to various sites.
Minpunten:
The software is not user friendly and intuitive. It requires extensive training to work with it. The possibilities for user rights and view right are limited and the statistics with "Quality view" does not really work.
Reactie Sparta Systems
4 jaar geleden
Hi Andrea - Thanks for providing your feedback! We know that past versions weren't as easy-to-use and have done a lot to improve user experience as of version 9. Sorry to hear that you're unable to use QualityView. Please schedule some time with our support team. We want to help you get the full value from the capability!
Geverifieerde reviewer
A must for quality and report management
Opmerkingen: Use of trackwise as a location to store reports and information for our business has been great. Not many bugs and it serves its purpose well. Can't think of many more improvements besides what is mentioned above.
Pluspunten:
I have used Trackwise at multiple manufacturing sites for a wide range of uses including nonconformances, corrective actions, complaints, investigations, and other documentation. It is fast, easy to search records with, and does not have many problems.
Minpunten:
There needs to be better local control of text when one is writing reports. There need to be features to bold, underline, etc in different report areas.
