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Wat is SuperOffice CRM?
SuperOffice is één van Europa's succesvolste CRM leveranciers voor de business-to-business markt. De software van SuperOffice helpt bedrijven en medewerkers bij het realiseren van hogere omzet, sterkere marketing en een hoogwaardige klantenservice. SuperOffice CRM is al meerdere keren bekroond als meest gebruiksvriendelijke CRM-software, integreert met alle Office-toepassingen en ondersteunt alle toonaangevende technologieplatforms.
Wie gebruikt SuperOffice CRM?
SuperOffice CRM is geschikt voor middelgrote bedrijven die hun verkoop-; marketing en service processen willen stroomlijnen.
Waar kan SuperOffice CRM worden geïmplementeerd?
Over de leverancier
- SuperOffice
- Gevestigd in Oslo, Noorwegen
- Opgericht in 1990
Ondersteuning voor SuperOffice CRM
- Telefonische ondersteuning
- Chatten
prijzen van SuperOffice CRM
Beginprijs:
- Geen gratis proefversie
- Geen gratis versie
SuperOffice CRM heeft geen gratis versie en biedt geen gratis proefperiode. SuperOffice CRM heeft een betaalde versie vanaf € 45,00/maand.
Prijsmodellen vraag een gratis proefversie aanOver de leverancier
- SuperOffice
- Gevestigd in Oslo, Noorwegen
- Opgericht in 1990
Ondersteuning voor SuperOffice CRM
- Telefonische ondersteuning
- Chatten
Video's en afbeeldingen van SuperOffice CRM
Functies van SuperOffice CRM
Alternatieven voor SuperOffice CRM
Reviews over SuperOffice CRM
It really is the most user friendly CRM that you can imagine.
Opmerkingen: Insight and overview in all processes, pre-sales and after-sales. Better and more personal communication with prospects and customers.
Pluspunten:
User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours. Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project. I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away.
Minpunten:
Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need.
You can almost say it 'runs the company'!
Opmerkingen: We run the business on SuperOffice, dealing with customer communications (incoming and outgoing) and sales pipeline management, but most importantly the event management using the projects area.
Pluspunten:
I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management.
Minpunten:
The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist.
Eerder overwogen alternatieven: Dynamics 365, Salesforce Sales Cloud en HubSpot CRM
Redenen om voor SuperOffice CRM te kiezen: Zoho was not easy to navigate and the costs accumulated quite quickly when you started using the system more.
Overgestapt van: Dynamics 365, Salesforce Sales Cloud en HubSpot CRM
Redenen om over te stappen op SuperOffice CRM: Cost and simplicity. The others needed too much work and cost to develop for our needs. SuperOffice had these areas ready made in the price with easy ways to adapt to our needs.
Superoffice as CRM
Opmerkingen: Profesional sales tool
Pluspunten:
Very good and complete sales tool. Professional set up and good connection to outlook.
Minpunten:
In our case we were missing a module to handle workorders and field service. We were also missing the possibility to handle agreements and a machine register connected to the customers.
Not good - many necessary features not available
Opmerkingen: The overall experience for me is that I would never choose SuperOffice again but rather the solution Microsoft offers. It is more expensive, but trust me, it is worth it!
Pluspunten:
The best thing about the CRM is that it is very easy to use and has a very easy to follow structure (Firm/People and Sale/Projekt).
Minpunten:
Many basic features which one thinks every CRM provide are not available. The most critical problem is that selections are extremely limited. For example, one cannot make a selection of all "Projekt leaders", which would be critical for us in order to send all of our customers who are Project leaders a standardised e-mail. Many further issues arise there once you have spent some time testing the selections (many limitations became apparent only after using the CRM, not during the evaluation process). A further issue are the many bugs which the system has, for example the data-export does not work properly even though issues have been posted on the community platform for 5 years!
Eerder overwogen alternatieven: HubSpot CRM
Redenen om over te stappen op SuperOffice CRM: Because of the price and promises were made that this product can fulfill our needs (which it did not)
Stellar CRM
Opmerkingen: SuperOffice has been a great hub for collecting, organizing and making sense of valuable contact data and insights, whilst providing all the features and tools needed to manage information about people, projects, relations and other aspects that are important to our line of business.
Pluspunten:
It is reliable, easy to implement and use and optimizes all our contacts, relationships, projects, tasks etc.
Minpunten:
Perhaps the marketing module should be included in the base package.
Eerder overwogen alternatieven: Salesforce Sales Cloud
Redenen om over te stappen op SuperOffice CRM: Affordable and contains a wide range of practical and intuitive features, and comes with a user friendly interface.
