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Enumerate
Wat is Enumerate?
Het TOPS [ONE] webgebaseerde VvE-platform voorziet in de behoeften van beheermaatschappijen en zelfbeheerde communities. Combineer je portfolio-, boekhoud-, beheer- en automatiseringstools via het TOPS [ONE]-platform. Verminder je technische pakket, maak een eind aan terugkerende taken en bied hogere servicekwaliteit. Sluit je aan bij meer dan 40.000 communities, 5 miljoen gezinnen en 9000 gebruikers die op TOPS-software vertrouwen voor een alles-in-één ervaring in het beheer van gemeenschapsverenigingen.
Wie gebruikt Enumerate?
TOPS is ontworpen voor het beheer van gemeenschapsverenigingen, met name organisaties die appartementencomplexen en VvE's beheren.
Twijfels over Enumerate?
Vergelijk met een populair alternatief
Enumerate
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Reviews over Enumerate
Greg's Review
Opmerkingen: I came into the property management business knowing nothing and tops for sure eased me into the business of it and now I am pretty comfortable with it all.
Pluspunten:
Easy to access and learn. Keeps everything organized I need on a daily basis.
Minpunten:
Hard to edit tablets in the soft system. Wish you could do it instead of having to add a whole new one
Reactie Enumerate
6 jaar geleden
Thank you for your feedback, Greg! It¿s always great to hear from those who are brand new to the industry, and we¿re so glad that using TOPS has helped your learning experience! Don¿t forget that you can access our educational content to learn more, not just about our software, but about industry best practices and know-how, on our website at www.topssoft.com.
pleasantly surprised
Opmerkingen: very gratifying and rewarding as we save time and time is money
Pluspunten:
the staff support is amazing with awesome follow through
Minpunten:
learning a new software is always a challenge but your staff makes it simple
Reactie Enumerate
2 maanden geleden
Thank you for your wonderful review! We're so glad to hear that our support team has made your experience with Enumerate easier and more rewarding. Saving time is definitely a big win, and we're thrilled to be a part of your success!
AVOID AT ALL COSTS - Absolutely terrible customer service.
Pluspunten:
NOTHINHG AVOID AT ALL COSTS. Absolutely terrible customer service.My building (at least for now, as I am actively working to replace them) uses Sharma for our bookkeeping and accounting.
Minpunten:
They're an absolute nightmare to deal with - I closed on an apartment in Oct 2022 (It's now Sept 2023) and instead of creating a new account they co-mingled my account with the prior [sensitive content hidden] who was deceased. They kept trying to debit from his account resulting in late fees and ton of other issues. It took months to stop the auto debit, primarily because no one on Sharma’s (acquired by Enumerate) team could be bothered to call back despite multiple attempts to contact them, both by myself and my building’s management office. My account is still comingled with the prior [sensitive content hidden], the firm's namesake, absolutely refuses to speak with me, despite multiple attempts to schedule a phone call. Shamra also will not send me a full accounting from when I closed to the current date, I have asked for this multiple times. I have no idea why. DO NOT USE THEM
Accounting Manager
Opmerkingen: Great! Makes my job so much better. I appreciate the customer support.
Pluspunten:
The Accounting software is user friendly, accurate, and thorough. Customer service is quick to respond and explains the issue's problem and how to fix it.
Minpunten:
No real issues come to mind. We know Enumerate is making the software better than what was TOPS.
Reactie Enumerate
2 maanden geleden
Thank you, Randy, for taking the time to leave us a review! We're delighted to hear Enumerate enhances your job and that our Customer Support team meets your needs. We look forward to continuing to assist you!
Pros and cons
Opmerkingen: your highly trained and personable colleagues are a pleasure to work with.
Pluspunten:
Your staff are polite and knowledgeable.
Minpunten:
takes forever to get through. Please work on being more accessible.
