---
description: Ontdek de plus- en minpunten van Web Tracks en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Web Tracks - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Helpdesk software](/directory/30008/help-desk/software) > [Web Tracks](/software/38130/web-tracks)

# Web Tracks

Canonical: https://www.capterra.nl/software/38130/web-tracks

> Controleert en volgt pc's, randapparatuur, softwaremedia, licenties en documentatie, inkoop en helpdesktickets, en meer.
> 
> Oordeel: score van **4.3/5** door 3 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

-----

## Overzicht

### Wie gebruikt Web Tracks?

Kleine tot middelgrote IT-afdelingen die op zoek zijn naar een manier om helpdeskverzoeken te stroomlijnen.

## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.3/5** | 3 Reviews |
| Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 5.0/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.0/5 | Gebaseerd op alle reviews |
| Functies | 4.0/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Gritware
- **Opgericht**: 1998

## Commerciële context

- **Beginprijs**: US$ 295,00
- **Prijsmodel**:  (Gratis versie beschikbaar) (Gratis proef)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Windows (desktop)
- **Ondersteunde talen**: Engels
- **Beschikbare landen**: Australië, Canada, Verenigde Staten

## Functies

- Alerts/Escalation
- Assets volgen
- Auditbeheer
- Beheer van supporttickets
- Geautomatiseerde routing
- Kennisbankbeheer
- Kosten bijhouden
- Leveranciersbeheer
- Priorisering
- Rapportage en analyse
- Voorraadbeheer
- Waarschuwingen/Meldingen
- Zelfserviceportal

## Integraties (1 in totaal)

- User.com

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- Chatten

## Categorie

- [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software)

## Gerelateerde categorieën

- [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software)
- [IT-asset management software](https://www.capterra.nl/directory/30077/it-asset-management/software)
- [ IT-ticketing systemen](https://www.capterra.nl/directory/32623/it-ticketing-systems-software/software)

## Alternatieven

1. [JIRA Service Management](https://www.capterra.nl/software/138769/jira-service-management) — 4.5/5 (763 reviews)
2. [SysAid](https://www.capterra.nl/software/107225/sysaid) — 4.5/5 (511 reviews)
3. [Agiloft](https://www.capterra.nl/software/101273/agiloft) — 4.8/5 (38 reviews)
4. [HappyFox Help Desk](https://www.capterra.nl/software/83211/happyfox) — 4.6/5 (92 reviews)
5. [VIZOR IT Asset Management](https://www.capterra.nl/software/112390/vizor-helpdesk-it-assets) — 4.5/5 (2 reviews)

## Reviews

### "I'm happy with the work" — 5.0/5

> **Luisana** | *6 april 2018* | Hoger onderwijs | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I think the quality and effort that Web Tracks puts into working with their clients is something that is not overlooked, like its effectiveness, I'm happy with the work.
> 
> **Minpunten**: I really do not have any complaints to give, on the contrary, I fully recommend it. Excellent service And without doubt one of the best companies in the area of help desks. Recommended

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### "I think it's incredible" — 5.0/5

> **America** | *7 april 2018* | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I think it's incredible how Web Tracks understands its clients and how a really good company-client relationship develops, one of the best companies in terms of helpdesks, I'll definitely be back to continue working with them .
> 
> **Minpunten**: I really do not have any complaints, I'm fully satisfied and with a big smile on my face, excellent work. Keep in that way.

-----

### "Easy to use, but seems outdated and overpriced" — 3.0/5

> **Geverifieerde reviewer** | *4 april 2018* | Aanbevelingsscore: 3.0/10
> 
> **Pluspunten**: It's easy to get setup and installed. It supports modern browsers and every Windows machine we use in house.
> 
> **Minpunten**: The web interfaces leaves a lot to be desired. The pricing is pretty steep. You can get way more features for free with Spiceworks solution. Product website looks like it was designed in the 90's.

## Links

- [Bekijk op Capterra](https://www.capterra.nl/software/38130/web-tracks)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/software/38130/web-tracks> |
| de-AT | <https://www.capterra.at/software/38130/web-tracks> |
| de-CH | <https://www.capterra.ch/software/38130/web-tracks> |
| en | <https://www.capterra.com/p/38130/Web-Tracks/> |
| en-AE | <https://www.capterra.ae/software/38130/web-tracks> |
| en-AU | <https://www.capterra.com.au/software/38130/web-tracks> |
| en-CA | <https://www.capterra.ca/software/38130/web-tracks> |
| en-GB | <https://www.capterra.co.uk/software/38130/web-tracks> |
| en-IE | <https://www.capterra.ie/software/38130/web-tracks> |
| en-IL | <https://www.capterra.co.il/software/38130/web-tracks> |
| en-IN | <https://www.capterra.in/software/38130/web-tracks> |
| en-NZ | <https://www.capterra.co.nz/software/38130/web-tracks> |
| en-SG | <https://www.capterra.com.sg/software/38130/web-tracks> |
| en-ZA | <https://www.capterra.co.za/software/38130/web-tracks> |
| fr | <https://www.capterra.fr/software/38130/web-tracks> |
| fr-BE | <https://fr.capterra.be/software/38130/web-tracks> |
| fr-CA | <https://fr.capterra.ca/software/38130/web-tracks> |
| fr-LU | <https://www.capterra.lu/software/38130/web-tracks> |
| nl | <https://www.capterra.nl/software/38130/web-tracks> |
| nl-BE | <https://www.capterra.be/software/38130/web-tracks> |

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