Wat is Yardi Voyager?
Yardi Voyager is een volledig geïntegreerd browsergebaseerd bedrijfsbeheersysteem dat specifiek is ontworpen voor eigenaren of beheerders van vastgoed en investeerders in wereldwijde vastgoedmarkten. Het Voyager bedrijfsbeheersysteem centraliseert boekhoudkundige en vastgoedbeheergegevens in één enkele database, waardoor je met één klik op de knop actuele rapporten kunt creëren.
Wie gebruikt Yardi Voyager?
Webgebaseerd platform voor de vastgoedsector dat helpt met boekhouding, vastgoedbeheer, workflowautomatisering, waarschuwingen/meldingen, een gecentraliseerde database en meer.
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Reviews over Yardi Voyager
Great All-in-One System
This system integrates with a lot of different software's so that you can have everything feed into 1 main place.
Can be challenging at first to use, especially if coming from a different PM database. However, it is built out with a lot of different features that provides a lot of different reports.
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Our Yardi Experience
Opmerkingen: Overall, Yardi fits our needs and has good customer service
I love that the software offers everything we need in terms of commercial property management, and running the day to day management
That each tool we want to add is like an add on, and not like one big software
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Robust, but clunky
So many tools and resources are available and the data/reporting is extensive.
The interface is old fashioned and can be difficult to navigate.
One of the most challenging parts of my job is managing Yardi.
Opmerkingen: 7s is a much better product than 6, which is a nice surprise. And payscan has worked well so far. In general, it's been a real struggle. It's just been really hard making Yardi work for my company. Occasionally, I come across a person who is great and knowledgeable, like [SENSITIVE CONTENT HIDDEN] and I try to reengage him or her but it's not always possible to get the same person to help. And sometimes you get one of the support team who is not very good and things can take a long time to get sorted out.....
It has a robust set of features and has many modules such as rentcafe that are native (hope I'm using that term properly) to the environment- meaning no need to integrate with third party software providers. Tech support is usually quick to respond.
You really need your own Yardi tech department to get the most out of it. If you don't it becomes critical to work with a Yardi consulting firm in order to customize the software to your business or implement new features. For some reason roommates are treated differently than "primary" lesees by the system. It's infuriating that residents are handled differently just because one was entered into the system first and is considered to be the "primary" resident, even when both folks are on the lease. Moving roommates in and out of the system is a nightmare for accounting. Customizing the leasing process and documents was so difficult and time consuming I had to fire Yardi from the job and engage an outside consulting firm. Yardi refunded my support hours upon request, so that part was good. The workflow is not set up to work in places like Boston or New York. The concept of a broker is foreign to Yardi folks. If you own or manage a single large property or community where all leasing is done in -house then no problem. If you own many properties in urban areas and rely on outside brokers to rent apartments choose a different software platform. Yardi support techs can be infuriating and there is no single person or team that is responsible for my account. I have team leaders for Voyager, Payscan, RentCafe, Lease Docs etc. but no single person is really "driving the train." I've been waiting 3 months or more for the correct version of my annual invoice.
Yardi Makes Residential Property Management a Breeze
Opmerkingen: I enjoy how Yardi has been designed and how easily it can be navigated. It is very user friendly.
I enjoy different ways to pull up information so that I can easily tailor it to my needs.
It can be slow to pull up information during major accounting deadlines. IE rent day, or around the end of the month when the rent is being posted. We have also had problems having our third party tenant portal integrate with Yardi with it comes to Tenant Promotion function. I do have a ticket in and they are researching the problem. Tech support is quite good at times, but I find that they do not look at the documents that were uploaded on help tickets and we waste time going back and forth when all the information was provided at the beginning.