Wat is SAP Concur?SAP Concur levert bedrijven van elke omvang en stadia meer dan enkel automatisering: het biedt een volledig verbonden uitgavenbeheeroplossing die reizen, kosten, leveranciersfacturen, naleving en risico omvat. De wereldwijde expertise, toonaangevende innovatie en het dynamisch ecosysteem van verschillende partners en toepassingen ontsluit krachtige inzichten die bedrijven helpen de complexiteit te verminderen en de uitgaven duidelijk te zien, zodat ze deze proactief kunnen beheren.
Wie gebruikt SAP Concur?
De klanten variëren van kleine bedrijven tot Fortune 500-bedrijven. Dit platform heeft de uitgavenbeheeroplossingen die je vandaag nodig hebt en kan in de toekomst met je bedrijf meegroeien.
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Reviews over SAP Concur
Opmerkingen: overall, I really think this product is great and a huge improvement from our previous tool.
it is easy to upload receipts and match to my expenses, either via image or pdf document. the mobile app is a life saver for someone that has trouble with keeping receipts.
My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.
Concur makes expenses a breeze
Opmerkingen: Compared to other software for this purpose, I really appreciate using Concur. Much more straightforward.
Ease of uploading and submitting reports.
Must upload receipts before starting the report - I often have to start over. (But that’s user error on my part!)
Opmerkingen: Absolutely terrible. They couldn't handle our AP needs, and couldn't even handle their own! We received an invoice for their services 14 months after the service period, several months after we had terminated our services with them. We gave Concur a year and had nothing but struggles with their service.
The software has the capabilities needed and desired for good AP processing/workflow.
The SAP Concur staff doing the invoice processing obviously have no idea what they're doing. They are poorly trained. When I called for service or clarification on an issue, nobody was ever able to answer my questions. The only person I spoke with who seemed to understand me was the sales rep. The staff processing our bills clearly didn't know the difference between an invoice and a statement. They don't follow directions. And on countless occasions the software held back checks that were supposed to be mailed out and resulted in deteriorated vendor relationships. When we believed our bills were paid, because we'd processed them and submitted them as approved for payment and received confirmations that checks were cut, we found out from our vendors that they never received payment. I spent more time chasing down what Concur did WRONG than they spent actually processing our bills.
comprehensive and easy to use
Opmerkingen: Overall very good experience and I have seen the product evolve positively over the past 12+ years
this is the most comprehensive product on the market for expense report and travel booking with easy integration
The software tends to be expensive with the add on options to the basic set up, such as travel bookings and others It may seems a bit slow to answer at time and the customization require some work with the SAP team , not always the best at customer service
Expense, receipt, and report tracking at it's best.
Opmerkingen: Using SAP Concur has been great, it gives peace of mind with expense tracking and auditing. The ability to download a detailed report is a great addition.
Super easy to keep track of business expenses and add them to reports. Another plus is the option to add receipts and maintain them in storage until needed. On some merchants, the digital receipt will be added which is a great integration; a physical receipt can be replaced if needed.
The website is fairly easy to use, it may just take a few hours to get the hang of it. The SAP Concur app is a great extra to have, but it needs some re-work. Not being able to add a bulk of receipts from photos in the phone's storage is a bit of a headache. At the moment, you have to take individual pictures of all receipts.